AInora
HVAC & Plumbing

AI That Dispatches Jobs
Day and Night

AI receptionist for HVAC and plumbing companies that handles emergency dispatch, service booking, quote requests, and maintenance scheduling - 24/7, so your technicians can focus on the job site.

67%
Callers won't leave voicemail
24/7
Emergency dispatch
<1s
Response time
100%
Leads captured

The missed call problem

Your technicians are on the job. Nobody is answering the phone. Every missed call is a job that goes to your competitor.

Emergency calls come at the worst times

Burst pipes at 2 AM, furnace failures on the coldest night. Your on-call tech might not hear the phone.

Techs are too busy to answer phones

Your crew is under a sink or on a roof. Nobody is free to handle booking, dispatch, and customer questions.

67% of callers will not leave voicemail

They just call the next HVAC or plumbing company on the list. You never know how many jobs you lost.

Maintenance follow-ups fall through the cracks

Seasonal tune-ups, annual inspections, filter reminders - manual follow-up does not scale with your customer base.

What AI does for your HVAC and plumbing business

From emergency dispatch to maintenance plans - every call handled professionally.

Emergency dispatch

AI identifies urgent situations - burst pipes, gas leaks, no heat in winter, AC failure in summer - collects critical details and routes to the on-call technician immediately. No hold times, no voicemail.

Service appointment booking

AI schedules service calls based on technician availability, service area, and job type. Matches the right specialist (plumber, HVAC tech, drain specialist) to each job and confirms instantly.

Quote requests

AI gathers job details - scope of work, system type, age of equipment, symptoms, access requirements - and routes complete information to your estimator for an accurate quote before the site visit.

Maintenance plan scheduling

AI books recurring maintenance visits - furnace tune-ups, AC inspections, water heater flushes, drain cleaning. Keeps your maintenance revenue predictable and prevents emergency callbacks.

Service area verification

AI checks the caller's location against your coverage zones before booking. No wasted trips, no awkward callbacks. If outside your area, AI can recommend a partner or take a message.

After-hours and weekend coverage

Frozen pipes and furnace failures do not wait for Monday. AI handles every call 24/7, dispatches on-call staff for emergencies, and books non-urgent jobs for the next available slot.

Conference Bridge

AI briefs your technician before they pick up

When a customer needs to speak with the technician, AI provides full context first - no repeated questions.

1

Customer calls

AI answers and identifies the issue

2

AI dials technician

In the background, while still talking to caller

3

AI briefs technician

Job type, urgency, equipment details, location

4

Tech joins prepared

AI confirms ETA and sends SMS to customer

Full context handoff - Technician joins knowing job type, equipment model, symptoms, and urgency level.
Service area verified - Address and access instructions are confirmed before dispatch. No wasted trips.
Emergency severity briefing - Safety situation, water/gas shutoff status, and damage details are summarized for the crew.
Customer updates via SMS - AI confirms the arrival window and sends the customer real-time updates.

Works With Your Existing System

AInora connects to any system with an API. No ripping out your current tools - we plug into what you already use.

Monday.com
Salesforce
HubSpot
Pipedrive
Zoho CRM
Freshworks
Bitrix24
Kommo
ClinicCards
Alteg
Calendly
Cal.com
Google Calendar
Microsoft 365
Mews
Cloudbeds
Little Hotelier
Slack
WhatsApp
Telegram
Zapier
Make
Stripe
Custom API
Monday.com
Salesforce
HubSpot
Pipedrive
Zoho CRM
Freshworks
Bitrix24
Kommo
ClinicCards
Alteg
Calendly
Cal.com
Google Calendar
Microsoft 365
Mews
Cloudbeds
Little Hotelier
Slack
WhatsApp
Telegram
Zapier
Make
Stripe
Custom API
Custom API
Stripe
Make
Zapier
Telegram
WhatsApp
Slack
Little Hotelier
Cloudbeds
Mews
Microsoft 365
Google Calendar
Cal.com
Calendly
Alteg
ClinicCards
Kommo
Bitrix24
Freshworks
Zoho CRM
Pipedrive
HubSpot
Salesforce
Monday.com
Custom API
Stripe
Make
Zapier
Telegram
WhatsApp
Slack
Little Hotelier
Cloudbeds
Mews
Microsoft 365
Google Calendar
Cal.com
Calendly
Alteg
ClinicCards
Kommo
Bitrix24
Freshworks
Zoho CRM
Pipedrive
HubSpot
Salesforce
Monday.com

Plus any PMS, POS, calendar system, or custom software with API access.

Powered by leading AI infrastructure

Sukurta naudojant pažangiausias technologijas

OpenAIAnthropicAWSGoogleElevenLabsTelnyxOpenAIAnthropicAWSGoogleElevenLabsTelnyxOpenAIAnthropicAWSGoogleElevenLabsTelnyx

Frequently Asked Questions

AINORA identifies emergency keywords (burst pipe, gas smell, no heat, flooding, sewer backup) and immediately collects critical details: address, nature of emergency, safety status, and system details. It routes to the on-call technician via phone, SMS, or app notification. Response time from call to dispatch is under 60 seconds.
Yes. AINORA understands the difference between job types - furnace repair vs AC installation vs drain cleaning vs water heater replacement. It matches the right specialist to each job, checks their availability and service area, and books the appointment with all relevant details.
Yes. AINORA is configured with your specific services, whether you handle HVAC only, plumbing only, or both. The AI understands equipment types, common issues, and the terminology for each trade. It can also handle electrical, drain, and general mechanical services.
Yes. AINORA can explain your maintenance plan options to callers, highlight the benefits (priority service, discounted repairs, extended equipment life), and enroll them on the spot. For existing plan members, AI tracks their schedule and proactively books seasonal tune-ups.
The AI gathers all relevant details from the caller - system type and age, scope of work, home size, current issues, timeline, and access requirements. This information is packaged and sent to your estimator so they can prepare an accurate quote, often before the site visit. This eliminates the back-and-forth phone tag that delays quoting.

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