AInora

Med Spas & Aesthetic Clinics

Your phone rings mid-treatment. Don't lose that consultation.

AI receptionist that books consultations, answers treatment questions, follows up with inquiry-stage leads, and manages multi-session plans, with the discretion your clients expect.

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24/7 live AI - call anytime

Click the mic. Talk to Ainora for 60s.

The economics of a missed call

82%

of consumers expect an immediate response to sales or service inquiries

78%

of customers buy from the business that responds first

67%

of consumers spend more with businesses that deliver excellent service

Sources: HubSpot, InsideSales, Salesforce

What it does

Built for how aesthetic clinics actually run.

Consultation booking

AI books initial consultations and follow-up appointments. Checks practitioner availability and matches the right specialist to the requested treatment.

Treatment information

AI answers common questions about procedures (Botox, fillers, laser treatments, microneedling) including recovery time and session counts.

Lead follow-up

AI calls leads who inquired but did not book. Re-engages them with personalized messaging about their area of interest.

Treatment plan reminders

AI reminds patients about upcoming sessions in their treatment plan. Botox touch-ups, filler maintenance, laser sessions - all tracked and scheduled proactively.

Discretion and privacy

AI handles sensitive aesthetic inquiries with professionalism and discretion. Callers feel comfortable discussing treatments without judgment.

After-hours and weekend coverage

Most aesthetic inquiries happen in the evening. AI answers 24/7 so potential clients can book immediately, not next business day.

Live demo

Hear our AI in action

Call our sales assistant Jessica to experience a live AI conversation. Same voice technology we build into clinic-specific receptionists.

Why now

Aesthetic buyers decide at 9pm. Your team does not.

Aesthetic inquiries peak in the evening

AI answers 24/7 so leads can book when inspiration strikes, not when your front desk is back at their shift.

Leads research multiple clinics

First to respond wins. AI calls ad leads back within seconds of form submission, before a competitor can.

Multi-session plans need tracking

AI proactively schedules next sessions for laser, Botox touch-ups, and filler maintenance. Revenue stays predictable.

Staff busy with in-clinic patients

AI handles phone inquiries so staff can focus on treatment rooms. No calls dropped because the receptionist is walking a client out.

How it works

From missed call to booked consultation.

01

Client calls or AI follows up

AI answers inbound calls instantly. For ad leads, AI calls back within seconds of form submission.

02

AI qualifies and books

Answers treatment questions, checks practitioner availability, and books the consultation or next session.

03

Confirmation and follow-up

Client gets SMS confirmation. AI tracks the treatment plan and schedules the next session proactively.

Choice architecture

What AI handles. When a human joins.

AI covers the routine 80 percent. Your practitioner steps in for the nuanced 20 percent, briefed with full context.

AI handles

Routine, instantly

A human joins

With full context

Consultation booking and rescheduling
Clinical questions requiring practitioner judgment
Treatment information (Botox, fillers, laser, microneedling)
Complications or adverse reactions from past treatments
Price ranges and session counts from your configured list
Complex multi-treatment plans needing assessment
Lead follow-up for unbooked inquiries
Sensitive body-image or emotional conversations
Treatment plan reminders and next-session scheduling
Complaints or escalations beyond reception scope
Pre-appointment instructions and SMS confirmations
VIP clients on your preferred-handling list

Your escalation rules are set during onboarding. Adjust anytime through your account manager.

What you get from us

Your partner, not just a tool.

Every clinic runs differently. We build around your workflow, your pricing, and your practitioners. Not a self-serve template you configure alone.

Week 1

Discovery and configuration

We map your treatment menu, price ranges, practitioner schedules, and escalation rules. We listen to recent calls to learn how your team actually speaks to clients.

Week 2

Build and test

We build your AI, connect it to your booking system and CRM, and run test calls through realistic scenarios. You review recordings and tell us what to fine-tune before go-live.

Ongoing

Weekly calibration

Your account manager reviews call transcripts weekly, updates the agent as your services evolve, and flags any conversation that needs your attention. Not a ticket queue.

Integrations

Connects to the tools your clinic already uses.

AI writes bookings, notes, and follow-ups straight into your stack. No double entry, no CSV imports.

Google Calendar·
Calendly·
Fresha·
Timely·
HubSpot CRM·
Pipedrive·
Salesforce·
Mindbody·
Vagaro·
Booker·
Zapier·
Make·
n8n·
Custom API·
Google Calendar·
Calendly·
Fresha·
Timely·
HubSpot CRM·
Pipedrive·
Salesforce·
Mindbody·
Vagaro·
Booker·
Zapier·
Make·
n8n·
Custom API·

Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.

Enhanced handoff

How the handoff works.

When a client needs the practitioner, AI does not just transfer. It briefs them first, so the client never repeats themselves.

Client calls
Does it need a practitioner?
No
AI handles it

Books, reschedules, answers treatment and pricing questions, sends SMS confirmation.

Yes
AI briefs the practitioner
·Treatment history, skin type, goals
·Previous sessions and product reactions
·Treatment plan stage and next step
Practitioner picks up

No repeating. AI stays on to book the consultation afterwards.

FAQ

Frequently asked questions.

Yes. AINORA is configured to handle aesthetic inquiries with professionalism and discretion. The AI provides factual information about procedures, recovery times, and session counts without making medical claims or pushing specific treatments.
AI shares price ranges from your configured price list. For treatments where the final cost depends on assessment (e.g., number of Botox units), AI explains the consultation process and provides starting prices.
AINORA tracks multi-session treatment plans and proactively contacts patients when their next session is due. For example, if a patient completed laser session 2 of 6, AI will call to schedule session 3 at the appropriate interval.
Most clinics go live in about two weeks. Week 1 is discovery and configuration: we map your treatment menu, price ranges, practitioner schedules, and escalation rules. Week 2 is build and test: we connect to your booking system and CRM, run test calls, and let you review recordings before go-live. After launch, your account manager reviews transcripts weekly and updates the agent as your services evolve.
AI handles the routine 80 percent: booking, treatment information, price ranges, follow-ups. For clinical questions, complications, complex treatment plans, or sensitive conversations, AI transfers to your practitioner and briefs them with the full call context first, so the client does not have to repeat themselves.

Ready to stop missing consultations?

Let AI handle the phones so your team can focus on what matters, delivering exceptional patient experiences.

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