More cars through. Same workshop.

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Booking brake checks, MOTs, interim services, clutch repairs, tyre changes.

Try it live in your browser: press the mic and talk to the AI assistant of Kingsway Auto Care. No phone, no sign-up.

Emily·English

Kingsway Auto Care (car workshop, Birmingham) is an invented demo business.

Read a sample conversation from a test session

Emily (AI): Hello, this is Emily, Kingsway Auto Care's AI assistant. How can I help you today?

Caller: Hi, I'd like to book my car in for a service.

Emily (AI): I can help with that. Could you tell me the make and model of your car?

Emily (AI): I can offer Monday at eight in the morning, Monday at half past eight, or Monday at nine in the morning for a full service, shall I book one of those for you?

Caller: The first one works for me.

Emily (AI): Great, Monday at eight in the morning. Could I get your full name for the booking, please?

Caller: Daniel Price.

Emily (AI): You are booked for a full service on Monday at eight in the morning. Since you booked online, could I also take a contact phone number for the booking?

Every call ends with the car already booked in.

Example

Jessica

Brakes grinding · inbound

Live00:42

00:02
Caller
My brakes started grinding this morning. Can you look at it this week?
00:08
Jessica
Of course. What's the registration?
00:11
Caller
KM19 RTX. It's the Focus.
00:14
Jessica
Got it, the 2019 Focus. You're booked for a brake check on Wednesday at 8:30. I've texted you the details.

Done in your systems3/3

Garage Hive · Vehicle

KM19 RTX

Found

2019 Ford Focus, 1.0 petrol

Last visit Mar 2026 · 41,280 miles

SMS · to customer

Booked: brake check, Wed 8 Oct at 08:30 at Oakfield Garage. Drop-off from 08:00.

Delivered

Workshop · Wed 8 Oct4 bays

08:0010:0012:00Bay 1Bay 2Bay 3MOT

Timing belt

Interim service

Clutch

Tyres x4

MOT

Brake check

KM19 RTX · by AInora

Workshop · Wed 8 Oct4 bays

08:0010:0012:0014:0016:00Bay 1Bay 2Bay 3MOT

Timing belt

Interim service

Clutch

Tyres x4

Full service

MOT

Brake check

KM19 RTX · by AInora

Outcome

Booked into a bay while your team stays on the tools.

Jessica

Extra work · outbound

Live00:42

00:02
Jessica
Hi Mrs Carter, it's Jessica from Oakfield Garage. During the service Dan found your front brake discs are down to 2 millimetres. I've texted you the photos and the estimate. Shall we go ahead today?
00:17
Caller
Yes, go ahead if it's done today.
00:21
Jessica
Great, that's approved. Your Fiesta will be ready at 4:30.

Done in your systems3/3

Garage Hive · Vehicle health check

BT68 NWE2018 Fiesta · Job #4119

Tyres, front5.2 mmOK
Front brake discs2.0 mmApproved
Front brake pads2.5 mmApproved
Wiper bladesSmearingAdvisory
Oil and filterChangedOK

Photos · Dan, technician

Front left disc

Front right disc

Ready for collection12:0016:30

Thanks, Mrs Carter. Discs and pads approved. Your Fiesta will be ready at 16:30.

Delivered

Outcome

Extra work approved in one call, not five voicemails.

Jessica

MOT and service due · outbound

Live00:42

00:02
Jessica
Hi Mr Singh, it's Jessica from Oakfield Garage. Your Golf's MOT is due on the 14th, and its service is a month overdue. Shall we do both in one visit?
00:15
Caller
Makes sense. Tuesday morning?
00:18
Jessica
Done. MOT and service, Tuesday the 11th at 9. We'll see you then.

Done in your systems3/3

Due in November148 vehicles

WJ17 PLE · Mrs Evans
2017 CorsaMOT 2 Nov
Booked
GF20 KXT · Mr Singh
2020 GolfMOT 14 Nov
Booked
SN66 BVR · Ms Doyle
2016 YarisService
Queued
DA18 MWO · Mr Price
2018 OctaviaMOT 21 Nov
Queued
YH21 LCN · Mrs Ali
2021 JukeMOT 27 Nov
Queued

Garage Hive · Vehicle

GF20 KXT · 2020 Golf

MOT due: 14 Nov 2026
Last service: Oct 2025, 1 month overdue
Mileage: 38,900 miles

Booking

MOT and interim serviceNew

Tue 11 Nov · 09:00 · MOT

Reminder

Next MOT call set

Oct 2027 · automatic

Outcome

MOTs and services come back to you, not the garage down the road.

Jessica

"Is it ready?" · inbound

Live00:42

00:02
Caller
Hi, just checking if my car's ready. It's the Qashqai, LR21 KDN.
00:08
Jessica
It's in its final check now. Dan fitted the new clutch this afternoon, so it'll be ready by four.
00:17
Caller
Can I collect it at half five?
00:21
Jessica
Of course, we're open until six. I've noted 5:30 on the job and texted you.

Done in your systems3/3

Garage Hive · Job #4127Ready by16:00

LR21 KDN2021 Qashqai · Clutch

Check-in08:10
Diagnosis09:05
Parts10:40
Repair14:02
Final checkNow
Ready16:00

Job notes

14:02Clutch kit fitted, road test passed
14:40Final check started
15:12Customer collecting at 17:30

SMS · to customer

Your Qashqai is in its final check and will be ready by 16:00. See you at 17:30.

Delivered

Outcome

"Is it ready?" answered without pulling anyone off the ramp.

Jessica

Repeat repair · inbound

Live00:42

00:02
Caller
You replaced my clutch last month and it's slipping again. I'm not happy.
00:08
Jessica
I'm sorry about that. Mark, our service manager, has your job details already. Putting you through now.

Done in your systems3/3

Your routing rules

Bookings and "is it ready?"Jessica
Repeat repairsMark, service manager
Fleet accountsFleet desk

Microsoft Teams · Brief

For Mark Allen, service manager

Vehicle: YD20 HPX · 2020 Octavia
Last job: Clutch replaced, 22 Sep
Issue: Clutch slipping again, unhappy

Jessica

Mark

Connected, briefed

Outcome

Comebacks reach your service manager, already briefed.

You choose who goes to a person. How handover works · What AI does on every call

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+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

Where do your jobs get lost?

Calls missed under the bonnet

Every call answered and booked into the right bay.

MOTs and services lapsing

Due customers called before they book somewhere else.

Advisories nobody follows up

Declined work called back and rebooked when the timing suits.

Customers who quietly stopped coming

Lapsed customers called back in before their next job goes elsewhere.

Questions garages ask.

Yes. AINORA is configured with your full service menu - oil changes, tire services, diagnostics, body repair, inspections, and more. The AI knows duration and bay requirements for each service type and books accordingly.

AI detects urgent requests (breakdowns, accidents, engine failure) and can either route the call to your on-call mechanic immediately or collect details and send an urgent alert to your team.

AI provides preliminary price ranges based on your configured price list. For example, it can tell a caller that an oil change starts from a certain price, while noting that the final cost depends on the vehicle model and required parts.

AI pulls the latest work order status from your shop management system and answers the caller directly - whether the car is in diagnosis, awaiting parts, on the lift, or ready for pickup. No more interruptions for your service writers.

Yes. AI calls back customers at a scheduled interval after declined work, reminds them of the recommendation, and rebooks them when they are ready. This recovers maintenance revenue that would otherwise be lost.

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