medatixx + AI Voice Agent
Ainora integrates with medatixx, the practice management software used across German Arztpraxen. The AI runs the Praxis reception 24/7, books appointments for the right appointment type, and writes the result back into medatixx. Hosting in the EU, including Germany, is available.
medatixx is practice management software for German medical practices. It handles appointment scheduling, patient documentation, and practice administration in one system. Ainora answers the phone in front of it: patients who call during the lunch break, after hours, or on a busy Monday morning still reach a voice that books them in and updates medatixx, instead of an overloaded line.
24/7 Praxis reception
AI answers the practice phone around the clock, including lunch breaks, evenings, and weekends, so patients reach a real voice instead of an answering machine.
Books appointments
AI checks the practice schedule during the call, offers slots for the right appointment type, and books directly into medatixx so the Terminkalender stays current.
Recognizes patients
AI identifies existing patients by phone number, greets them by name, and works from the appointment context already on file - no spelling names out every call.
Writes back to medatixx
Bookings, reschedules, and cancellations are written back into medatixx so the practice software reflects what happened on the phone, without manual re-entry by the MFA team.
Triage by appointment type
AI knows which appointment types your practice offers and how long each takes, so an acute consult and a routine check-up land in the right slot with the right duration.
EU data residency
Ainora can be hosted entirely in the EU, including in Germany, so patient data stays within European data-protection boundaries. Hosting in Germany is confirmed available.
How does Ainora connect to medatixx?
Patient calls
AI answers day or night, recognizes existing patients, and asks what they need - a new appointment, a reschedule, a question.
AI books and writes back
Checks the schedule, books the right appointment type, and writes the booking back into medatixx.
Schedule stays current
The Terminkalender reflects every call, and the patient gets a confirmation - all hosted within the EU.
Frequently Asked Questions
How does Ainora connect to medatixx?
Ainora integrates with medatixx so the AI can read the practice schedule and write bookings back. We configure the connection during onboarding, mapping your appointment types, durations, and practitioners. Once it is set up the integration runs automatically and your MFA team does not transcribe phone calls by hand.
What does the medatixx integration do?
The AI runs the Praxis reception 24/7. It answers calls, recognizes existing patients, books and reschedules appointments for the right appointment type, and writes the result back into medatixx. Patients reach a real voice during lunch, after hours, and on weekends instead of a busy signal or voicemail.
Does it write back to medatixx automatically?
Yes. Bookings, reschedules, and cancellations are written back into medatixx during or right after the call, so the Terminkalender reflects what the patient just arranged. Your front desk sees an up-to-date schedule rather than a stack of callback notes.
Is patient data hosted in the EU or Germany?
Yes. Ainora can be hosted entirely within the EU, and hosting in Germany is available, so patient data stays inside European data-protection boundaries. This matters for German practices that need to keep processing within the EU. We confirm the exact hosting setup with you during onboarding.
Founder & CEO, AInora
Building AI digital administrators that replace front-desk overhead for service businesses across Europe. Previously built voice AI systems for dental clinics, hotels, and restaurants.
View all articlesReady for a 24/7 Praxis Reception?
Let AI answer the phone while medatixx stays up to date - with EU hosting, including Germany.
Book a free consultation