More policies renewed. Same brokers.

Handling quote requests, renewals, claims, cover reviews.

JessicaJessica·English

Every call ends with the policy already moving.

Example
Jessica
New business · van insurance
00:42
  1. 00:02
    Caller

    I need van insurance. My current one ends next Friday.

  2. 00:07
    Jessica

    Happy to help. What is the registration, what do you use it for, and any claims in five years?

  3. 00:16
    Caller

    YF21 KXR. Carrying my own tools and materials. No claims.

  4. 00:21
    Jessica

    Thanks, Liam. Priya will have quotes from our panel to you by noon tomorrow.

Done in your systems3/3
Acturis · New prospectPR-58214
Liam Carter, sole trader
Commercial van
Created
Risk details
Vehicle
YF21 KXR, Ford Transit Custom
Use
Carriage of own goods
Drivers
1 named, age 34
Claims, 5 yrs
None
No claims
5 years
Cover from
Fri 17 Oct
Task · Account handler
Quote from the panel
Priya Nair · due tomorrow 12:00
  • Acturis: prospect created, commercial van
  • Acturis: risk details captured, no claims
  • Task: Priya quotes by 12:00 tomorrow
Outcome
Every enquiry quoted the next morning.

You choose who goes to a person. How handover works · What AI does on every call

Already on these? We plug in.

  • Acturis
  • Calendly
  • Insly
  • Microsoft Outlook / Microsoft 365
  • Odoo
  • Slack
  • Zapier
  • Cal.com
  • Freshsales
  • Intercom
  • Open GI
  • Guidewire
  • Applied Epic
  • Google Calendar
  • Make
  • Microsoft Teams
  • Pipedrive
  • Vertafore AMS360
  • Zendesk
  • Docusign
  • Gmail / Google Workspace
  • Kommo
  • Airtable
  • HawkSoft
  • Bitrix24
  • HubSpot
  • Microsoft Dynamics 365
  • n8n
  • Salesforce
  • WhatsApp Business
  • Zoho CRM
  • Freshdesk
  • Google Sheets
  • monday CRM
  • EZLynx
  • SSP
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

Where do your policies get lost?

Quote requests wait for a handler

Risk details taken on the first call. Quotes out the next morning.

Renewals lapse without a call

Every client called before renewal, changes noted, review booked.

One-policy clients never cross-sold

Existing clients called about the cover their trade usually needs.

Claims calls ring out after hours

First notice of loss taken day or night, insurer notified.

Questions insurance brokers ask.

No. Only licensed agents bind coverage and issue final quotes. AI captures every detail needed for a quote, qualifies the prospect, and hands a complete file to the right licensed agent. The agent does the bind.
AI takes first notice of loss (date, location, what happened, injuries, photos if available), assigns a claim number, and routes the file to your adjuster queue. For serious injury or severe-damage calls, AI transfers immediately to a human and briefs them with everything captured so far.
Yes. AINORA speaks 90+ languages natively. Callers get quote capture, claim triage, and renewal conversations in their own language without translation delay. Same agent, same logic, different tongue.
Onboarding takes about two weeks. Week 1 is discovery and configuration: we map your product lines, agent specialties, carriers, and escalation rules. Week 2 is build and test: we connect to your AMS and booking systems, run test calls, and let you review recordings before go-live.
AI handles the routine calls: quote intake, claim triage, renewals, payment follow-ups. For coverage advice, bind requests, or serious claims, AI transfers to a licensed agent and briefs them with the full call context first, so the client does not have to repeat themselves.

By market: UK insurance brokers · US insurance brokers

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