--- title: "Microsoft Teams + AI Voice Agent: Call Summaries and Notifications in Teams" description: "AI voice agent that sends call summaries, notifications, and alerts directly to Microsoft Teams channels. Keep your team informed about every call without leaving Teams." category: "Integration" url: "https://ainora.lt/integrations/microsoft-teams" published: "2025-12-01" updated: "2026-09-30" --- # Microsoft Teams + AI Voice Agent [Book a free consultation](/contact?from=MicrosoftTeams) ## One call, posted to Teams. Every AI call sends a summary, recording link, and action items directly to your Microsoft Teams channels. Your team stays informed without leaving Teams. 1. 1Step 1 ### AI handles the call AInora answers the call, identifies the caller, handles their request, and generates a structured summary. 2. 2Step 2 ### Summary posted to Teams Formatted notification with caller info, outcome, recording link, and action buttons appears in your Teams channel. 3. 3Step 3 ### Team takes action Team members review the summary, claim follow-ups, and respond - all without leaving Microsoft Teams. Example Inbound call · Call ended 2:05 Linda Carter Existing customer · Headingley, Leeds Jessica"I have flagged this as urgent, Mrs Carter. An engineer will call you back within the hour." Written toMicrosoft Teams Synced - Channel post · posted#service-desk · No hot water, boiler fault F28Linda Carter, LS6 · wants a visit today · recording linked - Urgent alert · escalated@Dan mentioned · priorityCallback due by 15:40 - Daily digest · updatedDaily digest updated38 calls today · 9 bookings · 2 urgent ## Already on these? We plug in. - [[Image: Bitrix24]](/integrations/bitrix24) - [HubSpot](/integrations/hubspot) - Microsoft Dynamics 365 Business Central - n8n - [[Image: Pipedrive]](/integrations/pipedrive) - [Salesforce](/integrations/salesforce) - WhatsApp Business - Zendesk - Docusign - Gmail / Google Workspace - [Image: Kommo] - Airtable - [Image: Exact Online] - [[Image: HighLevel]](/integrations/gohighlevel) - Telegram - [Image: a3] - [Image: Cegid] - [Image: Fatture in Cloud] - Lexware Office - [Image: sevDesk] - [Image: wFirma] - [Image: enova365] - InsERT Subiekt - [Image: Sellsy] - [Image: weclapp] - [Image: EBP] - - HubSpot - Microsoft Dynamics 365 Business Central - n8n - - Salesforce - WhatsApp Business - Zendesk - Docusign - Gmail / Google Workspace - - Airtable - - - Telegram - - - - Lexware Office - - - - InsERT Subiekt - - - - - HubSpot - Microsoft Dynamics 365 Business Central - n8n - - Salesforce - WhatsApp Business - Zendesk - Docusign - Gmail / Google Workspace - - Airtable - - - Telegram - - - - Lexware Office - - - - InsERT Subiekt - - - - [Calendly](/integrations/calendly) - Make - Microsoft Outlook / Microsoft 365 - Odoo - QuickBooks Online - SAP - Xero - Zoho CRM - Freshdesk - Google Sheets - [Image: monday CRM] - ClickUp - [Facebook Lead Ads](/integrations/facebook-lead-ads) - Instagram - Viber - Agnum - [Image: Comarch ERP] - [Image: Holded] - [Image: Pennylane] - [Image: Symfonia] - Zucchetti - [Image: Fakturownia] - JTL-Wawi - [Image: SimplBooks] - Aruba Fatturazione Elettronica - [Image: Merit Aktiva] - Calendly - Make - Microsoft Outlook / Microsoft 365 - Odoo - QuickBooks Online - SAP - Xero - Zoho CRM - Freshdesk - Google Sheets - - ClickUp - Facebook Lead Ads - Instagram - Viber - Agnum - - - - - Zucchetti - - JTL-Wawi - - Aruba Fatturazione Elettronica - - Calendly - Make - Microsoft Outlook / Microsoft 365 - Odoo - QuickBooks Online - SAP - Xero - Zoho CRM - Freshdesk - Google Sheets - - ClickUp - Facebook Lead Ads - Instagram - Viber - Agnum - - - - - Zucchetti - - JTL-Wawi - - Aruba Fatturazione Elettronica - - [Google Calendar](/integrations/google-calendar) - [[Image: Microsoft Dynamics 365]](/integrations/dynamics-365) - [Microsoft Teams](/integrations/microsoft-teams) - [Image: Oracle NetSuite] - Sage - Slack - [Zapier](/integrations/zapier) - [Cal.com](/integrations/cal-com) - Freshsales - Intercom - [Image: Scoro] - [ERPNext](/integrations/erpnext) - Google Drive - Messenger - [Image: Zoho Books] - [Image: B1.lt] - DATEV - [Image: inFakt] - Rivilė - TeamSystem - Directo - Finvalda - [Image: Labbis] - [Image: Stekas Plius] - Axonaut - [Image: Teamleader Focus] - Google Calendar - - Microsoft Teams - - Sage - Slack - Zapier - Cal.com - Freshsales - Intercom - - ERPNext - Google Drive - Messenger - - - DATEV - - Rivilė - TeamSystem - Directo - Finvalda - - - Axonaut - - Google Calendar - - Microsoft Teams - - Sage - Slack - Zapier - Cal.com - Freshsales - Intercom - - ERPNext - Google Drive - Messenger - - - DATEV - - Rivilė - TeamSystem - Directo - Finvalda - - - Axonaut - Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership. ## What the AI does in Microsoft Teams. ## Frequently Asked Questions **How does AINORA connect to Microsoft Teams?** AINORA connects to Microsoft Teams via incoming webhooks. You create a webhook in your Teams channel, paste the URL into AINORA settings, and notifications start flowing immediately. Setup takes under 5 minutes per channel. **Can I control which calls trigger Teams notifications?** Yes. You can configure filters based on call outcome, caller type, duration, or any extracted data. For example, only notify on calls longer than 2 minutes, or only on calls where a meeting was booked. **What does a Teams notification look like?** Notifications are formatted as Adaptive Cards with clear sections: caller info, call summary, outcome, extracted data, recording link, and action buttons. They are easy to scan and act on. **Can team members respond to notifications?** Yes. Action buttons on the notification card let team members claim a follow-up, mark a call as handled, or open the full call details. Responses are tracked so your team stays coordinated. **Does it work with Teams channels and group chats?** AINORA supports both Teams channels and group chats via webhooks. Most businesses route notifications to dedicated channels (e.g., #incoming-calls, #leads, #support), but you can also send to group chats. ## Ready to Get Call Summaries in Teams? [Book a free consultation](/contact?from=MicrosoftTeams) [Try Voice Demo](/demo)