AInora

More covers booked. Same floor team.

Book a free consultation

Taking table bookings, takeaway orders, waitlist calls, private dining enquiries.

JessicaJessica·English

+1 (218) 636-0234

Every call ends with the table already booked.

Example
Jessica
Friday · 18:40 rush
00:42
  1. 00:02
    Caller

    Hi, have you got a table for four tonight, around half seven?

  2. 00:08
    Jessica

    Half seven is full, but 8 o'clock is free. Any allergies I should note?

  3. 00:15
    Caller

    Eight is great. One of us is coeliac.

  4. 00:19
    Jessica

    Booked: table for four at 8, and the kitchen knows about the coeliac guest. You'll get a text.

Done in your systems3/3
SevenRooms · TonightCovers90
18:0019:0020:0021:00T4T7T9T12T15
Hale2
Brooks2
Okoro4
Fenwick3
Laine6
Price4
Dunn4
Moss2
Walsh 4Coeliac
19:30 full

SMS · Table for 4 tonight at 20:00. We have noted the coeliac guest.

Delivered
  • SevenRooms: 19:30 full, 20:00 free
  • SevenRooms: table 12, 4 covers, 20:00
  • Booking note: coeliac, SMS sent
Outcome
Booked mid-service, without the host leaving the floor.

You choose who goes to a person. How handover works · What AI does on every call

Already on these? We plug in.

  • Lightspeed Restaurant
  • TheFork
  • Deliverect
  • CoverManager
  • Zenchef
  • Dotykačka
  • Wolt
  • Salesforce
  • Google Calendar
  • Slack
  • n8n
  • OpenTable
  • SevenRooms
  • Resy
  • orderbird
  • aleno
  • resmio
  • Cegid Revo XEF
  • Pipedrive
  • Microsoft Outlook / Microsoft 365
  • Zapier
  • Syrve
  • Toast
  • Square
  • POSbistro
  • Cassa in Cloud
  • Tilby
  • HubSpot
  • Microsoft Dynamics 365
  • Microsoft Teams
  • Make
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

Where do your covers get lost?

Calls missed during service

Every call answered at once, tables booked mid-rush.

Regulars who stopped coming

Lapsed guests called about new menus and quiet nights.

No-shows and empty tables

Confirmation texts, and cancellations refilled from your waitlist.

Event enquiries left in voicemail

Date, guests and menu taken, your events team briefed.

Questions operators ask before switching the phone over.

Yes. AINORA integrates with your reservation system to check real-time table availability, accommodate party size and seating preferences, and confirm bookings instantly. Guests receive SMS confirmations with all details. The AI handles modifications and cancellations too.
The AI guides callers through your menu, confirms items and modifications, calculates totals, and provides estimated pickup or delivery times. Orders are sent directly to your POS or kitchen display system. Callers can also ask about ingredients and allergens during the ordering process.
Yes. When no tables are available, the AI adds the caller to your waitlist, provides an estimated wait time based on current table turnover, and sends an SMS notification when their table is ready. This keeps potential guests engaged instead of going to a competitor.
Absolutely. AI handles unlimited simultaneous calls, which is critical during Friday and Saturday dinner rushes when your host staff is managing the floor. No caller ever hears a busy signal or gets sent to voicemail.
Yes. The AI collects all event details, date, guest count, budget range, menu preferences, dietary restrictions, and venue requirements, then routes the complete inquiry to your events coordinator. This saves your team from lengthy back-and-forth phone calls during service hours.
Onboarding takes about two weeks. Week 1 is discovery and configuration: we map your menu, pricing, table layout, reservation rules, and escalation paths. Week 2 is build and test: we connect to your reservation system and POS, run test calls, and let you review recordings before go-live. After launch, your account manager reviews transcripts weekly and updates the agent as your menu and hours evolve.
That depends on what your platform lets an outside system do, and it is the question worth asking every vendor. Square documents the full lifecycle in its Bookings API: create a booking, search availabilities, list, update and cancel. Toast documents an Orders API that lets applications get information about and create menu orders, checks and payment. Other platforms publish their reference only to approved partners, so we test the write path against your own account in week one. Where a write is not available, the AI reads and syncs and your team keeps the booking action, and we say so before you sign rather than after.
Take every call at once. A host handles one caller at a time and is standing at the pass while doing it, so the second and third caller in that minute hear ringing or a busy tone. Concurrency is the only property with real value at peak, and it is why the phone during service is the block where the losses tend to show up once there is finally a call log by hour.
Six categories are hard stops built in rather than judgement calls: anyone reporting an allergic reaction or illness after eating with you, comps and refunds and disputed charges, buyouts above the size you set, an abusive or intoxicated caller, press and licensing and environmental health, and anything touching a minor or your licensing conditions. On the first one the AI takes no position at all and reaches the manager on duty immediately, recording the time it did so.
The agent is exactly as current as the update it is given, so the daily menu update becomes the operational habit that decides accuracy. Restaurants that get value out of this make it part of the pre-shift routine, the same way the specials board gets written. Stale menu data is the most common cause of a caller ending the call annoyed, and it is fixed by process rather than by software.

Guides: AI answering for restaurants · Toast and Square integration · Restaurant voice AI guide · AI for reservations in 2026

Published ·Updated

Ready to book more covers?

Book a free consultation