AInora

AI Receptionist for French Businesses

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Answering calls for medical practices, law firms, restaurants, estate agents, artisans.

JessicaJessica·Français

French callers get an answer, even when your team can't.

Natural French with vouvoiement, two-party consent, and full CNIL compliance. Coverage for the 35-hour week, RTT days, August closures, and the extended lunch break. +33 integration, EU data residency. Hear a multilingual AI receptionist live: call +1 (218) 636-0234 to test the agent against French business hours and language expectations. 60 seconds, no signup.

Example
Mon 08:35Cabinet Garibaldi, physiotherapy · Lyon
InèsWith a patientHugoWith a patientLéaWith a patientJessicaHandled
Jessica
AI assistant
00:48
Caller04 72 41 18 90Call in French · shown in English
  1. 00:02
    Jessica

    Good morning, Cabinet Garibaldi, this is Jessica, the practice's AI assistant. How can I help?

  2. 00:09
    Caller

    My doctor prescribed ten sessions for my lower back. When can I start?

  3. 00:15
    Jessica

    Hugo can see you on Wednesday at 18:15. Shall I book that and keep Fridays at the same time for you?

  4. 00:24
    Caller

    Yes, perfect.

  5. 00:27
    Jessica

    Booked: Wednesday at 18:15 with Hugo, then Fridays. Please bring your prescription and Carte Vitale. You'll get a text.

Done in your systems3/3
DoctolibAppointment
Patient
Élodie Durand
First
Wed 18:15 · Hugo
Then
Fridays 18:15
Bring
Prescription · Carte Vitale
SMS06 12 34 56 78

Cabinet Garibaldi: Wed 18:15 with Hugo. Please bring your prescription and Carte Vitale.

For the team
Course of 10 booked while all three physios were with patients.
Outcome
A ten-session course booked without taking a physio off a patient.

24/7 Availability · Vouvoiement by Default · EU Data Residency · CNIL Compliant

Already on these? We plug in.

  • Bitrix24
  • HubSpot
  • Microsoft Dynamics 365 Business Central
  • n8n
  • Pipedrive
  • Salesforce
  • WhatsApp Business
  • Zendesk
  • Docusign
  • Gmail / Google Workspace
  • Kommo
  • Airtable
  • Exact Online
  • HighLevel
  • Telegram
  • a3
  • Cegid
  • Fatture in Cloud
  • Lexware Office
  • sevDesk
  • wFirma
  • enova365
  • InsERT Subiekt
  • Sellsy
  • weclapp
  • EBP
  • Calendly
  • Make
  • Microsoft Outlook / Microsoft 365
  • Odoo
  • QuickBooks Online
  • SAP
  • Xero
  • Zoho CRM
  • Freshdesk
  • Google Sheets
  • monday CRM
  • ClickUp
  • Facebook Lead Ads
  • Instagram
  • Viber
  • Agnum
  • Comarch ERP
  • Holded
  • Pennylane
  • Symfonia
  • Zucchetti
  • Fakturownia
  • JTL-Wawi
  • SimplBooks
  • Aruba Fatturazione Elettronica
  • Merit Aktiva
  • Google Calendar
  • Microsoft Dynamics 365
  • Microsoft Teams
  • Oracle NetSuite
  • Sage
  • Slack
  • Zapier
  • Cal.com
  • Freshsales
  • Intercom
  • Scoro
  • ERPNext
  • Google Drive
  • Messenger
  • Zoho Books
  • B1.lt
  • DATEV
  • inFakt
  • Rivilė
  • TeamSystem
  • Directo
  • Finvalda
  • Labbis
  • Stekas Plius
  • Axonaut
  • Teamleader Focus
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

Where do French businesses lose calls?

France has one of the strongest telephone-based business cultures in Europe. French consumers prefer picking up the phone for appointments, inquiries, and service requests. Email is used, but the phone remains the primary channel for initial contact with medical practices, legal firms, restaurants, and service providers. A business that does not answer the phone loses the customer.

The challenge for French businesses is coverage. French labor law provides strong employee protections - the 35-hour work week, minimum 5 weeks paid vacation, RTT days, and the right to disconnect (droit a la deconnexion). These protections are important for workers but create gaps in phone coverage. A sole receptionist on a 35-hour week leaves significant hours uncovered. Vacation periods create weeks without any dedicated phone answering.

Traditional answering services (permanences telephoniques) exist but are expensive, limited to business hours, and provide inconsistent quality. The French answering service market has been slow to innovate, creating an opening for AI voice technology that provides 24/7 coverage, natural French conversation, and integration with modern business systems.

68M+
Population
Source: INSEE
4.2M+
Active Businesses
Source: INSEE
CNIL
Data Protection Authority
Source: CNIL
24/7
AI Availability

Why French businesses choose AInora.

CNIL-compliant transparency

AI disclosure at call start, detailed politique de confidentialite access, full GDPR rights information. Built to satisfy the CNIL's dedicated AI team (Service de l'intelligence artificielle).

Natural French with vouvoiement

Vouvoiement by default. Standard business expressions (Bonjour, Ne quittez pas, Je vous en prie) built in. The AI uses professional telephone etiquette that feels authentic to French callers.

Two-party consent for recording

Article 226-1 Code penal is criminal - not just regulatory. The AI informs callers in French, obtains clear consent, offers to continue without recording if declined, and logs decisions with timestamps.

Bloctel-aware

Inbound calls are unaffected, but any outbound callback logic (appointment confirmations, reminders) is screened against Bloctel. French calling hour restrictions are respected for outbound flows.

EU data residency

Data is processed and stored on servers in the EU. Where a sub-processor is involved, any transfer outside the EU/EEA runs under the safeguards the GDPR requires, and EU-only processing is available on request for deployments where the CNIL angle is sensitive.

+33 number integration

Works with 01 (Ile-de-France), 02 (Northwest), 03 (Northeast), 04 (Southeast), 05 (Southwest), plus 06/07 mobile and 09 non-geographic. Multi-location businesses get location-specific greetings.

35-hour coverage gap

The AI covers every gap created by the 35-hour week, RTT days, 5-week vacation, the right to disconnect, and the extended lunch break. 24/7 coverage when French labor law leaves phones unattended.

Doctolib and French CRM integration

Connects with Doctolib for healthcare, plus French CRM platforms (Sellsy, noCRM.io), calendar systems, and other tools. Phone-based appointment management complements online booking.

Which French sectors gain the most?

Healthcare (Medecine Liberale)

France's medecins liberaux, specialists, dentists, and physiotherapists handle appointment scheduling and patient inquiries often with minimal staff support. Doctolib has transformed online booking, but many patients still call - especially older patients and urgent matters. AI complements Doctolib by handling phone-based appointments.

Legal Services

French law firms (cabinets d'avocats), notaries (notaires), and huissiers de justice handle high volumes of client calls. Professional confidentiality (secret professionnel) requirements add an extra layer of data protection beyond GDPR. AI maintains strict confidentiality compartmentalization.

Hospitality and Tourism

France receives more international tourists than any other country in the world. Hotels, restaurants, gites, chambres d'hotes, and tourism operators need multilingual phone handling. Paris, the Cote d'Azur, Provence, the Alps, and Bordeaux generate particularly high international call volumes.

Real Estate

French real estate agencies (agences immobilieres) and property management companies (syndics de copropriete) handle constant inquiries from buyers, renters, and owners. Speed of response matters - a buyer inquiry unanswered for 24 hours is often lost to a competing agency.

Artisan and Trade Services

France has over 1.3 million artisan businesses (plumbers, electricians, builders, mechanics). These businesses rarely have dedicated reception staff. The artisan is on-site working while calls go unanswered. AI that schedules appointments and takes messages transforms their ability to capture business.

Questions French businesses ask.

Is the AI receptionist CNIL compliant?
Yes. The AI receptionist implements CNIL-required transparency measures including AI disclosure, recording consent, data minimization, and retention limits. All data is processed within the EU, eliminating the international transfer concerns that the CNIL has actively enforced.
Does the AI speak proper French?
Yes. The AI speaks natural, fluent French with vouvoiement (formal register) as the default for business interactions. It uses standard French business telephone conventions and avoids anglicisms or informal language that would be inappropriate in a professional context.
Do I need to change my phone number?
No. The AI integrates with your existing +33 French phone number through SIP trunking or call forwarding. Your clients continue to call the same number they already know.
How does recording consent work?
The AI informs the caller in French that the conversation may be recorded and requests their consent. If the caller agrees, recording begins and consent is logged. If the caller declines, the conversation continues without recording. This satisfies the two-party consent requirement under Code penal Article 226-1.
Can the AI handle English-speaking callers?
Yes. The AI detects the caller's language and switches to English automatically. For tourism and international businesses, additional languages (German, Spanish, Italian) can be configured. The language switch happens within the first few seconds of the call.
Does it work with Doctolib?
AInora integrates with appointment scheduling systems including Doctolib for healthcare practices. The AI can check availability and schedule appointments, complementing Doctolib's online booking with phone-based appointment management.
Where is my data stored?
Customer data is processed and stored on servers in the EU. Where a sub-processor is involved, any transfer outside the EU/EEA takes place under the safeguards the GDPR requires, and the sub-processors we use are listed in our Privacy Policy. EU-only processing is available on request, which matters given the CNIL's strict enforcement of transfer rules following the Schrems II decision.
What French industries benefit most?
Medical practices (medecine liberale), dental clinics, law firms, notaries, hotels, restaurants, real estate agencies, and artisan businesses benefit most. Any French business that receives phone calls and has gaps in reception coverage benefits from AI.
Is the AI available during French holidays?
Yes. The AI operates 24/7, 365 days per year. It is available during all 11 French public holidays, bridge days (ponts), August vacation closures, and any other time the business is closed.
How quickly can I get started?
Most French businesses are operational in around two weeks. The setup includes language configuration, phone number integration, business system connections, and testing with native speakers.

Ready to never miss a call in France?

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