ERPNext + AI Voice Agent

JessicaJessica·English

How does AINORA connect to ERPNext?

AINORA integrates with ERPNext, the open-source ERP from Frappe. The AI works your customer list and writes call outcomes, orders, and customer records straight back into ERPNext.
  1. 1
    Step 1

    Connect the API

    ERPNext is API-first. We connect to its REST API and map your customers, items, and sales documents during onboarding.

  2. 2
    Step 2

    AI works the list

    The AI pulls live customer and lead data, then makes and answers calls - reorders, quote follow-ups, qualification.

  3. 3
    Step 3

    Results written back

    Call outcomes, sales orders, and record updates flow straight back into ERPNext, no manual entry.

Example
Outbound call · Call ended 2:37
Gareth Price
Price Plant Hire · Swansea

Jessica"Thanks, Gareth. I will put the two filter kits on order for Friday delivery."

Written toERPNext
Synced
  • Customer · created
    Price Plant Hire
    Last order 94 days ago · account active
  • Sales Order · drafted
    Sales order · 2 x filter kit
    £386 · delivery Friday · awaiting approval
  • Communication · logged
    Call outcome written back
    Reorder confirmed · next service due in May

Already on these? We plug in.

  • Autodesk Construction Cloud
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  • Make
  • Microsoft Outlook / Microsoft 365
  • Odoo
  • PlanRadar
  • Sage
  • Slack
  • Zapier
  • Cal.com
  • Freshdesk
  • Google Sheets
  • monday CRM
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  • Facebook Lead Ads
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  • Procore
  • Salesforce
  • WhatsApp Business
  • Zendesk
  • Docusign
  • Freshsales
  • Intercom
  • Scoro
  • ERPNext
  • Google Drive
  • Messenger
  • Zoho Books
  • B1.lt
  • Comarch ERP
  • HERO Software
  • Lexware Office
  • sevDesk
  • wFirma
  • enova365
  • InsERT Subiekt
  • Sellsy
  • weclapp
  • EBP
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  • n8n
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  • Fieldwire
  • Gmail / Google Workspace
  • Kommo
  • Airtable
  • Exact Online
  • HighLevel
  • Telegram
  • a3
  • Capmo
  • DATEV
  • Holded
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  • Symfonia
  • Zucchetti
  • Fakturownia
  • JTL-Wawi
  • SimplBooks
  • Aruba Fatturazione Elettronica
  • Merit Aktiva
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

The ERPNext integration is an AINORA AI voice agent connected to your ERPNext (Frappe) system. It reads your customers, leads, and items, makes and answers calls, and writes the results - call outcomes, sales orders, and record updates - back into ERPNext automatically. ERPNext covers accounting, sales, CRM, inventory, and manufacturing, and AINORA adds the phone layer on top of it. It is a strong fit for equipment and machinery dealers running ERPNext, where the AI works dormant customers, reorders, and quote follow-ups.

What the AI does in ERPNext.

Works your customer list

AINORA calls through customers and leads pulled from ERPNext, recognises existing accounts by phone number, and greets each contact with their name and history.

Creates sales orders

When a customer confirms a purchase, the AI drafts a sales order in ERPNext with the right items, quantities, and customer record, ready for your team to fulfil.

Writes call outcomes back

Every conversation is written back to ERPNext as a structured note on the customer or lead: outcome, summary, next step, and a link to the recording.

Updates customer records

New contact details, delivery notes, and account updates captured on the call flow straight into the ERPNext customer master, keeping your CRM clean.

Built for manufacturers & dealers

Ideal for manufacturers and equipment dealers running ERPNext. The AI handles reorder calls, stock enquiries, and quote follow-ups against your live item catalogue.

Lead and opportunity follow-up

AINORA calls open leads and opportunities, qualifies them, and advances or closes each one in ERPNext based on what the customer says.

Frequently Asked Questions

How does AINORA connect to ERPNext?
ERPNext is API-first, so AINORA connects through its REST API. We configure the connection during onboarding, mapping your customers, items, and sales document types. ERPNext is open source and can run self-hosted or on Frappe Cloud, and AINORA works with either.
What does the ERPNext integration do?
It lets the AI work directly with your ERPNext data. The AI reads your customer and lead lists, makes and answers calls, then writes the results back: call outcomes as notes, confirmed purchases as sales orders, and any new contact details onto the customer record.
Does it sync automatically?
Yes. Once the connection is configured, data flows both ways without manual export or import. The AI pulls live customer and item data before each call and pushes structured outcomes back into ERPNext as soon as the call ends.
Is this a fit for manufacturers and equipment dealers?
Yes. ERPNext is widely used by manufacturers, distributors, and equipment dealers, and that is exactly where AINORA fits. The AI runs reorder and quote follow-up calls, checks orders against your live catalogue, and keeps the customer master up to date.
JB
Justas Butkus

Founder & CEO, AInora

Building AI voice agents that let businesses serve more clients with the same team. Previously built voice AI systems for dental clinics, hotels, and restaurants.

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