AInora

Property Management

A tenant calls about a leak at midnight. Your voicemail answers.

AI receptionist that captures maintenance tickets, reminds tenants about rent, schedules tours, dispatches vendors, and keeps owners in the loop, around the clock. Hear it live: call +1 (218) 636-0234 (Jessica) to test a real maintenance intake call in 60 seconds, no signup.

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The economics of a missed tenant call

44.1M

renter-occupied housing units in the US tracked by Census Bureau Housing Vacancy Survey

Source: US Census Bureau Housing Vacancy Survey
40.9M

apartment residents represented by NAA member properties across the US apartment industry

Source: National Apartment Association Industry Research
21.1M

professionally managed apartment units in the US per NMHC research and Census tabulations

Source: NMHC Quick Facts on Apartment Demographics

What it does

Built for how property management teams actually run.

Maintenance request intake

AI captures maintenance issues over the phone, classifies urgency, and files a ticket in your property management system with unit, tenant, and issue detail.

Rent payment reminders

AI calls tenants with friendly reminders about upcoming or overdue rent. Takes payment commitments and logs them in your system.

Lease renewal outreach

AI reaches tenants 60 to 90 days before lease expiry, gauges intent to renew, and hands warm leases to your team for negotiation.

Tour scheduling for vacant units

AI fields prospect calls for available units, confirms requirements, and books showings directly into your leasing agent calendar.

Vendor dispatch coordination

AI calls plumbers, electricians, and cleaners to schedule service, confirms ETAs, and updates tenants when a vendor is on the way.

Owner update calls

AI proactively calls owners with occupancy updates, maintenance summaries, and month-end reports so your managers keep their time for exceptions.

Live demo

Hear our AI in action

Jessica is our sales assistant. Same voice tech, configured for property management teams.

Why now

Tenants call at 2am. Your office is closed.

Emergencies do not respect business hours

AI answers 24/7, classifies urgency, and escalates true emergencies to your on-call manager with full context.

Prospects tour-shop multiple listings

First property to respond books the tour. AI calls leads back within seconds of an inquiry, before they move on.

Rent collection eats manager time

AI handles reminder calls, logs promises-to-pay, and frees your team for the accounts that actually need negotiation.

Owners want updates managers do not have time for

AI calls owners with occupancy, maintenance, and month-end summaries. Owners stay informed. Managers stay focused.

How it works

From 2am leak call to vendor on site.

01

Tenant or prospect calls

AI answers every call instantly. For online inquiries, AI calls the prospect back within seconds.

02

AI triages and acts

Logs maintenance ticket, books the tour, records the payment commitment, or coordinates vendor dispatch.

03

Owner and tenant updates

SMS confirmation to the tenant. Ticket synced to AppFolio or Buildium. Owner gets the update in their weekly summary.

Choice architecture

What AI handles. When a human joins.

AI covers the routine 80 percent. Your manager steps in for the nuanced 20 percent, briefed with full context.

AI handles

Routine, instantly

A human joins

With full context

Maintenance request intake and ticket creation
Emergency escalations (fire, flood, gas, safety)
Rent reminders and promise-to-pay commitments
Eviction filings and serious delinquency cases
Tour scheduling for vacant units
Lease negotiation and application approval
Vendor dispatch and ETA coordination
Major capital repairs and contractor bids
Lease renewal outreach and intent capture
Rent increases and complex renewal discussions
Owner updates and month-end summaries
Strategic portfolio decisions and investment conversations

Your escalation rules are set during onboarding. Adjust anytime through your account manager.

What you get from us

Your partner, not just a tool.

Every portfolio is different. We build around your units, your vendors, and your escalation tiers. Not a self-serve template you configure alone.

Week 1

Discovery and configuration

We map your portfolio, escalation tiers, vendor list, and PM system. We listen to recent calls to learn how your team handles tenants and owners.

Week 2

Build and test

We build your AI, connect it to AppFolio, Buildium, or Yardi, and run test calls through realistic scenarios. You review recordings before go-live.

Ongoing

Weekly calibration

Your account manager reviews call transcripts weekly, updates the agent as your portfolio evolves, and flags any conversation that needs your attention.

Integrations

Connects to the tools your property management team already uses.

AI writes tickets, notes, and follow-ups straight into your stack. No double entry, no CSV imports.

AppFolio·
Buildium·
Yardi·
Entrata·
Rent Manager·
TenantCloud·
Google Calendar·
HubSpot·
Zapier·
Make·
n8n·
Custom API·
AppFolio·
Buildium·
Yardi·
Entrata·
Rent Manager·
TenantCloud·
Google Calendar·
HubSpot·
Zapier·
Make·
n8n·
Custom API·

Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.

Enhanced handoff

How the handoff works.

When a caller needs your on-call manager, AI does not just transfer. It briefs them first, so the tenant or owner never repeats themselves.

Tenant or owner calls
Is it a maintenance emergency?
No
AI handles it

Files a ticket, dispatches a vendor, answers rent questions, sends SMS confirmation.

Yes
AI briefs the on-call manager
·Unit address and tenant details
·Nature and severity of the issue
·Access instructions and prior history
Manager picks up

No repeating. AI stays on to dispatch vendor afterwards.

FAQ

Frequently asked questions.

Yes. AI answers 24/7 and classifies the issue. For genuine emergencies (water leaks, no heat, lockouts, gas smell), it escalates immediately to your on-call manager with full context. For routine issues, it files a ticket and tells the tenant when a technician will reach out.
Yes. AINORA writes maintenance tickets, payment commitments, and lease notes directly into AppFolio, Buildium, Yardi, Entrata, Rent Manager, and TenantCloud. If your system has an API, we connect it.
AI listens calmly, acknowledges the issue, and gathers the facts. For escalated emotion or complex disputes, it hands off to a human manager with a full summary of what the tenant said, so the manager does not start from zero.
AI does not process card data directly. Instead, it captures the payment commitment, sends the tenant a secure payment link via SMS, and logs the promise-to-pay in your PM system. That keeps you compliant without sacrificing the follow-through.
Most companies go live in about two weeks. Week 1 is discovery and configuration: we map your portfolio, escalation tiers, vendor list, and PM system. Week 2 is build and test: we connect to AppFolio or Buildium, run test calls, and let you review before go-live. Your account manager reviews transcripts weekly after launch.

Ready to stop losing tenants to voicemail?

Let AI handle the phones so your team can focus on what matters, keeping properties full and owners happy.

Book a free consultation