Veterinary Clinics
Your phone rings during surgery. That's a lost appointment.
AI receptionist that books wellness and vaccination visits, triages emergencies, sends proactive wellness reminders, and tracks every pet in multi-pet households, without putting owners on hold. Hear it live: call +1 (929) 610-8832 (Ava at Best Veterinary Clinic) to test a real wellness booking call in 60 seconds, no signup.
Jessica·EnglishClick to start a conversation
The economics of a missed call
dogs owned in U.S. households in 2024, a record high driving demand on veterinary practices
Source: AVMA Pet Ownership Sourcebook 2024of U.S. households own at least one dog, up from 31.6 percent in 1996
Source: AVMA U.S. Pet Ownership Statisticspet owners would switch clinics after a single poor phone experience
What it does
Built for how veterinary clinics actually run.
Appointment booking
AI books wellness exams, vaccinations, surgery consults, and dental cleanings. Checks vet availability and matches the right practitioner to the visit type.
Emergency triage and after-hours routing
AI recognizes red-flag symptoms (poisoning, trauma, bloat, breathing difficulty) and immediately routes the call to the on-call vet, day or night.
Medication refill requests
AI takes refill requests for ongoing prescriptions, checks last-visit date, and flags the vet for approval before the pickup slot is confirmed.
Multi-pet household tracking
AI knows every pet under one owner: species, breed, age, vaccination history. Books the right visit for the right animal without asking twice.
Boarding and grooming scheduling
AI books boarding stays and grooming slots, confirms vaccination requirements, and sends prep instructions by SMS.
Pet parent reminders
AI proactively calls owners about due vaccinations, annual wellness, and post-op checks. Keeps visit flow steady and pets on schedule.
Hear our vet receptionist in action
Ava is a live AI receptionist for a veterinary clinic. Call to experience what your clients will.
Why now
Pets get sick at 11pm. Your front desk is home.
Emergencies do not wait for business hours
AI answers 24/7, flags poisoning, trauma, and breathing issues, and routes to the on-call vet before owners panic-drive to an ER.
Wellness reminders get dropped
AI proactively calls about due vaccines, annual exams, and post-op checks. Revenue stays predictable and pets stay on schedule.
Vets are in the exam room
AI handles phone calls so techs and DVMs focus on the patient in front of them. No more "please hold" while an owner hangs up.
Multi-pet owners repeat themselves
AI recognizes every pet under one household, books the right visit for the right animal, and never asks for breed or birthday twice.
How it works
From missed call to booked visit.
Owner calls or AI follows up
AI answers inbound calls instantly. For overdue vaccines or wellness, AI places proactive reminder calls.
AI triages and books
Collects species, symptoms, and urgency. Books routine visits or routes emergencies to the on-call vet.
Confirmation and next step
Owner gets SMS with visit time and prep instructions. AI updates the pet record and schedules the next check proactively.
Choice architecture
What AI handles. When a human joins.
AI covers the routine 80 percent. Your veterinarian steps in for the clinical 20 percent, briefed with full context.
AI handles
Routine, instantly
A human joins
With full context
Your escalation rules are set during onboarding. Adjust anytime through your account manager.
What you get from us
Your partner, not just a tool.
Every clinic runs differently. We build around your protocols, your vets, and your practice management system. Not a self-serve template you configure alone.
Week 1
Discovery and configuration
We map your service menu, vet schedules, vaccine protocols, and emergency triage rules. We listen to recent calls to learn how your team actually speaks to pet owners.
Week 2
Build and test
We build your AI, connect it to your practice management system and CRM, and run test calls through emergency and routine scenarios. You review recordings and fine-tune before go-live.
Ongoing
Weekly calibration
Your account manager reviews call transcripts weekly, updates the agent as protocols evolve, and flags any conversation that needs your attention. Not a ticket queue.
Integrations
Connects to the tools your clinic already uses.
AI writes bookings, pet records, and follow-ups straight into your stack. No double entry, no CSV imports.
Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.
Enhanced handoff
How the handoff works.
When an owner needs the vet, AI does not just transfer. It briefs them first, so the owner never repeats themselves.
Books wellness visits, refills, boarding, and vaccination reminders. Sends SMS confirmation.
No repeating. AI stays on to book the visit afterwards.
FAQ
Frequently asked questions.
Ready to stop missing appointments?
Let AI handle the phones so your team can focus on what matters, caring for the animal in the exam room.
Book a free consultation