Pipedrive + AI Voice Agent

JessicaJessica·English

One call, written into Pipedrive.

Every AI call creates deals, logs activities, and moves your pipeline forward - without your sales team touching Pipedrive.
  1. 1
    Step 1

    AI takes the call

    Inbound or outbound - AI handles the conversation, qualifies the lead, and collects all relevant data.

  2. 2
    Step 2

    Data flows to Pipedrive

    Deal is created or updated. Activities logged. Custom fields populated. Recording attached.

  3. 3
    Step 3

    Your team closes deals

    Sales reps open Pipedrive and see qualified, enriched deals ready for follow-up. No data entry needed.

Example
Inbound call · Call ended 3:12
Tom Hale
Harbour & Finch · Leeds

Jessica"Thanks, Tom. You are booked with Sarah on Thursday at 2pm, and the invite is on its way."

Written toPipedrive
Synced
  • Person · created
    Tom Hale · Harbour & Finch
    +44 113 496 0712 · tom@harbourfinch.co.uk
  • Deal · stage moved
    Harbour & Finch · £18,000
    NewQualifiedMeeting booked
  • Call activity · logged
    Call · 3:12 · recording attached
    Wants outbound help this quarter, budget agreed, decides in Q4
  • Meeting activity · booked
    Thu 14:00 · Intro call with Sarah
    Invite sent to tom@harbourfinch.co.uk

Already on these? We plug in.

  • Bitrix24
  • HubSpot
  • Microsoft Dynamics 365 Business Central
  • n8n
  • Pipedrive
  • Salesforce
  • WhatsApp Business
  • Zendesk
  • Docusign
  • Gmail / Google Workspace
  • Kommo
  • Airtable
  • Exact Online
  • HighLevel
  • Telegram
  • a3
  • Cegid
  • Fatture in Cloud
  • Lexware Office
  • sevDesk
  • wFirma
  • enova365
  • InsERT Subiekt
  • Sellsy
  • weclapp
  • EBP
  • Calendly
  • Make
  • Microsoft Outlook / Microsoft 365
  • Odoo
  • QuickBooks Online
  • SAP
  • Xero
  • Zoho CRM
  • Freshdesk
  • Google Sheets
  • monday CRM
  • ClickUp
  • Facebook Lead Ads
  • Instagram
  • Viber
  • Agnum
  • Comarch ERP
  • Holded
  • Pennylane
  • Symfonia
  • Zucchetti
  • Fakturownia
  • JTL-Wawi
  • SimplBooks
  • Aruba Fatturazione Elettronica
  • Merit Aktiva
  • Google Calendar
  • Microsoft Dynamics 365
  • Microsoft Teams
  • Oracle NetSuite
  • Sage
  • Slack
  • Zapier
  • Cal.com
  • Freshsales
  • Intercom
  • Scoro
  • ERPNext
  • Google Drive
  • Messenger
  • Zoho Books
  • B1.lt
  • DATEV
  • inFakt
  • Rivilė
  • TeamSystem
  • Directo
  • Finvalda
  • Labbis
  • Stekas Plius
  • Axonaut
  • Teamleader Focus
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

What the AI does in Pipedrive.

Auto-create deals

Every qualified call creates a new deal in your Pipedrive pipeline with the right stage, value, and contact details filled in.

Activity logging

Every AI call is logged as an activity on the contact record. Call duration, outcome, recording link, and AI summary are all attached.

Pipeline stage updates

AI moves deals through your pipeline based on call outcomes. Qualified leads advance; uninterested contacts are marked accordingly.

Contact enrichment

AI extracts company name, budget, timeline, and needs from the conversation and writes them into Pipedrive custom fields.

Call recordings in Pipedrive

Full call recordings are linked directly to the deal activity. Your sales team can replay any AI conversation from within Pipedrive.

Smart scheduling

When a lead wants a meeting, AI books it and creates a Pipedrive activity with the date, time, and agenda notes.

Frequently Asked Questions

How does AINORA connect to Pipedrive?
AINORA connects via the Pipedrive REST API using your API token. The setup takes about 15 minutes. We map your pipeline stages, custom fields, and deal properties during onboarding so everything syncs correctly from the first call.
Can the AI update existing deals or only create new ones?
Both. When a returning contact calls, the AI matches them to their existing deal in Pipedrive and updates it. For new contacts, the AI creates a fresh deal. Duplicate detection uses phone number and email matching.
Does AINORA work with Pipedrive automations and workflows?
Yes. Since AINORA writes standard Pipedrive data (deals, activities, contacts), all your existing Pipedrive automations, workflows, and integrations continue to work as expected. The AI-generated data triggers your workflows just like manually entered data would.
Can I customize which pipeline and stages the AI uses?
Absolutely. During setup, you choose the pipeline, the initial stage for new deals, and the conditions for stage transitions. You can also define custom fields that the AI should fill based on call data.

Ready to Automate Pipedrive?

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