AInora

Veterinary Clinics

Every emergency call, answered. In under a second.

AI receptionist for veterinary clinics and animal hospitals. Triages emergencies to the on-call vet, books wellness and surgery appointments, runs vaccination reminders, and handles refill requests. 24/7, no hold times. Hear it live: call +1 (929) 610-8832 (Ava at Best Veterinary Clinic) to test a real triage and booking call in 60 seconds, no signup.

Book a free consultationCall live demo: +1 929 610 8832
Answers in <1s|100+ languages|HIPAA-aware workflows
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The cost of a missed veterinary call

90M+

pet dogs and 73M pet cats in U.S. households driving steady veterinary demand

Source: American Veterinary Medical Association
90K+

practicing veterinarians in the U.S. with median annual wage of $119,100 in 2024

Source: U.S. Bureau of Labor Statistics
3M+

pets analyzed annually across 1,000+ Banfield locations to track preventive care and disease prevalence

Source: Banfield State of Pet Health

What it does

Built for how veterinary clinics actually run.

Emergency triage

AI recognizes urgent symptoms (bloat, trauma, seizures, suspected toxin ingestion, dyspnoea) and routes the call to the on-call vet or the nearest 24-hour ER. Owners never wait in a queue when minutes matter.

Appointment booking

AI books wellness exams, vaccinations, dental cleanings, and surgery consults by checking real-time availability across veterinarians and exam rooms. SMS confirmation goes out immediately.

Vaccination and wellness reminders

AI proactively calls owners when DHPP, rabies, FVRCP, or Bordetella boosters come due. Books the appointment in the same call. Compliance climbs without front-desk effort.

Prescription refills

AI takes refill requests for chronic medications (NSAIDs, thyroid, atopica, insulin), checks last-exam recency, and routes to the prescribing vet for approval. No more voicemail tag.

Boarding and grooming

AI books boarding stays, asks about vaccination records, dietary needs, and medications. Captures grooming preferences and breed-specific notes before the appointment.

Multilingual reception

Speaks 100+ languages on a single line. Owners get service in their preferred language without extra staff or routing menus, useful in cities with mixed populations.

Live demo

Hear our veterinary receptionist in action

Ava is a live AI receptionist for a veterinary clinic. Call to experience what your clients will.

EN
Ava
Best Veterinary Clinic
+1 (929) 610-8832
Book a demo call

How it works

From symptom to scheduled visit.

01

Owner calls or AI follows up

AI answers inbound calls instantly. For vaccination and recheck reminders, AI calls owners back proactively.

02

Triage and book

AI assesses urgency from symptoms, checks DVM and room availability, and books the right appointment length for the species and visit type.

03

Confirmation and chart update

Owner gets SMS confirmation. AI writes the booking and call notes back into your PIMS so the technician walks in fully briefed.

Integrations

Connects to the practice management software your clinic already uses.

AI writes appointments, vaccination updates, and call notes straight into your PIMS. No double entry, no CSV imports.

Cornerstone·
eVetPractice·
ezyVet·
AVImark·
ImproMed·
IDEXX Neo·
Provet Cloud·
Vetspire·
Hippo Manager·
Google Calendar·
HubSpot CRM·
Custom API·
Cornerstone·
eVetPractice·
ezyVet·
AVImark·
ImproMed·
IDEXX Neo·
Provet Cloud·
Vetspire·
Hippo Manager·
Google Calendar·
HubSpot CRM·
Custom API·

FAQ

Frequently asked questions.

Yes. The AI recognizes urgent symptoms such as bloat in deep-chested dogs, suspected antifreeze or chocolate ingestion, seizures, severe trauma, and breathing difficulty. It either routes the call to the on-call vet or directs the owner to the nearest 24-hour emergency hospital, with the address and phone number ready.
Yes. We integrate with Cornerstone, eVetPractice, ezyVet, AVImark, ImproMed, IDEXX Neo, and Provet Cloud. Bookings, vaccination updates, and call notes write back into the patient record so your DVMs do not lose context.
Yes. The AI pulls the chart by phone number on inbound calls so it knows whether the patient is a dog, cat, rabbit, or exotic, the breed, age, and last visit. This is critical for triage - acute abdomen in a Great Dane is treated as a probable bloat emergency, not a routine appointment.
Yes. The AI runs proactive outbound calls for vaccinations coming due, annual wellness exams, and clients who have not visited in over a year. Practices typically recover 15 to 25% of lapsed patients without front-desk effort.
A veterinary receptionist in the US costs $35,000 to $50,000 per year fully loaded and only covers business hours. AI receptionist runs at a flat monthly fee, handles unlimited simultaneous calls, never takes sick days, and provides 24/7 emergency triage. Most practices recover the cost from missed-call recovery alone.
Most clinics go live in about two weeks. Week one is discovery: services, vaccination protocols, controlled substance policy, escalation rules. Week two is build and test: integration with your PIMS, recorded test calls covering common and emergency scenarios, and your team reviews recordings before go-live.

Ready to stop missing emergencies?

Book a 30-minute call. We will map your triage rules, your DVM rota, and your PIMS, and show you exactly how it would sound.

Book a free consultation

See also our full veterinary clinics page.