AI That Never Sends
Patients to Voicemail
AI receptionist for therapists and counseling practices that books appointments, handles sensitive intake, matches patients to therapists, and routes crisis calls - 24/7, so clinicians can focus entirely on patient care.
The mental health practice phone problem
When someone finally decides to seek help, they need to reach a person - not voicemail. Most will not call back.
Patients who reach voicemail do not call back
50% of people seeking mental health support never follow through if they cannot speak with someone on the first call.
Therapists are in session all day
Clinicians cannot answer the phone during sessions. By the time they return calls, patients have moved on or lost motivation.
Intake is time-consuming
New patient intake calls take 15-20 minutes each. That is time your practice coordinator could spend on other tasks.
After-hours callers need immediate support
People often reach out for help late at night. Your practice needs to be there when they make that critical decision.
What AI does for your practice
From sensitive intake to crisis routing - every call handled with care and professionalism.
Appointment scheduling
AI books therapy sessions, initial consultations, and follow-up appointments by checking therapist availability and matching patient preferences for time, modality (in-person or telehealth), and therapist specialty.
New patient intake
AI captures new patient information with sensitivity - presenting concerns, therapy goals, insurance details, preferred therapist characteristics, and scheduling needs. Creates a complete profile for the clinician before the first session.
Crisis call routing
AI recognizes crisis language and immediately provides crisis hotline numbers (988 Suicide and Crisis Lifeline) while routing to the on-call clinician. Safety is never compromised by automation.
Insurance verification
AI answers questions about accepted insurance plans, copay estimates, out-of-network benefits, and sliding scale options. Patients know what to expect financially before their first session.
Therapist matching
AI helps callers find the right therapist based on their needs - specialty (anxiety, depression, trauma, couples), modality preference, availability, and insurance. Routes to the best-fit clinician in your practice.
After-hours and sensitive coverage
People seeking mental health support often call outside business hours. AI answers with warmth and sensitivity - booking appointments, providing information, and routing urgent concerns appropriately.
AI briefs your clinician before they pick up
When a patient needs to speak with their therapist urgently, AI connects them with full context and sensitivity.
Patient calls
AI answers with warmth and identifies the need
AI dials clinician
In the background, while supporting the caller
AI briefs clinician
Patient name, concern level, context
Clinician joins prepared
AI logs the interaction and schedules follow-up
Works With Your Existing System
AInora connects to any system with an API. No ripping out your current tools - we plug into what you already use.
Plus any PMS, POS, calendar system, or custom software with API access.
Powered by leading AI infrastructure
Sukurta naudojant pažangiausias technologijas
Frequently Asked Questions
Try It Yourself
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Jessica·EnglishClick to start a conversation
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Ready to help more patients reach your practice?
Let AI answer every call with warmth so your clinicians can focus on what matters - providing exceptional care.