AInora

Microsoft Teams + AI Voice Agent

Free consultation
JessicaJessica·English

+1 (218) 636-0234

One call, posted to Teams.

Every AI call sends a summary, recording link, and action items directly to your Microsoft Teams channels. Your team stays informed without leaving Teams.
  1. 1
    Step 1

    AI handles the call

    AInora answers the call, identifies the caller, handles their request, and generates a structured summary.

  2. 2
    Step 2

    Summary posted to Teams

    Formatted notification with caller info, outcome, recording link, and action buttons appears in your Teams channel.

  3. 3
    Step 3

    Team takes action

    Team members review the summary, claim follow-ups, and respond - all without leaving Microsoft Teams.

Example
Inbound call · Call ended 2:05
Linda Carter
Existing customer · Headingley, Leeds

Jessica"I have flagged this as urgent, Mrs Carter. An engineer will call you back within the hour."

Written toMicrosoft Teams
Synced
  • Channel post · posted
    #service-desk · No hot water, boiler fault F28
    Linda Carter, LS6 · wants a visit today · recording linked
  • Urgent alert · escalated
    @Dan mentioned · priority
    Callback due by 15:40
  • Daily digest · updated
    Daily digest updated
    38 calls today · 9 bookings · 2 urgent

Already on these? We plug in.

  • Bitrix24
  • HubSpot
  • Microsoft Dynamics 365 Business Central
  • n8n
  • Pipedrive
  • Salesforce
  • WhatsApp Business
  • Zendesk
  • Docusign
  • Gmail / Google Workspace
  • Kommo
  • Airtable
  • Exact Online
  • HighLevel
  • Telegram
  • a3
  • Cegid
  • Fatture in Cloud
  • Lexware Office
  • sevDesk
  • wFirma
  • enova365
  • InsERT Subiekt
  • Sellsy
  • weclapp
  • EBP
  • Calendly
  • Make
  • Microsoft Outlook / Microsoft 365
  • Odoo
  • QuickBooks Online
  • SAP
  • Xero
  • Zoho CRM
  • Freshdesk
  • Google Sheets
  • monday CRM
  • ClickUp
  • Facebook Lead Ads
  • Instagram
  • Viber
  • Agnum
  • Comarch ERP
  • Holded
  • Pennylane
  • Symfonia
  • Zucchetti
  • Fakturownia
  • JTL-Wawi
  • SimplBooks
  • Aruba Fatturazione Elettronica
  • Merit Aktiva
  • Google Calendar
  • Microsoft Dynamics 365
  • Microsoft Teams
  • Oracle NetSuite
  • Sage
  • Slack
  • Zapier
  • Cal.com
  • Freshsales
  • Intercom
  • Scoro
  • ERPNext
  • Google Drive
  • Messenger
  • Zoho Books
  • B1.lt
  • DATEV
  • inFakt
  • Rivilė
  • TeamSystem
  • Directo
  • Finvalda
  • Labbis
  • Stekas Plius
  • Axonaut
  • Teamleader Focus
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

What the AI does in Microsoft Teams.

Instant call notifications

Get a Teams message the moment a call ends. Caller name, outcome, summary, and next steps - delivered to the right channel instantly.

AI call summaries

Every call generates a structured summary posted to Teams: who called, what they needed, what was resolved, and what requires follow-up.

Channel routing

Route notifications to different Teams channels based on call type. Sales calls go to #sales, support calls to #support, urgent calls to #urgent-alerts.

Recording links

Call recording links are included in every Teams notification. Your team can listen to any AI conversation with one click, directly from the Teams message.

Urgent call escalation

When AI detects an urgent situation or VIP caller, it sends a priority notification with @mentions to the right team members. No important call goes unnoticed.

Daily call digest

Get a daily summary posted to Teams at the end of each business day: total calls, qualified leads, booked appointments, and calls needing follow-up.

Frequently Asked Questions

How does AINORA connect to Microsoft Teams?
AINORA connects to Microsoft Teams via incoming webhooks. You create a webhook in your Teams channel, paste the URL into AINORA settings, and notifications start flowing immediately. Setup takes under 5 minutes per channel.
Can I control which calls trigger Teams notifications?
Yes. You can configure filters based on call outcome, caller type, duration, or any extracted data. For example, only notify on calls longer than 2 minutes, or only on calls where a meeting was booked.
What does a Teams notification look like?
Notifications are formatted as Adaptive Cards with clear sections: caller info, call summary, outcome, extracted data, recording link, and action buttons. They are easy to scan and act on.
Can team members respond to notifications?
Yes. Action buttons on the notification card let team members claim a follow-up, mark a call as handled, or open the full call details. Responses are tracked so your team stays coordinated.
Does it work with Teams channels and group chats?
AINORA supports both Teams channels and group chats via webhooks. Most businesses route notifications to dedicated channels (e.g., #incoming-calls, #leads, #support), but you can also send to group chats.

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