AInora

Bitrix24 + AI Voice Agent

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How does AINORA connect to Bitrix24?

AINORA integrates with Bitrix24 CRM. The AI creates leads and deals, logs every call, and keeps your contacts and companies up to date - all from a single phone conversation.
  1. 1
    Step 1

    Connect the API

    We connect through the Bitrix24 REST API and webhooks, then map fields, pipeline stages, and call settings during onboarding.

  2. 2
    Step 2

    AI handles calls

    Inbound and outbound calls are handled by the AI. It qualifies callers and captures everything that matters.

  3. 3
    Step 3

    CRM updates itself

    Leads, deals, call logs, and field updates flow into Bitrix24, firing your existing rules and triggers.

Example
Inbound call · Call ended 3:12
Tom Hale
Harbour & Finch · Leeds

Jessica"Thanks, Tom. You are booked with Sarah on Thursday at 2pm, and the invite is on its way."

Written toBitrix24
Synced
  • Lead · created
    Tom Hale · Harbour & Finch
    Source: phone · 40 staff · Leeds
  • Deal · stage moved
    Harbour & Finch · £18,000
    NewQualifiedMeeting booked
  • Call activity · logged
    Call · 3:12 · recording attached
    Wants outbound help this quarter, budget agreed, decides in Q4
  • Company · updated
    Harbour & Finch Ltd
    Industry, size and new direct line updated

Already on these? We plug in.

  • Bitrix24
  • HubSpot
  • Microsoft Dynamics 365 Business Central
  • n8n
  • Pipedrive
  • Salesforce
  • WhatsApp Business
  • Zendesk
  • Docusign
  • Gmail / Google Workspace
  • Kommo
  • Airtable
  • Exact Online
  • HighLevel
  • Telegram
  • a3
  • Cegid
  • Fatture in Cloud
  • Lexware Office
  • sevDesk
  • wFirma
  • enova365
  • InsERT Subiekt
  • Sellsy
  • weclapp
  • EBP
  • Calendly
  • Make
  • Microsoft Outlook / Microsoft 365
  • Odoo
  • QuickBooks Online
  • SAP
  • Xero
  • Zoho CRM
  • Freshdesk
  • Google Sheets
  • monday CRM
  • ClickUp
  • Facebook Lead Ads
  • Instagram
  • Viber
  • Agnum
  • Comarch ERP
  • Holded
  • Pennylane
  • Symfonia
  • Zucchetti
  • Fakturownia
  • JTL-Wawi
  • SimplBooks
  • Aruba Fatturazione Elettronica
  • Merit Aktiva
  • Google Calendar
  • Microsoft Dynamics 365
  • Microsoft Teams
  • Oracle NetSuite
  • Sage
  • Slack
  • Zapier
  • Cal.com
  • Freshsales
  • Intercom
  • Scoro
  • ERPNext
  • Google Drive
  • Messenger
  • Zoho Books
  • B1.lt
  • DATEV
  • inFakt
  • Rivilė
  • TeamSystem
  • Directo
  • Finvalda
  • Labbis
  • Stekas Plius
  • Axonaut
  • Teamleader Focus
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

The Bitrix24 integration is an AINORA AI voice agent connected to your Bitrix24 CRM. Bitrix24 manages leads, deals, contacts, companies, and pipelines for millions of organisations. AINORA adds the calling layer: the AI handles inbound and outbound calls, then creates leads and deals, logs each call as an activity, and updates the matching records automatically.

What the AI does in Bitrix24.

Creates leads automatically

AINORA captures the caller, qualifies them, and creates a new lead in Bitrix24 with name, phone, company, and any custom fields extracted from the conversation.

Creates and advances deals

When a call shows real intent, the AI creates a deal in your Bitrix24 pipeline and moves it to the right stage based on the conversation outcome.

Logs every call

Every AI call is logged in Bitrix24 as a call activity on the lead, contact, or deal, with duration, outcome, an AI summary, and a link to the recording.

Updates contacts & companies

New phone numbers, emails, and notes captured on the call are written back to the Bitrix24 contact and company records, keeping your CRM current.

Recognises returning callers

AINORA matches inbound numbers against Bitrix24 and greets known contacts by name, pulling up their deal and activity history before the call connects.

Triggers Bitrix24 automation

AI call outcomes update fields and stages that fire your existing Bitrix24 rules and triggers, so the right task, notification, or follow-up runs on its own.

Frequently Asked Questions

How does AINORA connect to Bitrix24?
Bitrix24 exposes a REST API and inbound and outbound webhooks. AINORA connects through them, and we configure field mappings, pipeline stages, and call settings during onboarding. The connection works with Bitrix24 cloud and on-premise.
What does the Bitrix24 integration do?
It puts an AI voice agent on top of your Bitrix24 CRM. The AI handles inbound and outbound calls, then creates leads and deals, logs each call as an activity, and updates the matching contacts and companies, all without manual data entry.
Does it sync automatically?
Yes. Once configured, data flows both ways automatically. The AI reads live Bitrix24 records before a call and writes leads, deals, call logs, and field updates back the moment the call ends.
Will AI calls appear in the Bitrix24 timeline?
Yes. Each call is logged as a call activity on the relevant lead, contact, or deal with duration, outcome, an AI-generated summary, and a recording link, so your team sees the full interaction history inside Bitrix24.
JB
Justas Butkus

Founder & CEO, AInora

Building AI voice agents that let businesses serve more clients with the same team. Previously built voice AI systems for dental clinics, hotels, and restaurants.

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