AInora

More patients seen. Same reception team.

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Handling GP appointments, health checks, repeat prescriptions, flu jabs, cancellations.

JessicaJessica·English

+1 (218) 636-0234

Every call ends with the patient already sorted.

Example
Jessica
New patient · inbound
00:42
  1. 00:02
    Caller

    Hi, I've just moved to the area and I'd like to see a GP this week.

  2. 00:09
    Jessica

    Welcome. I can register you now. What's your full name and date of birth?

  3. 00:16
    Caller

    Tom Walsh, 14th of June 1986.

  4. 00:19
    Jessica

    Thanks, Tom. You're booked Thursday at 4:20 with Dr Patel, and I've texted you the registration form.

Done in your systems3/3
Semble · New patientRegistered
Tom WalshNew patient · by phone
Date of birth
14/06/1986
Reason
New to the area, routine GP visit
Mobile
07700 900152
Prefers
Late afternoons
Booking
Thu 9 Oct16:20
GP appointment15 min · Dr Patel
SMS · to patient
Hi Tom, welcome to Harbour Street Clinic. You are booked Thu 9 Oct at 16:20 with Dr Patel. Please complete your registration form before you come.
Delivered
  • Semble: new patient registered
  • Booking: GP appointment Thu 16:20, 15 min
  • SMS: registration form sent
Outcome
Registered and booked in one call.

You choose who goes to a person. How handover works · What AI does on every call

Already on these? We plug in.

  • Altegio
  • Semble
  • DrChrono
  • Doctoranytime
  • ClinicCards
  • Doctoralia
  • Medfile
  • e.sveikata
  • T2med
  • Salesforce
  • Google Calendar
  • Slack
  • n8n
  • athenahealth
  • Tebra
  • Epic
  • Jane
  • CompuGroup Medical
  • jameda
  • MioDottore
  • mMedica
  • Weda
  • Pipedrive
  • Microsoft Outlook / Microsoft 365
  • Zapier
  • Pabau
  • Cliniko
  • NexHealth
  • Nextech
  • Doctolib
  • medatixx
  • ZnanyLekarz
  • samedi
  • HubSpot
  • Microsoft Dynamics 365
  • Microsoft Teams
  • Make
+ Any system with an API

Trademarks belong to their owners. Shown to name the systems we connect to, not a partnership.

Where do your patients get lost?

The 8am phone queue

Every caller answered at once and booked into the right clinic.

Health checks nobody chased

Patients due a check or a vaccine called and booked.

Cancellations left empty

Freed appointments offered to the waiting list by text.

Lapsed patients drifting away

Patients not seen in a year invited back.

Questions practice managers ask.

Yes. AINORA gathers initial symptom information and assesses urgency using configurable clinical protocols. It does not diagnose, it triages. Critical symptoms are escalated immediately to on-call staff, while non-urgent cases are scheduled for appropriate appointments. All interactions are logged for clinical review.
AINORA is designed with GDPR compliance built in and can be configured to meet HIPAA requirements. Patient data is encrypted in transit and at rest, access is role-based, and all interactions are auditable. No patient data is used for AI training.
The AI verifies patient identity, confirms medication name and dosage, checks if the prescription is eligible for refill based on your configured rules, and routes the request to the prescribing doctor or pharmacist for approval. Patients receive confirmation once the refill is processed.
AINORA integrates with common practice management and EHR systems via API including appointment calendars, patient records, and notification systems. Custom integrations are available for specialized medical software. The AI reads real-time availability and creates confirmed appointments directly in your system.
The AI is trained to recognize emergency indicators and immediately escalates to the on-call physician or directs the caller to emergency services. It never attempts to manage emergencies independently. The escalation protocols are configured specifically for your clinic's emergency procedures.
Onboarding takes about two weeks. Week 1 is discovery and configuration: we map your specialties, visit types, clinician schedules, insurance panels, and escalation rules. Week 2 is build and test: we connect to your practice management system, run test calls, and let you review recordings before go-live. After launch, your account manager reviews transcripts weekly and updates the agent as your services evolve.

Check it yourself: Patient access assessment

Ready to see more patients?

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