White-Label Voice AI Partner Checklist

14 questions on pricing structure, minimums, phone numbers, languages, support, compliance.

Jessica·English

Your first client goes live under your brand.

The 14 questions resellers ask before selling a voice AI product under their own brand - pricing structure, minimums, first-client cost, margin, numbers, languages, support and compliance - and what to check with any provider. We answer the product questions; the commercial model is agreed individually with each partner.

A white-label voice AI partner checklist is the set of commercial, technical and legal questions a reseller should get answered before selling an AI voice agent under their own brand. AInora answers the product, support and compliance questions on this page; its price is set individually, after a call.

Example

Your brand

Brightline Digital

Live

Yours

Client: Aire Valley Dental, Leeds
Relationship: Your name on every touchpoint
Price: Agreed per partner

Done for you

Agent built
Voice, rules, diary in Dentally
Number live
0113 496 •••• · AI disclosure on
Run and monitored
Tuning, uptime, support

Jessica · AI assistant

Aire Valley Dental

Hi, you're through to Jessica, the AI assistant at Aire Valley Dental. Shall I find you a check-up slot?

First call answered. Your client sees your brand.

The 14 Questions, Answered

01How is partner pricing structured?

AInora's answer

AInora is priced individually, after a call. Sell it under your own brand; the commercial model is agreed individually with each partner.

Check with any provider

Ask for the full monthly cost of one client at your expected call volume, including numbers and messaging - not only the per-minute rate.

02Is there a minimum commitment?

AInora's answer

Sell it under your own brand; the commercial model is agreed individually with each partner. Starting with a single client is a normal first step.

Check with any provider

Ask whether the minimum is a monthly spend, a contract term or a client count, and what happens if you stay below it.

03What does launching the first client cost?

AInora's answer

AInora sets up your white-label environment and builds the first client's agent with you. AInora is priced individually, after a call.

Check with any provider

Ask whether a build or setup fee applies again to every new client, or only once.

04Can I set my own price and keep the margin?

AInora's answer

Sell it under your own brand; the commercial model is agreed individually with each partner.

Check with any provider

Check that the provider does not publish a retail price your clients can compare against yours.

05Who invoices the end client?

AInora's answer

Sell it under your own brand; the commercial model is agreed individually with each partner. AInora never contacts your clients directly.

Check with any provider

Confirm in the agreement that the provider does not invoice or sell to your clients directly.

06Who owns the client relationship?

AInora's answer

You do. Your clients see your brand, your domain and your dashboard at every touchpoint. AInora stays invisible infrastructure.

Check with any provider

Check for a non-solicitation clause that stops the provider selling direct to clients you brought.

07Can I get phone numbers in my market, and what happens to them if I leave?

AInora's answer

Local numbers are provisioned for your clients' markets. Number ownership and porting at the end of an agreement are written into the partner agreement.

Check with any provider

Get number porting terms in writing before the first client goes live - a client's phone number is the hardest thing to move later.

08Does it handle inbound and outbound calls?

AInora's answer

Both. The same platform answers inbound calls and runs outbound work such as appointment setting, follow-up and database reactivation.

Check with any provider

Ask to hear an outbound call in your language, not only an inbound demo.

09Which languages and voices are available?

AInora's answer

Agents speak local languages, including Baltic, Slavic and Central and Eastern European languages as well as German, French, Spanish and Italian, and can switch language in the middle of a call.

Check with any provider

Call a live demo agent in your own language before you decide. Accents, names and numbers are where weak agents fail.

10Can the agent book appointments and send SMS or WhatsApp?

AInora's answer

Yes. The agent books into the client's calendar or booking system through an integration, and follows up by SMS and WhatsApp.

Check with any provider

Ask which booking systems are already integrated and how a new one is added.

11Is it fully white-label, with my domain and client sub-accounts?

AInora's answer

Yes. Your logo and colours, your own custom domain, a branded client dashboard, and a separate sub-account for every client.

Check with any provider

Look for vendor branding in emails, the dashboard and caller ID. Any leak tells your client who is behind you.

12Who handles onboarding and technical support?

AInora's answer

AInora builds, tunes and monitors the agents and handles technical support for the platform. You handle the client relationship. Support terms are set out in the partner agreement.

Check with any provider

Ask who the client calls when something breaks at night, and get the support terms in writing.

13Is there an API and webhooks?

AInora's answer

Yes. The partner API and webhooks create and configure client sub-accounts and send call events into your own product and workflows.

Check with any provider

Ask for the API documentation during due diligence, not after you sign.

14Which compliance documents are available?

AInora's answer

Call data is stored in the EU on a GDPR basis, a data-processing agreement (DPA) is available to partners, and every agent discloses that it is an AI in line with EU AI Act Article 50. The data-handling documentation is shared during due diligence.

Check with any provider

Request the DPA, the list of subprocessors and the exact AI-disclosure wording, and check whether client data is used to train models.

How to Compare Partner Pricing

AInora is priced individually, after a call, because terms depend on your volume, languages and channels. Whichever provider you compare, these three checks keep the numbers honest.

The full cost of one client

Ask what one client costs per month at your expected call volume, including numbers and messaging, not a single headline rate.

What the headline rate leaves out

A low per-minute rate can hide a high platform or setup fee, and a low platform fee can hide expensive minutes.

Every fee in writing

Get every fee, minimum and notice period into the partner agreement before you sign the first client.

Bring your expected volume, languages and channels to the partnership call, and the terms are set there.

Starting With One Client

Send a partner enquiry

Tell us your market, the clients you sell to and the languages you need.

Hear it in your language

Talk to a live demo agent in your language before you commit to anything.

Scope the first client

Your white-label environment is set up and the first client's agent is scoped as a pilot.

Go live, then add clients

Once the first client runs, add the next ones from your dashboard or over the partner API.

Documents to Request Before You Sign

The partner agreement, including commitment, support and exit terms

The data-processing agreement (DPA) and the subprocessor list

A statement of where call data is stored and processed

The exact wording the agent uses to disclose that it is an AI

Phone number ownership and porting terms

API and webhook documentation

See the white-label voice AI platform, the partner program, the white-label overview or the partner models.

Frequently Asked Questions

What is a white-label voice AI partner checklist?

It is the list of due-diligence questions a reseller should get answered before selling a white-label voice AI product under their own brand: how pricing is structured, whether there is a minimum commitment, what launching the first client costs, who sets the price and invoices the client, who owns phone numbers, which languages work, who does support and which compliance documents exist. AInora answers the product, support and compliance questions on this page; its commercial model is agreed individually with each partner.

Does AInora publish reseller prices?

No. AInora is priced individually, after a call, because terms depend on volume, languages and channels.

Can I start with just one client?

Yes. Starting with a single pilot client is the normal first step. AInora sets up your white-label environment and builds that client's agent with you, and you add further clients once the first one is live.

Do I set my own retail price?

Sell it under your own brand; the commercial model is agreed individually with each partner.

Can I hear a demo in my language before deciding?

Yes. You can talk to a live demo agent in your own language before any commitment, and the first client is run as a scoped pilot.

Who supports my clients when something goes wrong?

AInora builds, tunes and monitors the agents and handles technical support for the platform, while you handle the client relationship. The support terms are set out in the partner agreement.

Is the platform compliant with EU rules?

Call data is stored in the EU on a GDPR basis, a data-processing agreement is available to partners, and every agent discloses that it is an AI in line with EU AI Act Article 50 and honours opt-outs. Lawful use still depends on your market, sector and how campaigns are run, so review the documents during due diligence.

What should I ask any white-label voice AI provider?

Ask for the full monthly cost of one client at your volume including numbers and messaging, whether setup fees repeat per client, whether a retail price is published that undercuts you, who owns the numbers and how they are ported, who the client calls at night, and for the DPA, subprocessor list and AI-disclosure wording before you sign.

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