Mental Health Practices
Someone found the courage to call. Please do not let that call go to voicemail.
AI receptionist that handles intake with warmth, answers sliding-scale and insurance questions, matches the right therapist, manages reschedules, and escalates crisis calls to your on-call clinician. Hear it live: call +1 (218) 636-0234 (Jessica) to test a 24/7 intake and scheduling call in 60 seconds, no signup.
AI is configured to recognize crisis language and escalate to a live human per your safety protocol.
Jessica·EnglishClick to start a conversation
The economics of a voicemail in mental health
U.S. adults experienced a mental illness in the past year - 23% of adults - and the front door to care is a phone call
Source: SAMHSA NSDUHAmericans live in a designated Mental Health Professional Shortage Area, intensifying the load on every practice phone line
Source: KFF Mental Health HPSAsof U.S. adults with mental illness did not receive care in the past year, with access barriers - including reaching a clinician - cited most often
Source: NAMI Mental Health by the NumbersWhat it does
Built for how mental health practices actually run.
Intake screening
AI captures presenting concerns, therapy goals, and scheduling preferences with warmth and without judgment. Your clinician has a complete profile before the first session.
Sliding-scale and insurance questions
AI answers what plans you accept, copay estimates, out-of-network benefits, and sliding-scale options. Callers know what to expect financially before their first session.
Therapist matching
AI helps callers find the right clinician based on specialty (anxiety, trauma, couples, adolescents), modality, availability, and insurance. Routes to the best fit in your practice.
Crisis escalation routing
AI is configured to recognize crisis language and escalate to a live human per your safety protocol. Provides crisis line resources instantly and routes to on-call staff without delay.
Reschedule and waitlist management
AI handles reschedules on the spot and pulls from your waitlist when a slot opens. Cancelled sessions get filled without a front-desk scramble.
Session reminders with consent
AI sends pre-session reminders the way each client has consented to, with language that respects privacy. Reduces no-shows and keeps your calendar stable.
Hear our AI in action
Jessica is our sales assistant. Same voice tech, configured for mental health intakes.
Why now
The first call is the hardest. Make sure a human-sounding voice is there.
Voicemail breaks intake conversion
AI answers every call instantly, with warmth, and books the first session on the spot. The critical moment is not lost.
Therapists are in session all day
Clinicians cannot take calls mid-session. AI handles scheduling, sliding-scale questions, and rescheduling while your therapists focus on care.
Intake takes 15-20 minutes per caller
AI runs a gentle, structured intake so your practice coordinator does not burn the day on repeat questions.
Evening and weekend callers need help
People often reach out at night. AI answers 24/7, provides crisis resources instantly, and routes urgent concerns to your on-call clinician.
How it works
From first call to first session.
Caller reaches a warm voice
AI answers instantly with a tone configured for mental health contexts. No forms, no voicemail.
AI screens and matches
Gentle intake, sliding-scale and insurance questions, therapist matching. Crisis language escalates live per your protocol.
Session booked, caller supported
First session goes on the calendar. Consent-based reminder sent. Intake notes ready for the clinician.
Choice architecture
What AI handles. When a human joins.
AI covers the administrative 80 percent with warmth. Your clinician steps in for the clinical 20 percent, briefed with context.
AI handles
Administrative, warmly
A human joins
With full context
Your crisis and escalation rules are set during onboarding. Adjust anytime through your account manager.
What you get from us
Your partner, not just a tool.
Every practice runs differently. We build around your clinicians, your intake flow, and your safety protocol. Not a self-serve template you configure alone.
Week 1
Discovery and configuration
We map your therapists, specialties, insurance panels, sliding-scale logic, intake questions, and crisis protocol. We listen to recent calls to learn your tone with callers.
Week 2
Build and test
We build your AI, connect it to your EHR or scheduling system, and run test calls including crisis-language scenarios. You review and approve before go-live.
Ongoing
Weekly calibration
Your account manager reviews transcripts weekly, tunes tone and matching logic, and flags any conversation that needs your attention.
Integrations
Connects to the tools your practice already uses.
AI writes intake notes, bookings, and follow-ups straight into your stack. No double entry, no CSV imports.
Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.
Enhanced handoff
How the handoff works.
When a caller needs a clinician, AI does not just transfer. It briefs them first, with sensitivity, so the caller never repeats themselves.
Gentle intake, therapist match, insurance questions, first session booked with consent-based reminder.
No repeating. AI documents the administrative side while clinical care proceeds.
FAQ
Frequently asked questions.
Ready to help more people reach care?
Let AI answer every call with warmth so your clinicians can focus entirely on patient care.
Book a free consultation