AInora

Real receptionist quality. For every call your team can't take.

Free consultation

Handling calls while you are in meetings, new client enquiries, callbacks and messages, transfers with context.

JessicaJessica·English

+1 (218) 636-0234

Every caller is looked after, even when the whole team is busy.

A virtual receptionist that answers live, transfers warm with context, covers after hours, speaks your clients' languages, and writes every detail to your CRM. Branded, professional, always on. Hear it live: call +1 (218) 636-0234 (Jessica) to test a real virtual front-desk call in 60 seconds, no signup.

Example
Carver & Lane Accountants · LondonTeam right now
PSPriya Shah
Client meeting until 15:00
Tax
TRTom Reed
On a call
Payroll
ECEmma Clarke
Month-end close
Office
JessicaJessica · Mark Ellis020 7946 0137

Carver & Lane, this is Jessica. How can I help?

Hi, could I speak to Priya Shah about my tax return?

Priya is with a client until three. I can book her to call you at 15:30 today. Would that work?

Yes, that works.

Done. Priya will call you at 15:30, and I will let her know it is about your tax return.

Priya's calendarOutlook
Callback · Mark Ellis · Today 15:30
Message to PriyaTeams
Mark Ellis called about his self-assessment and a payment on account. Callback 15:30 is in your calendar.
Priya not interruptedCallback booked 15:30Brief in Teams

Writes into the CRM and calendar your firm already runs on.

Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.

  • Bitrix24
  • Clio
  • HubSpot
  • Microsoft Dynamics 365
  • Microsoft Outlook / Microsoft 365
  • n8n
  • Oracle NetSuite
  • QuickBooks Online
  • Salesforce
  • Slack
  • Xero
  • Zendesk
  • Cal.com
  • Filevine
  • Freshsales
  • Google Sheets
  • Karbon
  • LEAP
  • MyCase
  • Scoro
  • Actionstep
  • Exact Online
  • Zoho Books
  • Agnum
  • Cegid
  • DATEV
  • Holded
  • Kleos
  • Pennylane
  • sevDesk
  • TeamSystem
  • Zucchetti
  • enova365
  • Finvalda
  • Labbis
  • Stekas Plius
  • Aruba Fatturazione Elettronica
  • Merit Aktiva
  • Calendly
  • Google Calendar
  • Make
  • Microsoft Dynamics 365 Business Central
  • Microsoft Teams
  • Odoo
  • Pipedrive
  • Sage
  • SAP
  • WhatsApp Business
  • Zapier
  • Zoho CRM
  • Docusign
  • Freshdesk
  • Gmail / Google Workspace
  • Intercom
  • Kommo
  • monday CRM
  • PracticePanther
  • Smokeball
  • Airtable
  • iManage
  • a3
  • B1.lt
  • Comarch ERP
  • Fatture in Cloud
  • inFakt
  • Lexware Office
  • Rivilė
  • Symfonia
  • wFirma
  • Directo
  • Fakturownia
  • InsERT Subiekt
  • SimplBooks
  • weclapp
  • EBP
  • Teamleader Focus
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

The economics of a front desk.

142K
receptionist jobs in the U.S. (May 2024 OES, occupation 43-4171), median wage $35,840
Source: U.S. Bureau of Labor Statistics OES
88%
of customers say the experience a company provides matters as much as the product itself
Source: Salesforce State of the Connected Customer
$3B+
U.S. virtual-receptionist and answering-service industry revenue, growing alongside SMB demand
Source: IBISWorld virtual-receptionist market

Six capabilities that make it feel like a real receptionist.

Live call answering

Real-time voice conversation from the first ring. Callers are greeted, engaged, and handled in natural dialogue, not a touch-tone menu.

Warm transfers with context

When the caller needs a specific person, AI transfers with a private briefing first. Your team member picks up already knowing who is on the line and why.

After-hours coverage

Covers the nights, lunch breaks, and sick days your team cannot. The desk is staffed at 3 AM the same way it is staffed at 3 PM, with the same voice and the same standards.

Multilingual intake

AI detects the caller language in the first sentence and continues the conversation there. Client intake forms get filled regardless of the language on the call.

CRM writes

New contacts, call notes, tasks, and next-step reminders are written directly into your CRM during the call. Your pipeline stays current without data entry.

Branded greeting

Custom voice, custom script, custom tone. The receptionist sounds like your firm, not a generic template. Callers feel the brand from hello.

From greeting to resolved, every time.

1Call hits your number
2Branded greeting, live conversation
3Who is calling, and why?
Self-serve

AI resolves on the call

  • Book or reschedule appointment
  • Answer FAQ in their language
  • Intake new matter or client
Written to CRM
Summary, next step, contact record.
Needs the team

AI briefs the team member

  • Caller identity and history
  • Reason and urgency
  • What has already been said
Warm transfer connects
No repeating. Team picks up ready.
Unavailable? Scheduled callback
Booked at a time that works for both.

Without a virtual receptionist. With one.

Side by side
WithoutMore calls mean hiring, training, and covering turnoverWithAI absorbs the extra calls, your team stays focused
WithoutOne caller at a time, others get voicemailWithUnlimited parallel calls answered live
WithoutDesk unstaffed on lunch, sick days, nightsWith24/7 coverage with consistent quality
WithoutNon-English caller confuses front deskWithLive conversation in 90+ languages
WithoutTeam member picks up blind on the transferWithWarm transfer with full context briefing
WithoutNotes scribbled on sticky padsWithSummaries and contacts written to CRM in real time

Firms where the front desk matters most.

Law firms

AI intakes new matters, runs conflict checks, and warm-transfers urgent litigation calls to the duty partner with full context.

Boutique agencies

AI qualifies inbound project inquiries, schedules discovery calls, and routes retainer clients straight to their account lead.

Medical practices

AI screens for urgency, books with the right specialist, and writes intake notes directly to the practice management system.

Financial advisors

AI greets clients by name, schedules reviews, and delivers market-update messages while you are with another household.

Coaches

AI handles discovery call booking, payment-link reminders, and session rescheduling without pulling you off a call with a client.

Consultancies

AI qualifies leads by industry and deal size, books intro meetings, and warm-transfers enterprise prospects to the partner on point.

Frequently asked questions.

What makes a virtual receptionist different from an answering service?
An answering service typically takes messages. A virtual receptionist runs the full front desk: live greeting, warm transfers with context, appointment booking, CRM writes, and branded multilingual intake. It is a receptionist, not a voicemail with a human voice.
How does the virtual receptionist sound?
Natural, conversational, and branded to your firm. You approve the voice, greeting, and tone during onboarding. Callers interact with a human-sounding voice that handles interruptions gracefully and responds with appropriate pacing.
What happens when my team is busy or out of the office?
AI handles the call independently. It books the appointment, answers the question from your knowledge base, or takes a detailed message with intent and urgency. When your team is back, the work is already captured and summarized.
Can it really replace a full-time receptionist?
It is not built to. The virtual receptionist takes the phone work your team cannot get to: greeting, screening, booking, intake, messages and transfers, including after hours and when several people call at once. Your receptionist keeps the regulars, the complaints and the calls that need judgement, and every transfer arrives with context.
Will it integrate with our existing phone number and CRM?
Yes. We connect via SIP trunking so your existing number stays the same. CRM integrations are standard for HubSpot, Salesforce, Pipedrive, Clio, SimplePractice, and anything with an API.
How long does it take to launch?
Onboarding is complete within two weeks. Week one is discovery: we map your call types, transfer rules, calendars, and branded greeting. Week two is build and test: we connect your systems, run test calls, and let you review recordings before go-live.
What is required from us?
A phone number we can route, credentials for your calendar and CRM, and a 30-minute kickoff to walk us through how your front desk operates. We build the rest.

Ready to answer every call your desk can't?

Free consultation