Veterinary Clinics
Every emergency call, answered. In under a second.
AI receptionist for veterinary clinics and animal hospitals. Triages emergencies to the on-call vet, books wellness and surgery appointments, runs vaccination reminders, and handles refill requests. 24/7, no hold times.
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The cost of a missed veterinary call
of veterinary calls go unanswered during business hours at most clinics
average value of a single new-patient veterinary visit
when pet emergencies actually happen, but most clinics are closed nights and weekends
What it does
Built for how veterinary clinics actually run.
Emergency triage
AI recognizes urgent symptoms (bloat, trauma, seizures, suspected toxin ingestion, dyspnoea) and routes the call to the on-call vet or the nearest 24-hour ER. Owners never wait in a queue when minutes matter.
Appointment booking
AI books wellness exams, vaccinations, dental cleanings, and surgery consults by checking real-time availability across veterinarians and exam rooms. SMS confirmation goes out immediately.
Vaccination and wellness reminders
AI proactively calls owners when DHPP, rabies, FVRCP, or Bordetella boosters come due. Books the appointment in the same call. Compliance climbs without front-desk effort.
Prescription refills
AI takes refill requests for chronic medications (NSAIDs, thyroid, atopica, insulin), checks last-exam recency, and routes to the prescribing vet for approval. No more voicemail tag.
Boarding and grooming
AI books boarding stays, asks about vaccination records, dietary needs, and medications. Captures grooming preferences and breed-specific notes before the appointment.
Multilingual reception
Speaks 100+ languages on a single line. Owners get service in their preferred language without extra staff or routing menus, useful in cities with mixed populations.
Hear our veterinary receptionist in action
Ava is a live AI receptionist for a veterinary clinic. Call to experience what your clients will.
How it works
From symptom to scheduled visit.
Owner calls or AI follows up
AI answers inbound calls instantly. For vaccination and recheck reminders, AI calls owners back proactively.
Triage and book
AI assesses urgency from symptoms, checks DVM and room availability, and books the right appointment length for the species and visit type.
Confirmation and chart update
Owner gets SMS confirmation. AI writes the booking and call notes back into your PIMS so the technician walks in fully briefed.
Integrations
Connects to the practice management software your clinic already uses.
AI writes appointments, vaccination updates, and call notes straight into your PIMS. No double entry, no CSV imports.
FAQ
Frequently asked questions.
Ready to stop missing emergencies?
Book a 30-minute call. We will map your triage rules, your DVM rota, and your PIMS, and show you exactly how it would sound.
Book a free consultationSee also our full veterinary clinics page.