Guesty + AI Voice Agent

Jessica·English

How does AInora connect to Guesty?

AInora integrates with Guesty, the property management software you already run your short-term rentals on. The AI answers guest and owner calls, answers property and booking questions, books or reschedules stays, captures the lead, and syncs the reservation into Guesty - all during the call, so callers get a confirmed stay instead of a voicemail nobody returns.

Step 1

Guest or owner calls

The AI answers, recognizes returning callers, and works out what they need - a booking, a question, or an owner request.

Step 2

AI answers and books

It answers property questions, checks live availability, and books or reschedules the stay during the call - or captures the lead if dates are full.

Step 3

Reservation is synced

The AI creates or updates the reservation and guest in Guesty, and the caller hangs up already booked.

Example

Inbound call · Call ended 2:22

Laura Bennett

Guest · direct booking enquiry

Jessica"Lovely, Laura. The Camden loft is yours from 12 to 15 June, and the confirmation is on its way."

Written to Guesty

Synced

Guest · created
Laura Bennett · 2 guests
Captured from a phone enquiry
Reservation · booked
Camden Loft · 12 to 15 June · 3 nights
£540 · status: confirmed
Confirmation · sent
Confirmation sent
Check-in details follow 48 h before arrival

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+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

Guesty is the property management platform for short-term and vacation rentals. It runs your listings, reservations, calendars, and guest communication across every channel in one place. It works beautifully online - but guests and owners still call. AInora sits on the phone line in front of Guesty: every call becomes a real, confirmed booking or a captured lead in the right property, so the dates you give out over the phone match the calendar Guesty already keeps.

What the AI does in Guesty.

Books and reschedules stays

The AI checks live availability while the guest is on the line, offers real open dates for the right property, and books or reschedules the stay - so nobody gets told to "check the listing site" and then books somewhere else.

Answers property questions

The AI handles the questions guests actually call about - check-in time, parking, pets, amenities, the WiFi, where to park - using the property details you set up, so guests get a real answer instead of a callback.

Takes owner calls

Property owners call too. The AI takes owner requests, answers questions about their listings and bookings, captures the request, and routes anything that needs a human - so owners are not left on hold while you handle guests.

Captures every lead

When a caller is shopping for dates that are not free, the AI still captures their name, dates, party size, and number, so an inquiry becomes a follow-up instead of a missed call you never knew about.

Syncs the reservation into Guesty

The AI creates or updates the reservation and guest in Guesty with the dates, property, and contact details - so the booking lives in your system of record, not on a notepad someone has to type up later.

Books after hours and overflow

AInora answers 24/7, so calls that come in after you close or while you are on another line still get a real Guesty booking or a captured lead instead of voicemail. The dates are held the moment the guest asks.

Frequently Asked Questions

How does AInora connect to Guesty?

AInora integrates with Guesty through its API. During onboarding we map your properties, availability, and the details guests ask about so the AI books the right stay and answers correctly. After setup the integration runs automatically with no manual steps for your team.

What does the Guesty integration do?

When someone calls, the AI answers, understands what they need, answers property and booking questions, and books or reschedules the stay during the call - then syncs the reservation and guest into Guesty. It also takes owner calls and captures the lead when dates are not available, so a call never falls through the cracks.

Does it book the right property and sync the reservation?

Yes. The AI matches the caller to the right property and dates, books the stay, and creates or updates the reservation and guest record in Guesty. The booking lives in your system of record instead of a note someone has to enter later.

Can it handle calls outside business hours?

Yes. AInora answers 24/7, so after-hours and overflow calls still get a real Guesty booking or a captured lead. A guest who calls at 9pm gets a confirmed stay or a logged inquiry instead of voicemail, and your calendar fills up without anyone working late.

Justas Butkus

Founder & CEO, AInora

Building AI voice agents that let businesses serve more clients with the same team. The agents call back every new lead, re-contact past customers and take the calls the team cannot get to, and the work lands in the client's own CRM.

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