AInora

More pets seen. Same vet team.

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Booking vaccinations, check-ups, repeat meds, aftercare calls.

JessicaJessica·English

+1 (218) 636-0234

Every call ends with the appointment already booked.

Example
Jessica
New puppy · inbound
00:42
  1. 00:02
    Caller

    Hi, we've just got a puppy and she needs her first vaccinations.

  2. 00:08
    Jessica

    Lovely. What's her name, and how old is she?

  3. 00:13
    Caller

    Luna. She's nine weeks, a cocker spaniel.

  4. 00:17
    Jessica

    Luna's first vaccination is booked for Saturday at 10:20 with Dr. Shaw. I've texted you the new client form.

Done in your systems3/3
ezyVet · New clientCreated
LunaCocker spaniel · owner Kate Palmer
Age
9 weeks
Reason
First vaccination
Owner mobile
07700 900511
Microchip
Yes, from the breeder
Booking
Sat 11 Oct10:20
Puppy vaccination20 min · Dr. Shaw
SMS · to owner
Hi Kate, Luna is booked Sat 11 Oct at 10:20 with Dr. Shaw. Please fill in the new client form and bring her breeder paperwork.
Delivered
  • ezyVet: new client and patient, Luna, 9 weeks
  • Booking: puppy vaccination Sat 10:20, 20 min
  • SMS: new client form sent
Outcome
A new client and pet booked on the first call.

You choose who goes to a person. How handover works · What AI does on every call

Already on these? We plug in.

  • Provet Cloud
  • Vetstoria
  • ZnanyLekarz
  • Pipedrive
  • Microsoft Outlook / Microsoft 365
  • Zapier
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

Where do your appointments get lost?

Boosters nobody reminded

Owners called when vaccinations are due.

Calls missed at reception

Answered in seconds, booked into the right diary.

Lapsed clients never called

Past clients called back and rebooked.

Calls after hours

Emergencies go to a person, the rest are booked.

Questions vet practices ask.

Yes. AINORA AI assistant books pet vaccination, preventive checkup, and treatment appointments by checking veterinarian availability in your system. The pet owner receives an SMS confirmation with visit details.
AI recognizes urgent symptoms such as poisoning, trauma, and breathing difficulties, and immediately routes the call to the on-call veterinarian. Emergency cases are processed with priority, without waiting in a queue.
Yes. AINORA proactively calls pet owners to remind them about upcoming vaccinations, annual checkups, and scheduled procedures. This helps maintain a steady visit flow and improve pet health outcomes.
Yes. The AI pulls the pet record by phone number on inbound calls, so it knows whether the patient is a dog, cat, rabbit, or exotic, the breed, age, and last visit. This is critical for triage: an acute abdomen in a Great Dane is treated as a probable bloat emergency, not a routine appointment.
Yes. The AI runs proactive outbound calls for vaccinations coming due, annual wellness exams, and clients who have not visited in over a year. Practices typically recover a meaningful share of lapsed patients this way, without front-desk effort.
Yes. The AI receptionist is live 24/7, including evenings, weekends, and holidays. It collects species, breed, symptoms, and timeline, flags red-flag signs (poisoning, trauma, breathing difficulty, bloat), and routes urgent cases to the on-call veterinarian with a spoken briefing before the vet picks up.
Onboarding takes about two weeks. Week 1 is discovery and configuration: we map your service menu, vet schedules, vaccine protocols, and triage escalation rules. Week 2 is build and test: we connect to your practice management system and CRM, run test calls through emergency and routine scenarios, and let you review recordings before go-live. After launch, your account manager reviews transcripts weekly and updates the agent as your protocols evolve.
AI handles the routine calls: booking, vaccination info, refill requests, reminders. For clinical questions, emergencies, or complex cases, AI transfers to your vet and briefs them with the full call context, pet history, and reported symptoms first, so the owner does not have to repeat themselves.

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