AInora

Auto Dealerships

Leads go cold in 5 minutes. Your BDC can't answer every call.

AI receptionist that qualifies sales inquiries, books test drives, captures trade-in details, pre-qualifies finance, and writes every lead straight into your DMS and CRM. Hear it live: call +1 (218) 636-0234 (Jessica at Ainora) to test a real dealership BDC call in 60 seconds, no signup.

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The economics of a missed dealer call

16.2M

light-duty vehicles sold in 2024 across 16,990 U.S. franchised dealerships, with $1.3T in total sales

Source: NADA Data 2025
78%

of customers buy from the business that responds first to their inquiry

Source: Harvard Business Review
$164B

annual U.S. dealership parts and service revenue, with 276M repair orders in 2024

Source: NADA Data 2025

What it does

Built for how dealership BDCs actually run.

Sales inquiries and lead qualification

AI answers questions about inventory, specs, and trim levels, then qualifies purchase timeline and budget so only serious buyers reach your BDC.

Test drive scheduling

AI checks sales rep availability and vehicle location, books the test drive, sends SMS confirmation, and notifies the assigned salesperson.

Trade-in valuation intake

AI captures year, make, model, mileage, and condition for initial valuation. Routes qualified trade-ins to the used car desk before the visit.

Service department routing

AI distinguishes service calls from sales calls. Books maintenance, recall work, and warranty appointments, or routes straight to the service writer.

Financing pre-qualification

AI gathers basic financial information and purchase timeline, then routes qualified buyers to the F&I team with the context already captured.

CRM handoff

AI writes every call directly into your DMS and CRM. No missed follow-ups, no lost leads, no double entry from the BDC team.

Live demo

Hear our AI in action

Jessica is our sales assistant. Same voice tech, configured for dealership BDCs.

Why now

Car buyers research at night. Your floor team clocks out at 8.

Inventory searches peak after hours

AI answers 24/7 so shoppers book test drives when they are ready, not when the showroom is open.

Buyers shop 3-4 dealers in parallel

First to respond wins. AI calls web leads within seconds of form submission, before a competing dealer can.

BDCs drown during peak call hours

AI takes unlimited simultaneous inbound calls, qualifies intent, and hands over only the hot leads.

Sales and service share one phone line

AI routes service calls to the service writer and sales calls to the right rep, with zero friction.

How it works

From missed call to booked test drive.

01

Buyer calls or AI follows up

AI answers inbound calls instantly. For web leads, AI calls back within seconds of form submission.

02

AI qualifies and books

Answers inventory questions, captures trade-in details, pre-qualifies financing, and books the test drive.

03

Rep gets briefed, buyer gets SMS

Sales rep receives a full lead summary in the CRM. Buyer gets an SMS with time and address.

Choice architecture

What AI handles. When a human joins.

AI covers the routine 80 percent. Your sales rep steps in for the nuanced 20 percent, briefed with full context.

AI handles

Routine, instantly

A human joins

With full context

Inventory questions, specs, trim levels, and availability
Price negotiation and final deal structuring
Test drive scheduling and confirmation
Complex multi-vehicle or fleet purchases
Trade-in detail capture for initial valuation
In-person trade-in appraisal and final offer
Finance pre-qualification intake and routing
F&I paperwork, protection products, and contract signing
Service appointment booking and recall scheduling
Complex diagnostic discussions and warranty disputes
Web lead follow-up and cold lead reactivation
VIP customers on your preferred-handling list

Your escalation rules are set during onboarding. Adjust anytime through your account manager.

What you get from us

Your partner, not just a tool.

Every dealership runs differently. We build around your inventory feed, your BDC scripts, and your sales process. Not a self-serve template you configure alone.

Week 1

Discovery and configuration

We map your inventory feed, DMS, sales process, and escalation rules. We listen to recent calls to learn how your BDC actually speaks to buyers.

Week 2

Build and test

We build your AI, connect it to your DMS and CRM, and run test calls through realistic buyer scenarios. You review recordings and tell us what to fine-tune before go-live.

Ongoing

Weekly calibration

Your account manager reviews call transcripts weekly, updates the agent as your inventory and promotions evolve, and flags any conversation that needs your attention. Not a ticket queue.

Integrations

Connects to the tools your dealership already uses.

AI writes leads, test drives, and follow-ups straight into your stack. No double entry, no CSV imports.

DealerSocket·
VinSolutions·
ELEAD1ONE·
CDK Drive·
Reynolds & Reynolds·
DealerCenter·
Google Calendar·
HubSpot·
Zapier·
Make·
n8n·
Custom API·
DealerSocket·
VinSolutions·
ELEAD1ONE·
CDK Drive·
Reynolds & Reynolds·
DealerCenter·
Google Calendar·
HubSpot·
Zapier·
Make·
n8n·
Custom API·

Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.

Enhanced handoff

How the handoff works.

When a buyer needs a sales rep, AI does not just transfer. It briefs them first, so the buyer never repeats themselves.

Caller calls
Does it need a sales rep?
No
AI handles it

Answers inventory questions, books test drives, captures trade-in details, sends SMS confirmation.

Yes
AI briefs the rep
·Vehicle of interest, budget range, timeline
·Trade-in details and financing status
·Previous inquiries and test drives
Sales rep picks up

No repeating. AI stays on to book the test drive afterwards.

FAQ

Frequently asked questions.

Yes. AINORA connects to your dealer management system and provides real-time information about available vehicles, including specs, colors, trim levels, pricing, and current promotions. When a specific vehicle is no longer available, AI suggests similar alternatives from your inventory.
AI checks sales rep availability and vehicle location, then books the test drive directly into your calendar. The caller receives an SMS confirmation with date, time, and dealership address. The assigned salesperson is notified immediately so they can prepare the vehicle.
Yes. AI asks the caller for their vehicle's year, make, model, mileage, and general condition. This information is logged as a structured lead and routed to the used car manager for initial valuation, so the caller gets a faster response when they visit.
Yes. AINORA handles both sales inquiries (inventory questions, test drives, trade-ins, financing) and service department calls (maintenance appointments, recall scheduling, warranty work). Calls are routed to the correct department based on caller intent.
AI calls leads who submitted online inquiries but did not schedule a visit. It references the specific vehicle or type they showed interest in, answers any questions, and offers to book a test drive. This re-engagement converts leads that would otherwise go cold.

Ready to stop losing cold leads?

Let AI handle the phones so your BDC can focus on what matters, closing deals and delivering cars.

Book a free consultation