---
title: "Shopmonkey + AI Voice Agent: Book Service & Write Repair Orders"
description: "Ainora integrates with Shopmonkey, the auto repair shop management platform. AI answers the phone, books service, captures the vehicle and symptoms, and writes a repair order back to Shopmonkey automatically."
category: "Integration"
url: "https://ainora.lt/integrations/shopmonkey"
---

Auto Repair Integration

# Shopmonkey + AI Voice Agent

Ainora integrates with Shopmonkey, the all-in-one auto repair shop management platform. The AI answers the phone, books service, captures the vehicle and the symptoms, and writes a repair order back into Shopmonkey - so the job is ready before the car reaches the bay.

[Connect Shopmonkey](/contact?from=Integration+Shopmonkey)[Try Voice Demo](/demo)

Shopmonkey is shop management software for auto repair businesses. It runs work orders, estimates, invoicing, scheduling, parts, and customer communication in one place. Ainora sits on the phone line in front of it: every call becomes a booked appointment and a populated job, so the schedule and the work orders fill themselves while your advisors stay on the floor.

## How does Ainora connect to Shopmonkey?

## Frequently Asked Questions

**How does Ainora connect to Shopmonkey?**

Ainora integrates with Shopmonkey through its API. We configure the connection during onboarding, mapping your services, schedule, and job templates so the AI books the right work into the right bay. After setup the integration runs automatically with no manual steps for your team.

**What does the Shopmonkey integration do?**

When a customer calls, the AI answers, books a service appointment, captures the vehicle (year, make, model, mileage, plate) and the reported symptoms, then writes a job into Shopmonkey. The repair order is ready before the car arrives, so your advisors spend less time on the phone and more time on the lot.

**Does it write the repair order back to Shopmonkey automatically?**

Yes. The AI creates or updates the job in Shopmonkey during or right after the call, including the customer, vehicle, requested service, and a concern note describing the symptoms. Your service writers see a populated work order instead of a sticky note to transcribe later.

**Can it handle calls outside business hours?**

Yes. Ainora answers 24/7, so after-hours and overflow calls still get booked into Shopmonkey. Customers who call when the shop is closed get an appointment instead of voicemail, and your bays fill up without anyone working the night shift.

## How does Ainora connect to Shopmonkey?

Ainora integrates with Shopmonkey through its API. We configure the connection during onboarding, mapping your services, schedule, and job templates so the AI books the right work into the right bay. After setup the integration runs automatically with no manual steps for your team.

## What does the Shopmonkey integration do?

When a customer calls, the AI answers, books a service appointment, captures the vehicle (year, make, model, mileage, plate) and the reported symptoms, then writes a job into Shopmonkey. The repair order is ready before the car arrives, so your advisors spend less time on the phone and more time on the lot.

## Does it write the repair order back to Shopmonkey automatically?

Yes. The AI creates or updates the job in Shopmonkey during or right after the call, including the customer, vehicle, requested service, and a concern note describing the symptoms. Your service writers see a populated work order instead of a sticky note to transcribe later.

## Can it handle calls outside business hours?

Yes. Ainora answers 24/7, so after-hours and overflow calls still get booked into Shopmonkey. Customers who call when the shop is closed get an appointment instead of voicemail, and your bays fill up without anyone working the night shift.

## Ready for AI-Powered Service Booking?

Let AI handle the phone while Shopmonkey stays full of booked jobs and ready repair orders.
[Book a free consultation](/contact?from=Integration+Shopmonkey)