More jobs booked. Same crews.
Booking regular cleans, lawn care, pest control, garden clearances.
Every call ends with the job already booked.
- 00:02Caller
Could you quote for looking after our garden? It's got a bit out of hand.
- 00:09
JessicaOf course. Roughly how big is the lawn, and how often would you like us?
- 00:16Caller
About 200 square metres, hedges on two sides. Every two weeks, ideally.
- 00:22Jessica
Lovely. Your quote will be with you by 9 tomorrow morning.
- Lawn mowing and edging200 m²
- Hedge trim, two sides2
- Borders weeded1
- Green waste removed1
- Jobber: request created, garden maintenance
- Quote: draft ready, fortnightly visits, 200 m² lawn
- Task: estimator reviews by 09:00
- 00:02Caller
Hi, we're after a regular cleaner. Three-bed house in Clapham.
- 00:07Jessica
We cover Clapham. How often, and is there a day that suits you?
- 00:13Caller
Every two weeks. Thursdays would be ideal.
- 00:17Jessica
Done. Crew B every other Thursday from 9, starting on the 9th. I've texted you the confirmation.
- Jobber: address in Zone South, Crew B
- Jobber: recurring job, every other Thu 09:00
- SMS: first visit confirmed
- 00:02Jessica
Hi Mrs Patel, it's Jessica from Oakfield Home Services. We treated your lawn last April. Shall we book this spring's treatment? Saturday at 10 is free.
- 00:13Caller
Oh yes, it really helped last year. Saturday is fine.
- 00:18Jessica
Booked for Saturday at 10 with Crew A. I've texted you the details.
- Mr DawsonLawn treatment, Apr 2025Booked Fri
- Mrs PatelLawn treatment, Apr 2025Booked Sat 10:00Crew A
- J. FosterScarifying, Mar 2025Queued
- Ms OkoroLawn treatment, May 2025Queued
- Jobber: Mrs Patel due, lawn treatment Apr 2025
- Jobber: spring treatment booked, Sat 10:00
- SMS: confirmation sent
- 00:02Jessica
Hi Mrs Allen, it's Jessica from Oakfield. Heavy rain is forecast on Thursday, so could we move your hedge trim to Friday at 9?
- 00:13Caller
Friday is fine, thanks for letting me know.
- 00:17Jessica
Moved to Friday at 9, same crew. I've texted you the new time.
- Forecast: heavy rain Thu, 4 garden jobs affected
- Jobber: hedge trim moved to Fri 09:00
- SMS: new time confirmed
- 00:02Caller
We manage a six-floor office in Shoreditch and need an evening clean, five days a week, from November.
- 00:10Jessica
That's one for Rachel, who looks after our commercial accounts. She has your details already. Putting you through now.
- Home bookings and quotesJessica
- Commercial contractsRachel, accounts
- Damage or complaintsOperations manager
- Site
- Office, 6 floors, Shoreditch
- Need
- Evening clean, 5 days a week
- Question
- Start before 1 November
Jessica- Routing: commercial contract, needs a person
- Microsoft Teams: brief sent (site, schedule, start date)
- Handover: warm transfer, nothing to repeat
You choose who goes to a person. How handover works · What AI does on every call
Already on these? We plug in.
Salesforce Field Service
- simPRO
SAP Field Service Management
- openHandwerk
Microsoft Outlook / Microsoft 365
Zapier
Microsoft Dynamics 365 Field Service
HubSpot
Microsoft Teams
Make
FieldPulse
Salesforce
Google Calendar
Slack
n8n
Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.
Where do your jobs get lost?
Quotes sent, never chased
Every open quote followed up by phone until it is a yes or a no.
Calls missed while crews are out
Every call answered, qualified and booked into the right crew.
Last season's customers never rebooked
Past customers called when their next visit is due.
Invoices nobody has time to chase
Polite reminder calls on overdue invoices, questions answered.