AInora
Done-for-you patient reactivation

AI Phone Calls That Bring
Overdue Patients Back

You do not need another robot answering the phone. You need someone calling the patients who stopped showing up. A done-for-you AI that calls your own overdue and unscheduled patients, says it is AI, and books them back into the chair.

Warm patients only. Your own list, opted in, do-not-contact scrubbed, every call logged. So the front desk does not have to.

~17%
of patients a typical practice loses each year
Source: Dental Economics
5-25x
more expensive to acquire than to retain
Source: Harvard Business Review
Warm only
your own opted-in patients of record

The List Nobody Has Time to Work

Every practice loses patients quietly: recall-due, unscheduled treatment, the people who simply drifted. Those are patients you already earned. Bringing one back costs a fraction of finding a new one, yet the front desk almost never has the hours to call them.

~17%
of patients a typical practice loses each year
5-25x
cheaper to retain than to acquire a patient
Warm
your own opted-in patients only
0
extra front-desk hours required

Annual attrition: Dental Economics (around 17% on average, higher in many practices). Retention-vs-acquisition multiple: Harvard Business Review.

How the Reactivation Calls Work

From your overdue list to a booked appointment, with your team untouched.

Step 1

You hand over your own overdue list

Recall-due patients, unscheduled treatment, the people who quietly stopped coming in. Your own patients of record, opted-in, scrubbed against your do-not-contact list. Nothing bought, nothing cold.

Step 2

The AI calls and says it is AI

A warm, natural voice that opens by stating it is an AI assistant calling on behalf of your practice. It reminds the patient they are due, answers basic questions, and never pretends to be a person.

Step 3

It books them back into the chair

When the patient wants an appointment, the AI offers real open slots and books directly into your schedule. Not interested? It logs the outcome and honors the opt-out on the spot.

Step 4

You see the bookings, not the busywork

Every call is logged with its outcome and a recording. New appointments land in your calendar. Opt-outs are recorded and suppressed. The front desk keeps doing front-desk work.

Which Patients It Brings Back

Your own warm patients, the ones the schedule quietly forgot.

Recall-due patients

The hygiene patients who are six, nine, twelve months overdue and never got that reminder call because the phones were ringing. The AI works the whole list, one patient at a time.

Unscheduled treatment

A plan was presented and accepted, then life got in the way and the patient never rebooked. The AI reaches out, reminds them gently, and gets them back on the schedule.

Patients who quietly stopped coming

No complaint, no transfer of records, they just drifted. Most front desks never have time to find out why. A warm call from your own practice often brings them back.

Front-desk overflow, not replacement

Your team answers live calls and greets patients in the chair. The outbound recall list, the part nobody has time for, is the part the AI handles in the background.

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Done-for-You Calls vs the Overdue Spreadsheet

Side by side - why the recall list finally gets worked.

Done-for-you AI callsThe way it gets done now
Who gets calledYour own overdue and unscheduled patientsWhoever the front desk has time for
Discloses it is AIAlways, in the opening lineNot applicable
List handlingOpted-in, do-not-contact scrubbed, every call loggedSticky notes and a half-worked spreadsheet
CoverageThe entire recall list, start to finishWhatever is left after live calls
Front-desk loadNone - it runs in the backgroundAdds hours nobody has
BookingDirect into your scheduleManual, often deferred
Opt-outsHonored and suppressed on the callEasy to miss
RecordOutcome and recording on every callPatchy, often none

How we keep the calling on the safe list

  • We call only your own patients of record who are opted in to be contacted by your practice. Nothing is bought, nothing is cold.
  • The AI discloses that it is AI in its opening line. It never poses as a person.
  • Opt-outs are honored on the call and suppressed from future contact.
  • The list is scrubbed against your do-not-contact records before any call goes out, and every call is logged with its outcome.

Healthcare communication and AI-voice calling are regulated. An existing relationship does not by itself make an automated call lawful, so we do not claim this is exempt from the rules or free of risk. We set the calling motion up to respect consent, disclosure, and your local requirements, and a member of your team owns the final say on who is contacted.

Works With Your Schedule and Records

The AI checks real availability and books directly, logging every outcome back where your team already works.

Works With Your Existing System

AInora connects to any system with an API. No ripping out your current tools - we plug into what you already use.

Monday.com
Salesforce
HubSpot
Pipedrive
Zoho CRM
Freshworks
Bitrix24
Kommo
ClinicCards
Alteg
Calendly
Cal.com
Google Calendar
Microsoft 365
Mews
Cloudbeds
Little Hotelier
Slack
WhatsApp
Telegram
Zapier
Make
Stripe
Custom API
Monday.com
Salesforce
HubSpot
Pipedrive
Zoho CRM
Freshworks
Bitrix24
Kommo
ClinicCards
Alteg
Calendly
Cal.com
Google Calendar
Microsoft 365
Mews
Cloudbeds
Little Hotelier
Slack
WhatsApp
Telegram
Zapier
Make
Stripe
Custom API
Custom API
Stripe
Make
Zapier
Telegram
WhatsApp
Slack
Little Hotelier
Cloudbeds
Mews
Microsoft 365
Google Calendar
Cal.com
Calendly
Alteg
ClinicCards
Kommo
Bitrix24
Freshworks
Zoho CRM
Pipedrive
HubSpot
Salesforce
Monday.com
Custom API
Stripe
Make
Zapier
Telegram
WhatsApp
Slack
Little Hotelier
Cloudbeds
Mews
Microsoft 365
Google Calendar
Cal.com
Calendly
Alteg
ClinicCards
Kommo
Bitrix24
Freshworks
Zoho CRM
Pipedrive
HubSpot
Salesforce
Monday.com

Plus any PMS, POS, calendar system, or custom software with API access.

Frequently Asked Questions

Who exactly does the AI call?
Only your own patients of record who are overdue for recall or have unscheduled treatment, and who are opted in to be contacted by your practice. The list is scrubbed against your do-not-contact records before any call goes out. This is reactivating your existing warm patients, not cold outreach to people who have never been to you.
Will patients know they are talking to an AI?
Yes. The AI states that it is an AI assistant calling on behalf of your practice in its opening. It never pretends to be a member of your team. Patients who want to speak to a person, reschedule on their own terms, or stop receiving calls are handled accordingly, and opt-outs are honored immediately.
Is calling our own overdue patients with an AI allowed?
We keep to a strict safe list: we call only your own opted-in patients of record, the AI discloses that it is AI, opt-outs are honored, the list is scrubbed against do-not-contact records, and every call is logged. Healthcare communication and AI-voice calling are regulated, and an existing relationship does not by itself make any automated call lawful. We do not promise that this is exempt from the rules or risk-free. We set up the calling motion to respect consent, disclosure, and your local requirements, and a member of your team owns the final say on who is contacted.
Does this replace our front desk?
No. It is built to take the one job the front desk never gets to: systematically working the overdue recall and unscheduled-treatment list. Your team stays focused on patients in the chair and live inbound calls. The AI handles the outbound list in the background and hands you booked appointments.
Where do the booked appointments go?
Straight into your schedule. The AI checks real availability and books directly, so the appointment is on the books the moment the patient agrees. Each call is logged with its outcome and a recording, and opt-outs are suppressed from future calls.
How is this different from your dental AI receptionist?
A receptionist answers the calls coming in. This is the opposite direction: it is a done-for-you outbound service that calls the patients who are not calling you. The two work together, but this page is specifically about reactivating overdue and unscheduled patients, not handling inbound reception.

Your Overdue List Is Revenue You Already Earned

Let a warm, disclosed AI work it for you, while the front desk stays focused on the patients in front of them.