AInora

medatixx + AI Voice Agent

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How does AInora connect to medatixx?

AInora integrates with medatixx, the practice management software used across German Arztpraxen. The AI runs the Praxis reception 24/7, books appointments for the right appointment type, and writes the result back into medatixx. Hosting in the EU, including Germany, is available.
  1. 1
    Step 1

    Patient calls

    AI answers day or night, recognizes existing patients, and asks what they need - a new appointment, a reschedule, a question.

  2. 2
    Step 2

    AI books and writes back

    Checks the schedule, books the right appointment type, and writes the booking back into medatixx.

  3. 3
    Step 3

    Schedule stays current

    The Terminkalender reflects every call, and the patient gets a confirmation - all hosted within the EU.

Example
Inbound call · Call ended 1:54
Katharina Weber
Returning patient · Munich, Schwabing

Jessica"That is booked, Frau Weber. Dr. Hoffmann on Monday at 11:20, and you will get a text reminder."

Written tomedatixx
Synced
  • Patient · created
    Katharina Weber · returning patient
    +49 89 2154 0731 · matched by phone · insured with TK
  • Appointment · booked
    Mon 11:20 · Follow-up · Dr. Hoffmann
    20 min · skin check (IGeL) added, €45
  • Reminder · sent
    Confirmation sent
    SMS reminder the day before

Already on these? We plug in.

  • Altegio
  • Semble
  • DrChrono
  • Doctoranytime
  • ClinicCards
  • Doctoralia
  • Medfile
  • e.sveikata
  • T2med
  • Salesforce
  • Google Calendar
  • Slack
  • n8n
  • athenahealth
  • Tebra
  • Epic
  • Jane
  • CompuGroup Medical
  • jameda
  • MioDottore
  • mMedica
  • Weda
  • Pipedrive
  • Microsoft Outlook / Microsoft 365
  • Zapier
  • Pabau
  • Cliniko
  • NexHealth
  • Nextech
  • Doctolib
  • medatixx
  • ZnanyLekarz
  • samedi
  • HubSpot
  • Microsoft Dynamics 365
  • Microsoft Teams
  • Make
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

medatixx is practice management software for German medical practices. It handles appointment scheduling, patient documentation, and practice administration in one system. AInora answers the phone in front of it: patients who call during the lunch break, after hours, or on a busy Monday morning still reach a voice that books them in and updates medatixx, instead of an overloaded line.

What the AI does in medatixx.

24/7 Praxis reception

AI answers the practice phone around the clock, including lunch breaks, evenings, and weekends, so patients reach a real voice instead of an answering machine.

Books appointments

AI checks the practice schedule during the call, offers slots for the right appointment type, and books directly into medatixx so the Terminkalender stays current.

Recognizes patients

AI identifies existing patients by phone number, greets them by name, and works from the appointment context already on file - no spelling names out every call.

Writes back to medatixx

Bookings, reschedules, and cancellations are written back into medatixx so the practice software reflects what happened on the phone, without manual re-entry by the MFA team.

Triage by appointment type

AI knows which appointment types your practice offers and how long each takes, so an acute consult and a routine check-up land in the right slot with the right duration.

EU data residency

AInora can be hosted entirely in the EU, including in Germany, so patient data stays within European data-protection boundaries. Hosting in Germany is confirmed available.

Frequently Asked Questions

How does AInora connect to medatixx?
AInora integrates with medatixx so the AI can read the practice schedule and write bookings back. We configure the connection during onboarding, mapping your appointment types, durations, and practitioners. Once it is set up the integration runs automatically and your MFA team does not transcribe phone calls by hand.
What does the medatixx integration do?
The AI runs the Praxis reception 24/7. It answers calls, recognizes existing patients, books and reschedules appointments for the right appointment type, and writes the result back into medatixx. Patients reach a real voice during lunch, after hours, and on weekends instead of a busy signal or voicemail.
Does it write back to medatixx automatically?
Yes. Bookings, reschedules, and cancellations are written back into medatixx during or right after the call, so the Terminkalender reflects what the patient just arranged. Your front desk sees an up-to-date schedule rather than a stack of callback notes.
Is patient data hosted in the EU or Germany?
Yes. AInora can be hosted entirely within the EU, and hosting in Germany is available, so patient data stays inside European data-protection boundaries. This matters for German practices that need to keep processing within the EU. We confirm the exact hosting setup with you during onboarding.
JB
Justas Butkus

Founder & CEO, AInora

Building AI voice agents that let businesses serve more clients with the same team. The agents call back every new lead, re-contact past customers and take the calls the team cannot get to, and the work lands in the client's own CRM.

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