Spas & Wellness Studios
Guests book when they dream about relaxing. Usually after 9pm.
AI receptionist that books massage, facials, sauna, and yoga; explains packages and memberships; sells gift cards; coordinates group bookings; and follows up with loyal guests. Day, night, weekend. Hear it live: call +1 (218) 636-0234 (Jessica at Ainora) to test a real spa booking call in 60 seconds, no signup.
Jessica·EnglishClick to start a conversation
The economics of a missed booking call
U.S. spa industry annual revenue with over 22,000 spa locations operating across the country
Source: International SPA Associationglobal wellness economy with the spa segment growing at double-digit rates post-pandemic
Source: Global Wellness Instituteof customers buy from the business that responds first to their inquiry
Source: Harvard Business ReviewWhat it does
Built for how wellness studios actually run.
Booking for every service
AI books massages, facials, sauna sessions, and yoga classes by checking real-time specialist and room availability. Guests get instant SMS confirmation with prep tips.
Package and membership questions
AI explains spa day packages, monthly memberships, what each tier includes, and how benefits work. Guests choose the right option without waiting on hold.
Gift card sales
AI walks callers through gift card denominations, digital vs physical delivery, and occasion options. Captures buyer details so your team can process the order fast.
Group booking coordination
AI handles bachelorette parties, corporate wellness days, and small groups. Checks multi-specialist availability and stages the reservation for your coordinator to confirm.
Loyalty follow-ups
AI proactively calls guests who have not been in for a while, offering their favorite treatment or a loyalty perk. Turns lapsed clients back into regulars.
After-hours booking
Guests dream about relaxation at 9pm, not at 9am. AI answers every call, evenings and weekends included, so bookings happen the moment the urge to unwind strikes.
Hear our AI in action
Jessica is our sales assistant. Same voice tech, configured for wellness studios.
Why now
Wellness buyers decide at night. Your front desk does not.
Specialists are with guests when the phone rings
AI handles every inbound call so your team stays focused on delivering treatments, not answering phones.
Evening and weekend callers get voicemail
AI answers 24/7, when most bookings actually happen. Guests book immediately instead of scrolling to the next spa.
Gift cards and packages take staff time
AI guides callers through options, captures details, and hands a clean order to your team for processing.
Loyal guests fade out quietly
AI proactively reaches out to lapsed regulars with their favorite treatment or a loyalty perk. Retention stays high.
How it works
From ringing phone to booked relaxation.
Guest calls or AI follows up
AI answers instantly. Lapsed regulars get proactive outreach on your schedule.
AI explains and books
Walks through services, packages, or memberships and books the right specialist at the right time.
Confirmation and prep
Guest gets SMS with date, time, preparation tips, and location details. Loyalty points logged.
Choice architecture
What AI handles. When a human joins.
AI covers the routine 80 percent. Your specialist steps in for the nuanced 20 percent, briefed with full context.
AI handles
Routine, instantly
A human joins
With full context
Your escalation rules are set during onboarding. Adjust anytime through your account manager.
What you get from us
Your partner, not just a tool.
Every studio runs differently. We build around your services, your packages, and your specialists. Not a self-serve template you configure alone.
Week 1
Discovery and configuration
We map your treatments, packages, memberships, gift card options, and specialist schedules. We listen to recent calls to learn how your team welcomes guests.
Week 2
Build and test
We build your AI, connect it to your booking system and point of sale, and run test calls through realistic scenarios. You review recordings before go-live.
Ongoing
Weekly calibration
Your account manager reviews transcripts weekly, refreshes seasonal packages, and flags any conversation that needs your attention.
Integrations
Connects to the tools your studio already uses.
AI writes bookings, gift card orders, and loyalty notes straight into your stack. No double entry, no CSV imports.
Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.
Enhanced handoff
How the handoff works.
When a guest needs the specialist, AI does not just transfer. It briefs them first, so the guest never repeats themselves.
Books, explains packages, sells gift cards, coordinates small groups, sends SMS confirmation.
No repeating. AI stays on to finalize the booking afterwards.
FAQ
Frequently asked questions.
Ready to capture every 9pm booking?
Let AI handle the phone while your specialists create unforgettable wellness experiences.
Book a free consultation