Microsoft Teams + AI Voice Agent
Every AI call sends a summary, recording link, and action items directly to your Microsoft Teams channels. Your team stays informed without leaving Teams.
Instant call notifications
Get a Teams message the moment a call ends. Caller name, outcome, summary, and next steps - delivered to the right channel instantly.
AI call summaries
Every call generates a structured summary posted to Teams: who called, what they needed, what was resolved, and what requires follow-up.
Channel routing
Route notifications to different Teams channels based on call type. Sales calls go to #sales, support calls to #support, urgent calls to #urgent-alerts.
Recording links
Call recording links are included in every Teams notification. Your team can listen to any AI conversation with one click, directly from the Teams message.
Urgent call escalation
When AI detects an urgent situation or VIP caller, it sends a priority notification with @mentions to the right team members. No important call goes unnoticed.
Daily call digest
Get a daily summary posted to Teams at the end of each business day: total calls, qualified leads, booked appointments, and calls needing follow-up.
How It Works
AI handles the call
AInora answers the call, identifies the caller, handles their request, and generates a structured summary.
Summary posted to Teams
Formatted notification with caller info, outcome, recording link, and action buttons appears in your Teams channel.
Team takes action
Team members review the summary, claim follow-ups, and respond - all without leaving Microsoft Teams.
Frequently Asked Questions
How does AINORA connect to Microsoft Teams?
AINORA connects to Microsoft Teams via incoming webhooks. You create a webhook in your Teams channel, paste the URL into AINORA settings, and notifications start flowing immediately. Setup takes under 5 minutes per channel.
Can I control which calls trigger Teams notifications?
Yes. You can configure filters based on call outcome, caller type, duration, or any extracted data. For example, only notify on calls longer than 2 minutes, or only on calls where a meeting was booked.
What does a Teams notification look like?
Notifications are formatted as Adaptive Cards with clear sections: caller info, call summary, outcome, extracted data, recording link, and action buttons. They are easy to scan and act on.
Can team members respond to notifications?
Yes. Action buttons on the notification card let team members claim a follow-up, mark a call as handled, or open the full call details. Responses are tracked so your team stays coordinated.
Does it work with Teams channels and group chats?
AINORA supports both Teams channels and group chats via webhooks. Most businesses route notifications to dedicated channels (e.g., #incoming-calls, #leads, #support), but you can also send to group chats.
Ready to Get Call Summaries in Teams?
Connect Microsoft Teams and keep your entire team informed about every AI call. Setup takes under 5 minutes.
Book a Consultation