Alteg + AI Voice Agent

Jessica·English

One call, booked into Alteg.

AI receptionist for clinics and salons using Alteg (YCLIENTS). Checks availability, books appointments, and updates client records - in Lithuanian, English, and Russian.

Step 1

Client calls your number

AI answers in Lithuanian (or English/Russian), identifies the client, and asks about the needed service.

Step 2

AI books in Alteg

Checks specialist availability, finds the right slot, and creates the appointment in your Alteg system.

Step 3

Client gets confirmation

Alteg sends an SMS confirmation with all appointment details. Reminders follow automatically.

Example

Inbound call · Call ended 1:36

Gabija Jonaitė

Returning client · Vilnius, Užupis

Jessica"All set, Gabija. Cut and colour with Monika on Saturday at 10:30, and your reminder is on its way."

Written to Alteg

Synced

Client record · created
Gabija Jonaitė · returning client
+370 655 21940 · last visit 6 weeks ago · prefers Monika
Appointment · booked
Sat 10:30 · Cut and colour · Monika
2 h 15 min blocked · €95
SMS · sent
Confirmation sent
Reminder queued for Friday 10:30

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+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

What the AI does in Alteg.

Specialist availability check

AI queries Alteg in real time to find open slots for the right specialist and service type. No manual schedule checking needed.

Appointment booking

AI creates appointments directly in Alteg with the correct service, specialist, duration, and client details.

Client record management

AI identifies returning clients by phone number and accesses their history. For new clients, AI creates a profile in Alteg during the call.

Service catalog awareness

AI knows your full Alteg service catalog - names, durations, prices, and which specialists perform each service.

SMS and notifications

After booking, Alteg sends automatic confirmations and reminders. AI coordinates with the existing notification flow.

Lithuanian language support

AI handles calls in fluent Lithuanian with proper grammar and medical/beauty terminology. Also supports English and Russian.

Frequently Asked Questions

What is Alteg and how does it relate to YCLIENTS?

Alteg is the Baltic and European version of YCLIENTS, a popular clinic and salon management system. It handles scheduling, client records, and business operations for clinics, beauty salons, and service businesses across Lithuania, Latvia, Estonia, and other markets.

Which businesses use Alteg in Lithuania?

Alteg is widely used by dental clinics, beauty salons, medical clinics, fitness studios, and various service businesses across Lithuania and the Baltics. If your business uses Alteg for appointment scheduling, AINORA can integrate with it.

How long does the Alteg integration setup take?

The technical connection is established within 1-2 days. Full configuration including service catalog mapping, specialist assignments, and call flow testing typically takes around two weeks.

Can the AI handle both clinic and salon workflows?

Yes. AINORA adapts to the specific business type. For clinics, AI uses medical terminology and handles procedures like consultations and treatments. For salons, it handles beauty services, specialist preferences, and upselling.

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