AInora

Housecall Pro + AI Voice Agent

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How does AInora connect to Housecall Pro?

AInora integrates with Housecall Pro, the home-service management platform. The AI answers the phone, books the service, captures the job, creates the customer and job back in Housecall Pro, and sends confirmations and reminders - so the schedule fills itself and your techs arrive knowing what they are walking into.
  1. 1
    Step 1

    Customer calls

    The AI answers, recognizes returning customers, and asks what they need - the work, the address, and when it has to happen.

  2. 2
    Step 2

    AI books and creates the job

    It checks the schedule, books the service, captures the job, and creates the customer and job in Housecall Pro.

  3. 3
    Step 3

    Confirmation is sent

    The job is in your schedule before the call ends, and the customer gets a confirmation with the date, time, and address.

Example
Inbound call · Call ended 2:31
Mike Russo
Returning customer · Columbus, OH

Jessica"Okay, Mike. A technician is booked for tomorrow between 8 and 10 AM to look at that AC."

Written toHousecall Pro
Synced
  • Customer · created
    Mike Russo · 1840 Oak St, Columbus
    Returning customer · system installed 2019
  • Job · created
    AC repair · blowing warm air
    Priority: high · $89 diagnostic fee quoted
  • Schedule · booked
    Tomorrow 8 to 10 AM · Carlos, EPA certified
    3.2 miles from his previous job
  • Confirmation · sent
    Confirmation sent
    On-my-way text queued for tomorrow

Already on these? We plug in.

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  • HERO Software
  • Craftnote
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  • Housecall Pro
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+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

Housecall Pro is home-service management software for service businesses and trades. It runs scheduling, dispatch, jobs, estimates, invoicing, payments, and customer communication in one place. AInora sits on the phone line in front of it: every call becomes a booked appointment and a populated job, so the schedule fills itself while your office stays off the phone and your trucks stay on the road.

What the AI does in Housecall Pro.

Books service appointments

The AI checks your schedule during the call, offers open windows for the right service, and books the appointment in Housecall Pro so the slot is held before the caller hangs up.

Captures the job

The AI asks what the customer needs - the work to be done, the service address, anything that affects the visit - and writes it into the job, so your tech arrives knowing what they are walking into.

Creates the customer and job

The AI creates or updates the customer and the job in Housecall Pro with the contact details, the service address, the requested work, and notes - so the job is in your schedule the moment the call ends.

Confirmations and reminders

After booking, the customer gets a confirmation with the date, time, and address. AInora can also call or text reminders so fewer appointments are missed and fewer trucks roll to an empty house.

Recognizes returning customers

The AI identifies repeat callers by phone number, greets them by name, and pulls up the service address and past work - no spelling out the address or repeating job history every visit.

Handles after hours and overflow

AInora answers 24/7, so calls that come in after you close or while every line is busy still get a booked appointment instead of voicemail. The slot is held the moment the caller asks.

Frequently Asked Questions

How does AInora connect to Housecall Pro?
AInora integrates with Housecall Pro through its API. We configure the connection during onboarding, mapping your services, schedule, and job templates so the AI books the right work and creates the customer and job in the right place. After setup the integration runs automatically with no manual steps for your team.
What does the Housecall Pro integration do?
When someone calls, the AI answers, books the service, captures the work and the address, then creates or updates the customer and job in Housecall Pro and sends a confirmation. The job is in your schedule before the call ends, so your office stops transcribing call notes and your techs stop arriving blind.
Does it create the customer and job in Housecall Pro automatically?
Yes. The AI creates or updates the customer and the job in Housecall Pro during or right after the call, including the contact details, the service address, the requested work, and notes. You see a populated job ready to dispatch instead of a message to call back later.
Can it handle calls outside business hours?
Yes. AInora answers 24/7, so after-hours and overflow calls still get booked into Housecall Pro. A customer who calls when you are closed gets a booked appointment instead of voicemail, and your schedule fills up without anyone working the night shift.
JB
Justas Butkus

Founder & CEO, AInora

Building AI voice agents that let businesses serve more clients with the same team. Previously built voice AI systems for dental clinics, hotels, and restaurants.

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