AInora

Insurance Agencies

Prospects call three agencies. Whoever picks up first wins.

AI receptionist that captures quotes, triages claims, runs renewal outreach, chases missed payments, and books licensed-agent meetings. In 100+ languages, 24/7, with full agency-management-system integration. Hear it live: call +1 (218) 636-0234 (Jessica) to test a real quote-intake call in 60 seconds, no signup.

Answers in <1s|100+ languages|GDPR-ready
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The economics of a missed call

$1.6T

in net premiums written by U.S. insurance companies in 2023, the largest market by direct premiums

Source: Insurance Information Institute
6,072

state-licensed U.S. P&C insurance companies plus 743 life and annuity insurers competing for every renewal

Source: NAIC 2023 Industry Snapshot
$5.6T

global insurance premium volume in 2023, with property and casualty growth driven by digital-first customer expectations

Source: Swiss Re sigma 3/2024

What it does

Built for how insurance agencies actually run.

Quote intake and qualification

AI captures auto, home, life, and commercial quote details from inbound callers. Rates, coverage needs, current carrier, and renewal dates, all structured for your agents.

Claim reporting triage

AI takes first notice of loss, captures incident details, and routes the file to the right adjuster. Callers never wait on hold after a stressful event.

Policy renewal outreach

AI calls clients 30, 60, and 90 days before renewal. Reconfirms coverage, flags gaps, and books renewal reviews with the agent. Retention without the chase.

Payment and lapse follow-ups

AI contacts clients on missed premiums before the policy lapses. Friendly, professional, and on every name every month. No lost policies from forgotten drafts.

Appointment scheduling with agents

AI books policy reviews, annual check-ins, and life-event appraisals directly on licensed-agent calendars. The right agent, the right topic, the first time.

Multilingual quote capture

AI speaks 100+ languages. Capture quotes from Spanish, Russian, Mandarin, or Arabic speakers without an interpreter line. Same script, every tongue.

Live demo

Hear our AI in action

Jessica is our sales assistant. Same voice tech, configured for insurance agency intake.

Why now

Insurance is bought in five minutes. Your agents are in quarterly reviews.

Prospects shop three agencies simultaneously

AI answers the first ring and qualifies the quote in under a minute. First in wins the bind.

Claims come in after hours and on weekends

AI takes first notice of loss 24/7, assigns a claim number, and routes to the adjuster queue before Monday.

Renewal chase eats producer time

AI calls the renewal list at 90, 60, and 30 days. Producers only join when the client wants coverage changes.

Missed premium = lost policy

AI runs daily lapse follow-ups. Friendly, persistent, and every name on the list gets a call.

How it works

From first call to bound policy.

01

Prospect calls or AI reaches out

AI answers inbound instantly. For renewal and lapse lists, AI makes outbound calls on schedule.

02

AI qualifies and captures

Quote details, claim facts, coverage needs, and risk factors all captured and structured for the right licensed agent.

03

Agent binds, AMS syncs

Licensed agent picks up with full context, binds the policy, and the record lands in your AMS automatically.

Choice architecture

What AI handles. When a licensed agent joins.

AI covers the routine 80 percent. Your agent steps in for coverage advice and binds, briefed with full context.

AI handles

Routine, instantly

A human joins

With full context

Quote intake and lead qualification
Coverage advice and policy binding (licensed agent required)
First notice of loss and claim triage
Serious injury, fatality, or high-severity claims
Renewal outreach 30/60/90 days out
Complex coverage changes or commercial mid-market risks
Payment and lapse follow-ups
Disputed premiums or cancellation negotiations
Appointment scheduling with licensed agents
Life events (marriage, new home, new baby) needing advisory review
Multilingual quote capture across 100+ languages
VIP or book-of-business clients on preferred-handling list

Your escalation rules are set during onboarding. Adjust anytime through your account manager.

What you get from us

Your partner, not just a tool.

Every agency runs differently. We build around your product lines, your carriers, and your licensed staff. Not a self-serve template you configure alone.

Week 1

Discovery and configuration

We map your product lines, agent specialties, carrier appetites, and escalation rules. We listen to recent calls to learn how your team actually handles quotes, claims, and renewals.

Week 2

Build and test

We build your AI, connect it to your AMS and booking systems, and run test calls across quote, claim, and renewal scenarios. You review recordings before go-live.

Ongoing

Weekly calibration

Your account manager reviews transcripts weekly, updates product knowledge and carrier rules as they change, and flags anything needing your attention. Not a ticket queue.

Integrations

Connects to the tools your agency already uses.

AI writes quotes, claims, and renewal activity straight into your AMS. No double entry, no CSV imports.

Applied Epic·
AMS360·
EZLynx·
HawkSoft·
Vertafore·
Agency Matrix·
Google Calendar·
HubSpot·
Salesforce·
Zapier·
Make·
n8n·
Custom API·
Applied Epic·
AMS360·
EZLynx·
HawkSoft·
Vertafore·
Agency Matrix·
Google Calendar·
HubSpot·
Salesforce·
Zapier·
Make·
n8n·
Custom API·

Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.

Enhanced handoff

How the handoff works.

When a caller needs a licensed agent, AI does not just transfer. It briefs them first, so the client never repeats themselves.

Caller calls
Does it need a licensed agent?
No
AI handles it

Captures quotes, triages claims, runs renewals, follows up on payments, sends confirmations.

Yes
AI briefs the agent
·Product line, carrier, risk profile
·Current coverage and renewal date
·Reason for call and urgency
Agent picks up

No repeating. AI stays on to handle the follow-up afterwards.

FAQ

Frequently asked questions.

No. Only licensed agents bind coverage and issue final quotes. AI captures every detail needed for a quote, qualifies the prospect, and hands a complete file to the right licensed agent. The agent does the bind.
AI takes first notice of loss (date, location, what happened, injuries, photos if available), assigns a claim number, and routes the file to your adjuster queue. For serious injury or severe-damage calls, AI transfers immediately to a human and briefs them with everything captured so far.
Yes. AINORA speaks 100+ languages natively. Callers get quote capture, claim triage, and renewal conversations in their own language without translation delay. Same agent, same logic, different tongue.
Most agencies go live in about two weeks. Week 1 is discovery and configuration: we map your product lines, agent specialties, carriers, and escalation rules. Week 2 is build and test: we connect to your AMS and booking systems, run test calls, and let you review recordings before go-live.
AI handles the routine 80 percent: quote intake, claim triage, renewals, payment follow-ups. For coverage advice, bind requests, or serious claims, AI transfers to a licensed agent and briefs them with the full call context first, so the client does not have to repeat themselves.

Ready to pick up first and win the bind?

Let AI handle the phones so your licensed agents can focus on what matters, advising clients and binding policies.

Book a free consultation