AInora

Your business closed at 6pm. Your next customer did not stop shopping.

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Answering calls after 6 pm, at 2 am, on Sundays, on bank holidays.

JessicaJessica·English

+1 (218) 636-0234

Every call after closing gets an answer, not a voicemail.

AI answers every after-hours call, books appointments into your live calendar, captures leads into your CRM, and escalates true emergencies to on-call staff. You wake up to bookings, not a voicemail queue. Hear it live: call +1 (218) 636-0234 (Jessica) to test an after-hours intake call in 60 seconds, no signup.

Example
Brightwell Heating · Leeds
JessicaJessica is on the line
Office closed 18:00 to 08:00
19:42
Mrs CarterHandled

“My boiler is due its annual service. Anything Thursday?”

Booked Thu 08:30 · SMS sentCommusoft
22:15
Unknown numberFiltered

“Recorded message about energy tariffs”

Ended politely, nobody disturbed
02:07
Tom HughesUrgent

“A pipe has burst, water is coming through the kitchen ceiling.”

Put through to the on-call engineer
Brief for Dan, on callConnected 02:08
  • LS6 2AB, kitchen ceiling
  • Stopcock found and turned off
  • Caller on the line now
06:50
Priya ShahHandled

“Could someone quote for four new radiators?”

Survey booked Fri 10:00 · SMS sentCommusoft
08:00 · Morning summary
2 booked1 put through1 filtered0 voicemails

Connects to the tools you already run.

Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.

  • Commusoft
  • Jobber
  • ServiceTitan
  • IFS Field Service Management
  • ServiceM8
  • Workiz
  • FieldPulse
  • Comarch ERP
  • Praxedo
  • Craftnote
  • plancraft
  • openHandwerk
  • Salesforce
  • Microsoft Dynamics 365
  • Microsoft Outlook / Microsoft 365
  • Slack
  • Make
  • Housecall Pro
  • Salesforce Field Service
  • Fergus
  • Microsoft Dynamics 365 Field Service
  • simPRO
  • FieldEdge
  • SAP Field Service Management
  • HERO Software
  • STEL Order
  • mfr Field Service
  • Extrabat
  • HubSpot
  • Pipedrive
  • Google Calendar
  • Microsoft Teams
  • Zapier
  • n8n
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

The cost of going to voicemail.

51%
of restaurant calls arrive after 5 PM; the after-hours share is category-specific, and healthcare runs nearer 11%
Source: BrightLocal, 45,264 local-business listings
82%
of consumers say they would call a competitor if a business does not answer
Source: CallRail, 2025 survey of 1,000 US consumers
78%
of B2B customers buy from the business that responds to their inquiry first
Source: Harvard Business Review (Forrester research)

Six things your office cannot do at 2 AM.

24/7 call answering

Every call after hours gets answered on the first ring. No voicemail dead-ends. No missed inquiries. The same quality of service at 2 AM as at 2 PM.

Appointment booking after hours

AI checks your live calendar and books the next available slot. Customer gets an SMS confirmation on the spot. The booking is in your system before you arrive in the morning.

Urgent call escalation

AI recognises urgent keywords and situations and routes those calls immediately to on-call staff with a full context briefing. Non-urgent callers are handled without waking anyone up.

Message-to-CRM writes

Every after-hours caller is logged in your CRM with name, number, intent, and transcript. You wake up to structured lead data, not an inbox of voicemails to listen through.

Spam filtering

AI screens out robocalls, cold sales pitches, and wrong numbers before they ever reach your team. Only real, qualified callers make it into your pipeline.

Weekend and holiday coverage

Saturdays, Sundays, public holidays: AI never takes a day off. Your calendar keeps filling while competitors are closed. Monday mornings start with bookings, not backlogs.

From closed sign to booked calendar.

1Office closes
2Customer calls, AI answers
3Is it urgent?
No

AI handles it

  • Books appointment
  • Captures lead to CRM
  • Sends SMS confirmation
  • Filters spam calls
Customer is served. Nobody gets woken up.
Yes

AI briefs on-call staff

  • Nature of emergency
  • Caller name and number
  • Location and timing
On-call picks up
Fully briefed, ready to act in seconds.

Without after-hours AI. With after-hours AI.

Side by side
WithoutCaller hits voicemail and hangs upWithCaller has a full conversation and books
WithoutLead calls your competitor nextWithLead is yours before they try anyone else
WithoutStaff wakes up for non-urgent callsWithOnly real emergencies reach on-call staff
WithoutMonday starts with a voicemail backlogWithMonday starts with a booked calendar
WithoutWeekends and holidays go darkWithEvery day is a business day
WithoutNo visibility into missed opportunitiesWithEvery caller logged, transcribed, and searchable

Industries that cannot afford to go silent at night.

HVAC

After-hours heating or AC failures get triaged instantly. AI books same-week service or escalates to the on-call technician.

Plumbing

Burst pipes at 11 PM reach the emergency technician in seconds. Routine requests get scheduled for the next morning.

Auto service

Evening callers book their next service slot without waiting for the shop to reopen. AI checks parts availability and technician schedules.

Medical

After-hours symptom calls are triaged, routine bookings are scheduled, and urgent cases are routed to the on-call provider with full context.

Legal

New prospects calling after hours get intake questions handled and a consultation booked. No lost leads to the next firm that answers first.

Home services

Roofing, electrical, pest control: urgent requests get escalated, quotes get scheduled, and every caller stays in your funnel.

Frequently asked questions.

What happens when someone calls after business hours?
Instead of hearing voicemail, the caller reaches an AI voice agent that sounds natural and can book appointments, answer common questions, capture lead information, or route emergencies to on-call staff. The caller gets immediate help rather than waiting until the next business day.
Can AI book appointments during after hours?
Yes. The AI checks your calendar availability and books appointments for the next available slot or any future date. The customer receives an SMS confirmation immediately, and the booking appears in your system before you arrive at the office.
How does the AI handle emergencies outside business hours?
AI recognizes urgent keywords and situations, and immediately routes those calls to the designated on-call staff member with a full context briefing. Non-urgent calls are handled by AI without disturbing anyone.
Does the AI automatically switch on and off with business hours?
Yes. You set your business hours schedule, and AI activates automatically when the office closes and deactivates when it opens. You can also use AI alongside your staff during business hours for overflow call handling.
What percentage of business calls come after hours?
A large portion of customer calls to service businesses come outside normal working hours. Without after-hours coverage, those calls go to voicemail and most voicemail callers never call back, they call a competitor instead.

Ready to stop losing calls after 6pm?

Book a free consultation