AInora
Property Management

AI That Handles Tenants
and Never Clocks Out

AI receptionist for property management that handles maintenance requests, emergency dispatch, leasing inquiries, rent questions, and move-in coordination - 24/7, across your entire portfolio.

60%
Calls are maintenance requests
24/7
Tenant support
<1s
Response time
100%
Calls answered

The property management phone problem

Tenants call about everything - maintenance, rent, leasing, emergencies. Your team cannot keep up.

Maintenance calls dominate your day

60% of all calls are maintenance requests. Your property managers spend more time on the phone than managing properties.

After-hours emergencies go to voicemail

Burst pipes and lockouts happen at 11 PM. Tenants expect immediate response, not a callback in the morning.

Leasing leads slip through

Prospective tenants call during business hours when your leasing team is showing units. By the time you call back, they signed elsewhere.

Scaling means more phones to answer

Every new property adds more calls. Hiring receptionists for each property is not economical.

What AI does for your properties

From maintenance requests to leasing tours - every call handled professionally.

Maintenance request intake

AI captures maintenance requests - unit number, issue description, severity, photos via SMS - and creates work orders in your property management system. Tenants get instant confirmation and expected resolution time.

Emergency dispatch

AI identifies emergencies - water leaks, lockouts, gas smells, heating failure - collects critical details and routes to the on-call maintenance team or emergency service immediately. No tenant is left waiting.

Leasing inquiries

AI handles prospective tenant calls - available units, pricing, amenities, pet policies, application process. Schedules property tours and captures lead information for your leasing team.

Rent and payment inquiries

AI answers questions about rent amounts, due dates, payment methods, late fees, and account balances. Directs tenants to the online payment portal and explains payment plan options when available.

Move-in and move-out coordination

AI schedules move-in inspections, explains move-out procedures, and coordinates key handoffs. Captures forwarding addresses and sends tenants checklists to ensure a smooth transition.

After-hours and weekend coverage

Tenant emergencies do not follow business hours. AI handles every call 24/7, dispatches maintenance for urgent issues, and logs non-urgent requests for the next business day.

Conference Bridge

AI briefs your property manager before they pick up

When a tenant needs to speak with the property manager, AI provides full context first.

1

Tenant calls

AI answers and identifies the issue

2

AI dials manager

In the background, while still talking to tenant

3

AI briefs manager

Unit, tenant history, issue type, urgency

4

Manager joins prepared

AI creates work order and sends confirmation

Manager joins informed - Knows unit number, tenant name, lease status, and the specific issue before saying hello.
Maintenance history shared - Previous work orders and recurring issues for the unit are summarized in the briefing.
Emergency severity assessed - Water damage extent, safety risks, and shutoff status are communicated before handoff.
AI documents everything - Creates work orders, logs the conversation, and sends confirmation to tenant and vendor.

Works With Your Existing System

AInora connects to any system with an API. No ripping out your current tools - we plug into what you already use.

Monday.com
Salesforce
HubSpot
Pipedrive
Zoho CRM
Freshworks
Bitrix24
Kommo
ClinicCards
Alteg
Calendly
Cal.com
Google Calendar
Microsoft 365
Mews
Cloudbeds
Little Hotelier
Slack
WhatsApp
Telegram
Zapier
Make
Stripe
Custom API
Monday.com
Salesforce
HubSpot
Pipedrive
Zoho CRM
Freshworks
Bitrix24
Kommo
ClinicCards
Alteg
Calendly
Cal.com
Google Calendar
Microsoft 365
Mews
Cloudbeds
Little Hotelier
Slack
WhatsApp
Telegram
Zapier
Make
Stripe
Custom API
Custom API
Stripe
Make
Zapier
Telegram
WhatsApp
Slack
Little Hotelier
Cloudbeds
Mews
Microsoft 365
Google Calendar
Cal.com
Calendly
Alteg
ClinicCards
Kommo
Bitrix24
Freshworks
Zoho CRM
Pipedrive
HubSpot
Salesforce
Monday.com
Custom API
Stripe
Make
Zapier
Telegram
WhatsApp
Slack
Little Hotelier
Cloudbeds
Mews
Microsoft 365
Google Calendar
Cal.com
Calendly
Alteg
ClinicCards
Kommo
Bitrix24
Freshworks
Zoho CRM
Pipedrive
HubSpot
Salesforce
Monday.com

Plus any PMS, POS, calendar system, or custom software with API access.

Powered by leading AI infrastructure

Sukurta naudojant pažangiausias technologijas

OpenAIAnthropicAWSGoogleElevenLabsTelnyxOpenAIAnthropicAWSGoogleElevenLabsTelnyxOpenAIAnthropicAWSGoogleElevenLabsTelnyx

Frequently Asked Questions

AINORA guides tenants through a structured maintenance intake - capturing unit number, issue description, severity level, and photos via SMS link. The AI creates a work order in your property management system, prioritizes by urgency, and sends the tenant a confirmation with expected resolution time. Emergency requests are dispatched immediately.
Yes. AINORA identifies emergency keywords (water leak, flooding, gas smell, lockout, no heat) and immediately collects critical details: unit number, nature of emergency, and safety status. It dispatches the on-call maintenance team or emergency service within seconds. Tenants receive SMS confirmation that help is on the way.
Yes. AINORA handles leasing inquiries by providing information about available units, pricing, amenities, pet policies, and application requirements. The AI schedules property tours based on your leasing agent's availability and captures lead contact information for follow-up.
Yes. AINORA can be configured for your entire portfolio - whether you manage 5 units or 5,000. The AI knows each property's units, amenities, maintenance contacts, and policies. It routes calls to the right property manager or maintenance team based on the caller's property.
The AI accesses tenant account information to answer questions about rent amounts, due dates, payment methods, account balances, and late fee policies. It directs tenants to the online payment portal and can explain payment plan options when applicable. This eliminates the most common repetitive call your office receives.

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