AI receptionist — frequently asked questions

An AI receptionist answers phone calls for your business 24/7. It can greet callers by name, answer common questions, book appointments into your calendar, and route live calls to the right person when a human is needed. AINORA ships named agents like Jessica for English and Agnė for Lithuanian, each tuned for a specific industry.

IVR menus force callers through press-1-for-this phone trees. An AI receptionist listens, understands intent in natural language, and responds conversationally. Callers speak once and get an answer or a booking instead of navigating options.

Yes. The AI answers every call, weekdays, weekends, holidays, middle of the night. Most AINORA customers see 30-60% of bookings come from after-hours windows that would have gone to voicemail before.

Yes. The agent integrates with Google Calendar, Microsoft 365, and industry-specific systems (practice management, restaurant reservation platforms, CRMs). It checks availability, books the slot, and sends the confirmation SMS or email.

The agent transfers the call to a live human, takes a detailed message, or schedules a callback, depending on your configured fallback. Transfers include spoken context so the human knows what the caller already discussed.

We never pretend the agent is human. When asked, the agent is transparent. That said, the voice is natural enough that many callers complete the entire conversation without asking.

The platform runs natively in English and Lithuanian today. German, Polish, Latvian, and Estonian are in private deployment. Language switching happens mid-call on request.

Most customers go live inside 5 business days. The team writes the prompt, configures your calendar and knowledge base, points a phone number, and you approve the test calls before we flip the switch.