More loads moved. Same dispatch team.
Handling load quotes, driver check-ins, POD chasing, delivery updates.
Every load call ends with the load already moving.
Example
Jessica
Logistics · dispatchCall ended00:48
Request from the call
2 pallets, London to Birmingham, Friday before 12:00
- Route planned: London to Birmingham, 120 miles10:02:08
- Rate applied from your rate card10:02:15
- Job booked, driver assigned10:02:22
- M40 closed at J9, rerouted via the M110:02:29
- Driver told about the route change10:02:36
- Client told the new arrival time10:02:43
Done in your systems6/6
EnglandLondonBirminghamM40M1Closed at J9
126 miles+12 min via the M1
Dynamics 365 · Job #58213
Route
Via the M1, 126 mi
Rate
Same-day, up to 150 mi
Driver
Tom Reeves · Van 14
Status
Rerouted
Driver app · Tom
Route updated: M40 closed at J9. Continue via the M1.
SMS · client
Your pickup is on the way. New arrival time 11:40.
- Route planned: London to Birmingham, 120 miles
- Rate applied from your rate card
- Job booked, driver assigned
- M40 closed at J9, rerouted via the M1
- Driver told about the route change
- Client told the new arrival time
Outcome
Priced, booked and rerouted. Driver and client both kept in the loop.
You choose who goes to a person. How handover works · What AI does on every call
Already on these? We plug in.
- LIS WinSped
- Microsoft Outlook / Microsoft 365
- Zapier
- Soloplan CarLo
- Alpega
- Trimble Transportation
- HubSpot
- Microsoft Teams
- Make
- Teleroute
- Salesforce
- Google Calendar
- Slack
- n8n
+ Any system with an API
Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.
Where do your loads get lost?
Load calls while dispatch is on another line
Every call answered, lane and weight taken, quote in your TMS.
Shippers who stopped booking
Past shippers called when a truck is heading their way empty.
Drivers who speak five languages
Check-ins taken in the driver's own language, day or night.
Invoices stuck waiting for a POD
Delivery notes chased the same day, so invoices go out clean.
Questions freight teams ask.
Yes. We connect to McLeod, TMW, Truckstop, DAT, and custom TMS systems. AI captures lane, equipment, weight, pickup and delivery windows, and writes the load or quote straight into your system. Your dispatchers approve and rate-confirm.
Yes. Drivers call a number, AI captures location, delay reason, and revised ETA, and pushes updates to Project44, FourKites, or your visibility stack. Covers nights, weekends, and holidays without an after-hours dispatcher.
Most brokerages and fleets go live in about two weeks. Week 1 is discovery: we map your lanes, rate tables, carrier packet rules, and dispatcher escalation policy. Week 2 is build, test, and TMS integration. After launch, your account manager reviews transcripts weekly.
AI handles routine: load quotes, check-ins, POD chasing, appointment coordination. For rate negotiation beyond pre-approved ranges, service failures, or escalating claims, AI transfers to your dispatcher and briefs them with full call context, load info, and carrier history.
Yes. For brokerages, AI handles carrier inbound, load posting, and POD chase. For asset-based fleets, AI handles driver check-ins, shipper coordination, and safety event intake. The workflow is configured to your operation.