---
title: "Denticon + AI Voice Agent: Read/Write Appointment Booking"
description: "AInora integrates with Denticon, the Planet DDS cloud practice management platform. AI answers the phone, reads real-time schedule availability, and writes the appointment, the reason for the visit, and the patient record back into Denticon."
category: "Integration"
url: "https://ainora.lt/integrations/denticon"
---

Dental PMS / DSO Integration

# Denticon + AI Voice Agent

AInora connects to Denticon, Planet DDS's cloud practice management platform used by 13,000+ dental practices and DSOs (Planet DDS site, accessed 2026-08-23). The AI answers the phone, reads real-time schedule availability, and writes the appointment, the reason for the visit, and the patient record back into Denticon - a two-way connection, not a one-way message.

[Connect Denticon](/contact?from=Integration+Denticon)[Try Voice Demo](/demo)

Denticon is cloud-based dental practice management software from Planet DDS, built for single practices and multi-location DSOs - scheduling, patient records, clinical charting, insurance, and revenue cycle management in one system (Planet DDS site, accessed 2026-08-23). AInora sits on the phone line in front of it: every call becomes a real conversation with Denticon itself, reading the live schedule and patient history and writing the resulting appointment straight back in, at one office or across every location in a group.

## How does AInora connect to Denticon?

## Technical Details

Connection methodDenticon / Planet DDS API (developer.planetdds.com)

Data readSchedule availability, appointments, patient records, practice and provider data

Data writtenNew and updated appointments (book, confirm, cancel), new and updated patient records

Update modelRESTful API calls plus webhooks for real-time propagation (Planet DDS developer portal, accessed 2026-08-23)

Denticon deploymentCloud-based - no on-premise connector required

Production accessGranted per practice through the Planet DDS partner/vendor process (Planet DDS site, accessed 2026-08-23)

## Frequently Asked Questions

**How does AInora connect to Denticon?**

AInora connects to Denticon through the Planet DDS API at developer.planetdds.com, which exposes RESTful endpoints and webhooks covering appointments, patients, clinical data, insurance, and practice information (Planet DDS developer portal, accessed 2026-08-23). We configure the connection, field mapping, and provider and location setup during onboarding for your practice or DSO.

**Does the integration read from Denticon, or write into it too?**

Both. The AI reads real-time schedule availability and existing patient and appointment records, and it writes back - booking, confirming, and cancelling appointments, and creating or updating patient records - through the same API (Planet DDS developer portal, accessed 2026-08-23). It is not a one-way lookup tool: the appointment the AI books during the call is the appointment that shows up in Denticon.

**Does this work across multiple locations for a DSO?**

Yes. Denticon is built for multi-location dental organizations and serves 13,000+ dental practices, including multi-site DSOs (Planet DDS site, accessed 2026-08-23). The AI checks provider and schedule availability for the correct practice location and books into that specific site in Denticon, so a DSO can run one phone-answering setup across every location instead of one per office.

**Is AInora an official Denticon or Planet DDS partner?**

Planet DDS operates an open API and partner program that practices, DSOs, and technology vendors can apply to join, with production access granted per practice (Planet DDS site, accessed 2026-08-23). AInora connects to Denticon through that API on behalf of each practice we onboard. We are not listed in a Planet DDS partner directory today, and we do not claim a formal certification beyond the working integration we build for you.

**Can the AI handle after-hours and overflow calls?**

Yes. AInora answers 24/7, so calls that come in after the practice closes or while every line is busy still reach a live conversation and, where appropriate, a booked appointment in Denticon instead of voicemail.

**Does the AI capture the reason for the visit before the patient arrives?**

Yes. The AI asks what the visit is for - a cleaning, a toothache, a chipped tooth - and writes that into the appointment notes in Denticon, so the front desk and the provider know why the patient is coming in before they walk through the door.

**Is patient data handled securely?**

All communication with the Denticon API uses encrypted connections. Patient data is used for the duration of the call and the appointment or record it produces, not retained beyond what the integration needs to do its job.

**What happens if Denticon is briefly unavailable during a call?**

If the API is temporarily unavailable, the AI still answers the call and collects the patient information and preferred times, then completes the booking in Denticon once the connection is back - the caller is not left with a dead end.

## Ready to Let AI Answer for Your Denticon Practice?

Let the AI answer the phone, check real-time availability, and book directly into Denticon - so your front desk stops relaying messages and your schedule stays full, at one location or across every site in your DSO.
[Book a free consultation](/contact?from=Integration+Denticon)