Voicemail kills trust. Live answers win the job.

Picking up on the first ring, while you're on a job, three calls at once, after hours.

JessicaJessica·English

Every call picked up live, even while the crew is on site.

AI that picks up every call live, runs your intake script, books the appointment, qualifies the lead, blocks spam, and writes the summary to your field service software. 100% pickup, 24/7, without adding a front-desk hire. Hear it live: call +1 (218) 636-0234 (Jessica) to test a real live-answering call in 60 seconds, no signup.

Example
Hartley & Sons Electrical · Leeds
SamDevLee
Anna Clarke
07700 900552
Picked up · ring 1
JessicaJessica

Hartley & Sons Electrical, this is Jessica. How can I help?

Half the sockets in my kitchen have gone dead. Can someone come out?

Intake · Service request
Job
Kitchen sockets dead, no burning smell
Postcode
LS6 3HNIn area
Urgency
Today, not an emergency
Arrival window
Tue 13:00 to 15:00
Job created · assigned to SamJobber
SMS to Anna

Hi Anna, Sam from Hartley & Sons will be with you Tue between 13:00 and 15:00.

Same minute: a recorded sales pitch
0113 496 0712
Ended politely
Picked up on ring 1Intake completeJob booked1 spam call ended

Writes jobs directly into your dispatch board.

Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.

  • Commusoft
  • Jobber
  • ServiceTitan
  • IFS Field Service Management
  • ServiceM8
  • Workiz
  • FieldPulse
  • Comarch ERP
  • Praxedo
  • Craftnote
  • plancraft
  • openHandwerk
  • Salesforce
  • Microsoft Dynamics 365
  • Microsoft Outlook / Microsoft 365
  • Slack
  • Make
  • Housecall Pro
  • Salesforce Field Service
  • Fergus
  • Microsoft Dynamics 365 Field Service
  • simPRO
  • FieldEdge
  • SAP Field Service Management
  • HERO Software
  • STEL Order
  • mfr Field Service
  • Extrabat
  • HubSpot
  • Pipedrive
  • Google Calendar
  • Microsoft Teams
  • Zapier
  • n8n
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

What voicemail actually costs.

142K
receptionist jobs in the U.S. (May 2024 OES, occupation 43-4171), with median wage $35,840
Source: U.S. Bureau of Labor Statistics OES
88%
of customers say the experience a company provides matters as much as its products or services
Source: Salesforce State of the Connected Customer
$3.7T
in customer-service automation value McKinsey estimates is unlocked by generative AI across functions
Source: McKinsey Global Institute

Six jobs that turn callers into booked work.

100% call pickup

Every call answered live on the first ring. No voicemail, no missed rings, no busy signal even when 20 calls land at once.

Intake scripts

Custom intake by call type: service request, emergency, quote, rebook. AI asks the right questions and captures structured data, not just a name and number.

Appointment setting

AI books site visits, estimates, and service appointments directly into your dispatch or calendar system. SMS confirmation goes out before the caller hangs up.

Lead qualification

AI screens for service area, job type, and urgency. Real jobs go to dispatch. Tire-kickers get a polite response without tying up your crew.

Spam blocking

AI recognizes robocalls, telemarketers, and generic sales pitches in the first few seconds and ends them politely. Your team only sees real prospects.

Call summaries

Every call produces a one-line summary, structured fields, and a full transcript. Delivered by SMS, email, or straight into your field service software.

From ring to booked job.

1Phone rings
2AI picks up with your greeting
3Real caller or spam?
Spam

AI ends politely

Robocalls, telemarketers, and irrelevant pitches never reach your team.

Real job

AI runs intake

  • Service type and symptoms
  • Address and service area check
  • Urgency and preferred window
Emergency? Transfers to on-call
Tech picks up already briefed.
Routine? Books the slot
Dispatch board updates in real time.
SMS confirmation
Caller has the address, time, and tech name.

Without live answering. With it.

Side by side
WithoutCaller hits voicemail and calls competitorWithCaller books the job before hanging up
WithoutTech gets pulled off the site to answer phonesWithAI handles intake, tech stays billable
WithoutEmergency calls wait for return callWithEmergencies routed to on-call with full context
WithoutRobocalls waste dispatcher timeWithSpam blocked before it reaches the team
WithoutHandwritten intake notes get lostWithStructured intake written to dispatch software
WithoutNo visibility into missed callsWithEvery call logged, summarized, and tagged

Service businesses where every call is a job on the line.

Trades and services

AI intakes the job, confirms the address, estimates urgency, and dispatches a technician without pulling the crew off a site.

Home services

AI qualifies the lead by zip code, books the estimate window, and sends the customer a text with tech name and ETA.

Trucking

AI handles load inquiries, dispatch calls, and driver check-ins around the clock. No missed dispatch because of a coffee break.

Plumbing

AI distinguishes emergencies from routine work, routes emergencies to the on-call line, and books non-urgent jobs at the next opening.

HVAC

AI captures system type, symptoms, and age of unit during intake. Tech rolls up already briefed, ready with the right parts.

Small law firms

AI intakes new matters, runs the conflict check, and either books a consult or takes a message with enough detail for a fast callback.

Frequently asked questions.

How does an AI answering service work?
AI picks up every call live on the first ring with your custom greeting. It handles the conversation end-to-end: intake questions, appointment booking, FAQ answers, and urgent transfers. You get structured call summaries delivered by SMS, email, or to your field service software in real time.
Why is voicemail so bad for service businesses?
When a caller with an emergency pipe leak hits voicemail, they hang up and call the next plumber. Voicemail is a dead-end for urgent service inquiries. AI answering gives every caller a live human-sounding conversation and books the job before they hang up.
Can the AI dispatch urgent calls to the on-call tech?
Yes. AI recognizes urgency during intake (no heat in winter, flooding, no power) and transfers directly to your on-call line with a full briefing. The tech picks up already knowing the address, the symptoms, and the job type.
Does it integrate with my field service software?
AINORA connects to ServiceTitan, Jobber, Housecall Pro, HubSpot, Google Calendar, and any system with an API. New jobs, contacts, and appointments land directly in your dispatch board during the call.
Can AI block spam and telemarketer calls?
Yes. AI recognizes robocalls and generic sales pitches in the first few seconds and ends them politely. Your team never sees them. Legitimate sales calls (suppliers, vendors) get routed to the right person with context.
How long does it take to launch?
Most service businesses go live within two weeks. Week one is discovery: we map your intake questions, service area, dispatch rules, and escalation triggers. Week two is build and test: we connect your dispatch system, run test calls, and let you review recordings before go-live.
What is required from me to start?
A phone number we can forward, access to your dispatch or calendar system, and a 30-minute call to walk us through your intake process and urgency rules. We build the rest.

Ready to stop losing jobs to voicemail?

Free consultation