AInora
AEPD-Compliant AI Voice for Spain

AI Receptionist for Spanish Businesses

Castilian Spanish, Catalan, and English on the same line. LOPDGDD-native, EU data residency, 24/7 - including through the siesta and peak tourism season. Hear it live: call +1 (218) 636-0234 (Jessica) to test the multilingual receptionist in 60 seconds, no signup.

Handle tourism-season call surges without hiring a single seasonal receptionist.

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EU Data Residency|ES / CA / EN|+34 Integration|LOPDGDD Aligned
49.5M
Population
Source: INE (Spain)
3.4M+
Active Businesses
Source: INE (Spain)
AEPD
Data Protection Authority
Source: AEPD
24/7
AI Availability

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Built for the Spanish Market

Over 99% of Spanish businesses have fewer than 250 employees. Most have fewer than 10. Spanish business culture values personal phone communication, and the extended lunch break plus regional fiestas create predictable coverage gaps. Tourism adds 85+ million annual visitors calling in multiple languages.

Tourism and Hospitality

Spain is the world's second most-visited country. Hotels, vacation rentals, restaurants, tour operators, and activity companies receive constant calls in multiple languages. The AI handles Spanish, English, German, and French - covering the vast majority of incoming calls.

Healthcare

Spain has a growing private healthcare sector alongside the Sistema Nacional de Salud. Private clinics, dental practices, physiotherapy centers, and specialist practices benefit from 24/7 AI availability for appointment requests and patient communication.

Real Estate

Spanish inmobiliarias handle inquiries in multiple languages from British, German, Scandinavian, and French buyers. An AI that qualifies leads and schedules viewings reduces the response time that determines whether a prospect engages or moves on.

Legal Services

Spanish despachos de abogados and notarios handle high volumes of client calls. The legal sector values professionalism and confidentiality. International law firms in Madrid and Barcelona need bilingual Spanish-English reception.

Automotive Services

Talleres, concesionarios, and automotive service businesses receive frequent calls for appointments, quotes, and status inquiries. These businesses often lack dedicated reception staff. The AI lets mechanics stay on the shop floor instead of answering phones.

Beauty and Wellness

Salons, spas, and wellness centers handle booking calls during peak hours when reception is overwhelmed. The AI books appointments directly in the calendar and manages cancellations and rescheduling automatically.

AEPD & LOPDGDD Compliance

The AEPD is one of Europe's most active enforcers. Compliance built in from the first call means you don't carry that risk.

AEPD Enforcement

The AEPD is one of Europe's most prolific GDPR enforcers, with thousands of individual fines since GDPR took effect. For AI receptionist deployments, compliance is not theoretical - Spanish businesses will face scrutiny if complaints are filed. The AEPD expects clear transparency, strict consent management, data minimization, and prompt responses to data subject requests.

LOPDGDD Digital Rights

Spain implements GDPR through the Ley Organica 3/2018. The LOPDGDD goes beyond GDPR with digital rights guarantees including workplace digital disconnection and digital rights in the employment context. Works council notification applies when AI records calls involving employees.

Call Recording Under Spanish Law

Article 197 of the Codigo Penal criminalizes unauthorized interception, though parties to a conversation may record it. For business recording, GDPR and LOPDGDD require transparency and proper lawful basis. The AI delivers recording disclosure and provides a decline option at the start of every call.

EU Data Residency

All voice data is processed within the EU, eliminating international transfer concerns and satisfying AEPD expectations for data security. A standard Spanish-language processing agreement is included with every deployment.

For hotels and restaurants specifically, see our AI voice agent guide for hotels and our AI receptionist guide for restaurants.

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Frequently Asked Questions

What is the AEPD and how does it affect AI receptionists?

The AEPD (Agencia Espanola de Proteccion de Datos) is Spain's data protection authority. It enforces GDPR and the LOPDGDD in Spain and is one of Europe's most active enforcers. Any AI receptionist processing personal data in Spain is subject to AEPD oversight. Compliance with transparency, consent, and data minimization requirements is essential.

Does the AI receptionist speak Spanish?

Yes. The AI speaks natural Castilian Spanish with appropriate business register. It can also handle English, and additional languages can be configured for tourism and international business needs. Language detection is automatic - the AI responds in the language the caller uses.

Can the AI handle Catalan?

Catalan language support is available for businesses in Catalonia, Valencia, and the Balearic Islands. The AI can greet callers in Catalan, conduct conversations in Catalan, and switch between Catalan and Castilian Spanish as needed.

Do I need to change my phone number?

No. The AI receptionist integrates with your existing +34 Spanish phone number. Callers dial the same number they always have. The integration works through SIP trunking or call forwarding - no number change required.

Is call recording handled properly under Spanish law?

Yes. The AI informs callers about recording and obtains consent before recording begins. If the caller declines, the conversation continues without recording. Consent decisions are logged with timestamps. This approach satisfies both the Codigo Penal requirements and AEPD expectations for GDPR transparency.

Where is my data stored?

All data is processed and stored within the EU. No voice data, transcripts, or caller information is transferred outside the European Economic Area. This EU data residency eliminates international transfer concerns and satisfies AEPD data security expectations.

Can the AI handle the Spanish lunch break schedule?

Yes. The AI is configured with the business's specific schedule, including the extended lunch break, regional holidays, and local fiestas. During off-hours, the AI provides full service - answering questions, scheduling appointments, and taking messages - so no call goes unanswered.

Which Spanish industries benefit most?

Tourism and hospitality (hotels, restaurants, tour operators), healthcare (private clinics, dental practices), real estate agencies, law firms, and automotive service businesses see the strongest benefit. Any Spanish business that receives phone calls and has gaps in reception coverage benefits from AI.

Does the AI comply with the LOPDGDD?

Yes. The AI receptionist is designed for LOPDGDD compliance, including transparency requirements, data minimization, and digital rights provisions. The system implements EU AI Act disclosure, GDPR-compliant recording consent, and data retention aligned with AEPD guidance.

How quickly can I deploy an AI receptionist in Spain?

Deployment typically takes days. The process includes configuring the AI with your business information, connecting to your +34 phone number, integrating with your business systems, and testing with native speakers. Most businesses are live within a week of starting the setup process.

Ready to never miss a call in Spain?

Book a free consultation. We'll show you exactly how the AI handles Castilian, Catalan, and English callers on your +34 number.

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