ERPNext + AI Voice Agent
AINORA integrates with ERPNext, the open-source ERP from Frappe. The AI works your customer list and writes call outcomes, orders, and customer records straight back into ERPNext.
The ERPNext integration is an AINORA AI voice agent connected to your ERPNext (Frappe) system. It reads your customers, leads, and items, makes and answers calls, and writes the results - call outcomes, sales orders, and record updates - back into ERPNext automatically. ERPNext covers accounting, sales, CRM, inventory, and manufacturing, and AINORA adds the phone layer on top of it. It is a strong fit for equipment and machinery dealers running ERPNext, where the AI works dormant customers, reorders, and quote follow-ups.
Works your customer list
AINORA calls through customers and leads pulled from ERPNext, recognises existing accounts by phone number, and greets each contact with their name and history.
Creates sales orders
When a customer confirms a purchase, the AI drafts a sales order in ERPNext with the right items, quantities, and customer record, ready for your team to fulfil.
Writes call outcomes back
Every conversation is written back to ERPNext as a structured note on the customer or lead: outcome, summary, next step, and a link to the recording.
Updates customer records
New contact details, delivery notes, and account updates captured on the call flow straight into the ERPNext customer master, keeping your CRM clean.
Built for manufacturers & dealers
Ideal for manufacturers and equipment dealers running ERPNext. The AI handles reorder calls, stock enquiries, and quote follow-ups against your live item catalogue.
Lead and opportunity follow-up
AINORA calls open leads and opportunities, qualifies them, and advances or closes each one in ERPNext based on what the customer says.
How does AINORA connect to ERPNext?
Connect the API
ERPNext is API-first. We connect to its REST API and map your customers, items, and sales documents during onboarding.
AI works the list
The AI pulls live customer and lead data, then makes and answers calls - reorders, quote follow-ups, qualification.
Results written back
Call outcomes, sales orders, and record updates flow straight back into ERPNext, no manual entry.
Frequently Asked Questions
How does AINORA connect to ERPNext?
ERPNext is API-first, so AINORA connects through its REST API. We configure the connection during onboarding, mapping your customers, items, and sales document types. ERPNext is open source and can run self-hosted or on Frappe Cloud, and AINORA works with either.
What does the ERPNext integration do?
It lets the AI work directly with your ERPNext data. The AI reads your customer and lead lists, makes and answers calls, then writes the results back: call outcomes as notes, confirmed purchases as sales orders, and any new contact details onto the customer record.
Does it sync automatically?
Yes. Once the connection is configured, data flows both ways without manual export or import. The AI pulls live customer and item data before each call and pushes structured outcomes back into ERPNext as soon as the call ends.
Is this a fit for manufacturers and equipment dealers?
Yes. ERPNext is widely used by manufacturers, distributors, and equipment dealers, and that is exactly where AINORA fits. The AI runs reorder and quote follow-up calls, checks orders against your live catalogue, and keeps the customer master up to date.
Founder & CEO, AInora
Building AI digital administrators that replace front-desk overhead for service businesses across Europe. Previously built voice AI systems for dental clinics, hotels, and restaurants.
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