Breezeway + AI Voice Agent

Jessica·English

How does AInora connect to Breezeway?

AInora integrates with Breezeway, the property operations platform you already run your cleaning, maintenance, and inspections on. The AI takes guest issue calls and owner requests, schedules the right task, creates it in Breezeway, and handles after-hours - so a reported problem becomes a scheduled task instead of a voicemail nobody hears until morning.

Step 1

Guest or owner calls

The AI answers, captures which property and unit, and works out the issue or request - the broken AC, the turnover, the inspection.

Step 2

AI schedules the task

It schedules the cleaning, maintenance, or inspection at the right time against the right property and describes the issue clearly.

Step 3

Task is created in Breezeway

The AI creates the task in Breezeway with the property, assignment, and description, ready for the field team to act on.

Example

Inbound call · Call ended 1:41

Ben Walsh

Guest · Flat 3, Shoreditch

Jessica"Sorry about that, Ben. A technician is booked for 4pm today, and I have let the host know."

Written to Breezeway

Synced

Task · assigned
Maintenance: no hot water · Flat 3
Urgent · assigned to Mark · today 16:00
Task note · logged
Guest call · 1:41 · summary attached
Boiler shows no pressure, guest home until 18:00
Guest SMS · sent
Guest updated
Technician arrives at 16:00

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+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

Breezeway is property operations software for short-term rentals. It runs cleaning, maintenance, inspections, and the field teams who do the work, so every property is turned over and ready for the next guest. It keeps the back of the house organized - but the issues that drive that work still come in by phone. AInora sits on the phone line in front of Breezeway: every guest issue and owner request becomes a scheduled task in the right property, so nothing waits in a voicemail box.

What the AI does in Breezeway.

Takes guest issue calls

When a guest calls about a problem - no hot water, a broken AC, a missing towel, a lock that will not open - the AI captures the property, the unit, and exactly what is wrong, so the issue gets logged instead of lost in voicemail.

Schedules cleaning and turnovers

The AI books the cleaning or turnover the property needs at the right time, so a same-day checkout never sits dirty waiting for the next guest, and your cleaners always know what is on the schedule.

Books maintenance and inspections

The AI schedules maintenance work and inspection tasks against the right property, with the issue described clearly, so the tech who shows up already knows what to fix and what to look for.

Takes owner requests

Property owners call with requests too. The AI takes the request, captures the property and what they need done, and turns it into a scheduled task, so owners are not left chasing your team for updates.

Creates the task in Breezeway

The AI creates the cleaning, maintenance, or inspection task in Breezeway with the property, the assignment details, and a clear description - so the work lives in your operations system, not on a sticky note someone has to type up later.

Handles after hours and overflow

AInora answers 24/7, so a guest who calls about a broken heater at midnight, or an owner request that lands while you are on another line, still gets a logged task instead of voicemail. The issue is captured the moment the caller reports it.

Frequently Asked Questions

How does AInora connect to Breezeway?

AInora integrates with Breezeway through its API. During onboarding we map your properties, task types, and assignment rules so the AI creates the right cleaning, maintenance, or inspection task against the right property. After setup the integration runs automatically with no manual steps for your team.

What does the Breezeway integration do?

When someone calls, the AI answers, understands the issue or request, schedules the cleaning, maintenance, or inspection task, and creates it in Breezeway with the property and a clear description. It takes both guest issue calls and owner requests, so problems get logged and scheduled instead of lost in voicemail.

Does it create the task in Breezeway automatically?

Yes. The AI creates or updates the task in Breezeway during or right after the call, including the property, the task type, the assignment details, and a description of the issue. Your operations team sees a populated task instead of a message to transcribe later.

Can it handle calls outside business hours?

Yes. AInora answers 24/7, so after-hours and overflow calls still get a logged task in Breezeway. A guest who reports a broken heater at midnight gets the issue captured and scheduled instead of voicemail, so nothing waits until morning to be noticed.

Justas Butkus

Founder & CEO, AInora

Building AI voice agents that let businesses serve more clients with the same team. The agents call back every new lead, re-contact past customers and take the calls the team cannot get to, and the work lands in the client's own CRM.

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