Medical Clinics & Private Practices
The caller describes symptoms. Your nurse is with another patient.
AI receptionist that books appointments, triages symptoms, verifies insurance, takes refill requests, and handles referrals and recalls. With the compliance posture your practice demands. Hear it live: call +1 (518) 241-8125 (Jess) to test a real patient intake call in 60 seconds, no signup.
Jessica·EnglishClick to start a conversation
The economics of a missed medical call
projected shortage of US physicians by 2036 across primary and specialty care, per AAMC workforce report
Source: AAMC Physician Workforce Projectionsprojected employment in US healthcare practitioner and technical occupations in 2033
Source: BLS Healthcare Occupationsof US adults report having a regular primary care provider per CDC ambulatory care surveys
Source: CDC NCHS Physician Office VisitsWhat it does
Built for how medical practices actually run.
Appointment booking
AI books, reschedules, and cancels visits based on clinician availability, specialization, and visit type. Matches the right physician to the right concern automatically.
Symptom triage routing
AI gathers initial symptom information, assesses urgency against your configured protocol, and routes to the right specialist or escalates emergencies to on-call staff.
Insurance verification
AI confirms coverage, collects policy details, and prepares documentation before the visit so patients arrive with paperwork sorted and wait times reduced.
Prescription refill requests
AI handles routine refills, verifies patient identity, checks medication details, and routes to the pharmacist or prescribing doctor for approval.
Referral intake
AI captures referrals from other clinicians, logs referring provider details, and books the first available slot that fits the specialty requested.
Patient recalls
AI proactively calls patients due for annual checkups, follow-ups, and screening reminders. Keeps your calendar full and your patients on track with their care plan.
Hear our AI in action
Jess is a live AI receptionist for a clinic. Call to experience what your patients will.
Why now
Patients call when they hurt. Your front desk cannot split.
High call volume overwhelms the front desk
Routine scheduling, refills, and insurance questions get answered instantly by AI so your staff can focus on in-clinic patients.
After-hours calls go to voicemail
AI answers 24/7, books non-urgent visits, and routes genuine emergencies to the on-call physician on your protocol.
No-shows cost revenue and waste clinician time
AI sends SMS reminders, handles reschedules instantly, and fills cancelled slots from the waitlist.
Referrals and recalls slip through the cracks
AI proactively books referred patients and reminds existing patients about overdue checkups and follow-ups.
How it works
From ringing phone to confirmed appointment.
Patient calls or AI follows up
AI answers inbound calls instantly. For referrals and recalls, AI reaches out proactively within your rules.
AI triages and books
Assesses urgency on your protocol, checks clinician availability, verifies insurance, and books the right visit type.
Confirmation and handoff
Patient gets SMS confirmation. Intake notes land in your practice system. Emergencies escalate to on-call staff.
Choice architecture
What AI handles. When a human joins.
AI covers the routine 80 percent. Your clinician steps in for the nuanced 20 percent, briefed with full context.
AI handles
Routine, instantly
A human joins
With full context
Your escalation rules are set during onboarding. Adjust anytime through your account manager.
What you get from us
Your partner, not just a tool.
Every practice runs differently. We build around your specialties, your protocols, and your clinicians. Not a self-serve template you configure alone.
Week 1
Discovery and configuration
We map your specialties, visit types, clinician schedules, insurance panels, and triage and escalation rules. We listen to recent calls to learn how your front desk actually speaks to patients.
Week 2
Build and test
We build your AI, connect it to your practice management system, and run test calls through realistic scenarios. You review recordings and tell us what to fine-tune before go-live.
Ongoing
Weekly calibration
Your account manager reviews call transcripts weekly, updates protocols as your services evolve, and flags any conversation that needs your attention. Not a ticket queue.
Integrations
Connects to the tools your practice already uses.
AI writes appointments, notes, and intake records straight into your stack. No double entry, no CSV imports.
Plus 7,000+ apps via Zapier, Make, and n8n. If your system has an API, we connect it.
Enhanced handoff
How the handoff works.
When a patient needs the clinician, AI does not just transfer. It briefs them first, so the patient never repeats themselves.
Books, reschedules, verifies insurance, takes refill requests, sends SMS confirmation.
No repeating. AI stays on to book follow-ups afterwards.
FAQ
Frequently asked questions.
Ready to stop missing patient calls?
Let AI handle the phones so your clinicians can focus on what matters, delivering excellent patient care.
Book a free consultation